Certain Webpages

PenguinPoodle · 02-23-2007, 04:33 AM

Dont load for me. Ive put it in this forum instead of the internet explorer forum because its not just my computer. We have a wireless network and we are using a belkin router. We seem to have problems with microsoft related pages. Could anyone help with this please?

**JamesO** · 02-23-2007, 06:40 AM

Internet Explorer 6 or 7?

JamesO

PenguinPoodle · 02-23-2007, 08:08 AM

All web browsers and we cant do updates or get on certain online games either.

**JamesO** · 02-23-2007, 12:43 PM

You say all web browsers.

If this includes Firefox, Netscape or Opera, these browsers do not support Windows Updates.

My guess is either Norton Internet Security, Net Nanny, some form of content control or some pop up blocker causing you issues if any of these programs stalled on the machine? Also possibly a DNS issue?

You should try to ping and/or route trace to the sites you cannot reach to see if you can actually connect to them.

JamesO

PenguinPoodle · 02-23-2007, 04:14 PM

I meant the webpages dont show and windows cannot update via the updater, sorry for the confusion. How would I go about pinging these websites and if it is a dns issue what can be done? We had norton installed but we removed it to see if it made a difference but it didnt. No firewalls or anything are up either.

**cjessee** · 02-23-2007, 06:09 PM

Try this: Perhaps it Norton's did not uninstall completely.

http://service1.symantec.com/SUPPORT...01090510510636

**JamesO** · 02-23-2007, 08:47 PM

Norton would be my #1 guess as to your problem!

JamesO

PenguinPoodle · 02-24-2007, 01:15 AM

Thing is, it was fine before we had the wireless router. We tried replacing the wireless router too. Its like the forth one we have had, and norton only ran on one of the computers in this house. This is the main one which is connected by ethernet, the rest are connected by usb sticks and one laptop wont connect at all.

**cjessee** · 02-26-2007, 12:40 PM

So all computers are having trouble with the same pages? So, let's say yahoo was a problem page, does that mean that yahoo could not be accessed on all computers?

PenguinPoodle · 02-26-2007, 12:50 PM

Yes. If yahoo was the problem page then it wouldnt load on all the computers.

**cjessee** · 02-26-2007, 12:52 PM

Alright, if it is the Yahoo page... can you EVER get to that page?

PenguinPoodle · 02-26-2007, 01:02 PM

I cant get on microsoft.com but i can ping it, and i can never get on it.

**cjessee** · 02-26-2007, 01:06 PM

Can you access hotmail?

PenguinPoodle · 02-26-2007, 04:38 PM

**JamesO** · 02-26-2007, 07:11 PM

Put these IP address in your browser and see what happens:

69.147.114.210 - Yahoo

206.24.222.126 - Hotmail

64.233.161.147 - Google

64.236.16.84 - CNN

If you can only get the pages with the IP address, then there is a DNS issue.

JamesO

PenguinPoodle · 02-27-2007, 09:50 AM

They all worked, except for Hotmail.

PenguinPoodle · 02-27-2007, 11:13 AM

Thought id add also, that i can access the webpages that do not work by going through a web based proxy.

**JamesO** · 02-27-2007, 03:19 PM

Did you copy the Hot Mail address or type it in??

If you copied it and it did not work, something else is up.

Ipconfig /all copy and paste the info back here.

What type of Internet service do you have?? DSL, Cable, other?

Do you know what your DNS servers are?

JamesO

PenguinPoodle · 02-27-2007, 03:56 PM

Service type = ADSL
ISP = Orange

and no, i dont know what the DNS servers are.

PenguinPoodle · 02-27-2007, 03:58 PM

C:\Documents and Settings\Martin>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : martin-1536e85f
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Belkin

Ethernet adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Belkin 54g Wireless US
ter
Physical Address. . . . . . . . . : 00-11-50-BB-9A-34
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.2.4
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.1
Lease Obtained. . . . . . . . . . : 27 February 2007 15:12
Lease Expires . . . . . . . . . . : 27 February 2008 15:12

C:\Documents and Settings\Martin>

02-23-2007, 04:33 AM	#1 (permalink)
PenguinPoodle Registered User Join Date: Feb 2007 Posts: 13 OS: XP	Certain Webpages Dont load for me. Ive put it in this forum instead of the internet explorer forum because its not just my computer. We have a wireless network and we are using a belkin router. We seem to have problems with microsoft related pages. Could anyone help with this please?

02-23-2007, 08:08 AM	#3 (permalink)
PenguinPoodle Registered User Join Date: Feb 2007 Posts: 13 OS: XP	All web browsers and we cant do updates or get on certain online games either. Last edited by PenguinPoodle : 02-23-2007 at 08:10 AM.

02-23-2007, 06:40 AM	#2 (permalink)
JamesO Join Date: Mar 2005 Location: Fairfax, VA USA Posts: 2,289 OS: 98SE, W2k Pro, XP Pro	Internet Explorer 6 or 7? JamesO

02-23-2007, 12:43 PM	#4 (permalink)
JamesO Join Date: Mar 2005 Location: Fairfax, VA USA Posts: 2,289 OS: 98SE, W2k Pro, XP Pro	You say all web browsers. If this includes Firefox, Netscape or Opera, these browsers do not support Windows Updates. My guess is either Norton Internet Security, Net Nanny, some form of content control or some pop up blocker causing you issues if any of these programs stalled on the machine? Also possibly a DNS issue? You should try to ping and/or route trace to the sites you cannot reach to see if you can actually connect to them. JamesO

02-23-2007, 04:14 PM	#5 (permalink)
PenguinPoodle Registered User Join Date: Feb 2007 Posts: 13 OS: XP	I meant the webpages dont show and windows cannot update via the updater, sorry for the confusion. How would I go about pinging these websites and if it is a dns issue what can be done? We had norton installed but we removed it to see if it made a difference but it didnt. No firewalls or anything are up either.

02-23-2007, 06:09 PM	#6 (permalink)
cjessee Uh oh. Join Date: Aug 2005 Location: Ohio Posts: 782 OS: Windows NT/2000/XP, Dictaphone, Windows 2003 Server	Try this: Perhaps it Norton's did not uninstall completely. http://service1.symantec.com/SUPPORT...01090510510636

02-23-2007, 08:47 PM	#7 (permalink)
JamesO Join Date: Mar 2005 Location: Fairfax, VA USA Posts: 2,289 OS: 98SE, W2k Pro, XP Pro	Norton would be my #1 guess as to your problem! JamesO

02-24-2007, 01:15 AM	#8 (permalink)
PenguinPoodle Registered User Join Date: Feb 2007 Posts: 13 OS: XP	Thing is, it was fine before we had the wireless router. We tried replacing the wireless router too. Its like the forth one we have had, and norton only ran on one of the computers in this house. This is the main one which is connected by ethernet, the rest are connected by usb sticks and one laptop wont connect at all.

02-26-2007, 12:40 PM	#9 (permalink)
cjessee Uh oh. Join Date: Aug 2005 Location: Ohio Posts: 782 OS: Windows NT/2000/XP, Dictaphone, Windows 2003 Server	So all computers are having trouble with the same pages? So, let's say yahoo was a problem page, does that mean that yahoo could not be accessed on all computers?

02-26-2007, 12:50 PM	#10 (permalink)
PenguinPoodle Registered User Join Date: Feb 2007 Posts: 13 OS: XP	Yes. If yahoo was the problem page then it wouldnt load on all the computers.

02-26-2007, 12:52 PM	#11 (permalink)
cjessee Uh oh. Join Date: Aug 2005 Location: Ohio Posts: 782 OS: Windows NT/2000/XP, Dictaphone, Windows 2003 Server	Alright, if it is the Yahoo page... can you EVER get to that page?

02-26-2007, 01:02 PM	#12 (permalink)
PenguinPoodle Registered User Join Date: Feb 2007 Posts: 13 OS: XP	I cant get on microsoft.com but i can ping it, and i can never get on it.

02-26-2007, 01:06 PM	#13 (permalink)
cjessee Uh oh. Join Date: Aug 2005 Location: Ohio Posts: 782 OS: Windows NT/2000/XP, Dictaphone, Windows 2003 Server	Can you access hotmail?

02-26-2007, 04:38 PM	#14 (permalink)
PenguinPoodle Registered User Join Date: Feb 2007 Posts: 13 OS: XP	No

02-26-2007, 07:11 PM	#15 (permalink)
JamesO Join Date: Mar 2005 Location: Fairfax, VA USA Posts: 2,289 OS: 98SE, W2k Pro, XP Pro	Put these IP address in your browser and see what happens: 69.147.114.210 - Yahoo 206.24.222.126 - Hotmail 64.233.161.147 - Google 64.236.16.84 - CNN If you can only get the pages with the IP address, then there is a DNS issue. JamesO

02-27-2007, 09:50 AM	#16 (permalink)
PenguinPoodle Registered User Join Date: Feb 2007 Posts: 13 OS: XP	They all worked, except for Hotmail.

02-27-2007, 11:13 AM	#17 (permalink)
PenguinPoodle Registered User Join Date: Feb 2007 Posts: 13 OS: XP	Thought id add also, that i can access the webpages that do not work by going through a web based proxy.

02-27-2007, 03:19 PM	#18 (permalink)
JamesO Join Date: Mar 2005 Location: Fairfax, VA USA Posts: 2,289 OS: 98SE, W2k Pro, XP Pro	Did you copy the Hot Mail address or type it in?? If you copied it and it did not work, something else is up. Ipconfig /all copy and paste the info back here. What type of Internet service do you have?? DSL, Cable, other? Do you know what your DNS servers are? JamesO

02-27-2007, 03:56 PM	#19 (permalink)
PenguinPoodle Registered User Join Date: Feb 2007 Posts: 13 OS: XP	Service type = ADSL ISP = Orange and no, i dont know what the DNS servers are.

02-27-2007, 03:58 PM	#20 (permalink)
PenguinPoodle Registered User Join Date: Feb 2007 Posts: 13 OS: XP	C:\Documents and Settings\Martin>ipconfig /all Windows IP Configuration Host Name . . . . . . . . . . . . : martin-1536e85f Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : Belkin Ethernet adapter Wireless Network Connection 2: Connection-specific DNS Suffix . : Belkin Description . . . . . . . . . . . : Belkin 54g Wireless US ter Physical Address. . . . . . . . . : 00-11-50-BB-9A-34 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.2.4 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.2.1 DHCP Server . . . . . . . . . . . : 192.168.2.1 DNS Servers . . . . . . . . . . . : 192.168.2.1 Lease Obtained. . . . . . . . . . : 27 February 2007 15:12 Lease Expires . . . . . . . . . . : 27 February 2008 15:12 C:\Documents and Settings\Martin>