Network Adapters MAJOR Problem

radeonamd · 03-21-2007, 10:50 PM

not to long ago, my network stopped working, restarted, and noticed the connect option under start did not show. i checked under network connections and noticed the folder was empty. so, i went to device manager and checked under network adapters for problems, sure enough, every single one has a yellow icon for Code 39. i have a dell xps gen 2 notebook(if more information is needed please let me know) i have tried reinstalling sp2, system restore, roll back, install drivers from the disk dell has given me, nothing has worked. i've searched forums but i've found no solution for my problem. any help would be great. also, i had a computer tech look at it real fast, he stated that the drivers load up but are then blocked or something of this nature leading him to believe it's a virus though i've done a scan with norton and nothing.

**cryingvalor** · 03-22-2007, 12:43 AM

Quote:

i have tried reinstalling sp2, system restore, roll back, install drivers from the disk dell has given me, nothing has worked.

- it could be a hardware problem... try to go to a service center they have equipments to test it.

johnwill · 03-22-2007, 07:49 AM

Have you tried backing up your data and doing a factory restore to the shipping configuration? If they still fail in that configuration, the hardware has most likely failed.

03-21-2007, 10:50 PM	#1 (permalink)
radeonamd Registered User Join Date: Sep 2005 Location: Addison IL Posts: 37 OS: XP	Network Adapters MAJOR Problem not to long ago, my network stopped working, restarted, and noticed the connect option under start did not show. i checked under network connections and noticed the folder was empty. so, i went to device manager and checked under network adapters for problems, sure enough, every single one has a yellow icon for Code 39. i have a dell xps gen 2 notebook(if more information is needed please let me know) i have tried reinstalling sp2, system restore, roll back, install drivers from the disk dell has given me, nothing has worked. i've searched forums but i've found no solution for my problem. any help would be great. also, i had a computer tech look at it real fast, he stated that the drivers load up but are then blocked or something of this nature leading him to believe it's a virus though i've done a scan with norton and nothing.

03-22-2007, 07:49 AM	#3 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 32,581 OS: XP-Pro, Vista, Linux Blog Entries: 1	Re: Network Adapters MAJOR Problem Have you tried backing up your data and doing a factory restore to the shipping configuration? If they still fail in that configuration, the hardware has most likely failed. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience