Wireless Router Woes

The_Swammi · 02-13-2007, 07:08 AM

I have a laptop that I'm installing on a wireless router. Before calling the tech support people with my problem, the laptop worked fine when hooked up with a network cable. After dealing with Netgear tech support, it won't even do that now. I have no clue what changes they had me do that caused this. Here's what my IP CONFIG readout looks like. Any help would be greatly appreciated.

Windows IP Configuration

Host Name . . . . . . . . . . . . : jenn-lt
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : National Semiconductor Corp. DP83815
/816 10/100 MacPhyter PCI Adapter
Physical Address. . . . . . . . . : 00-0B-CD-55-F6-F1
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.204.150
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

thomasjk · 02-13-2007, 08:19 AM

What Netgear Router do you have?. Try resetting the router to the factory defaults. I would ignore Netgear support but look at the troubleshooting guides for your router at http://kbserver.netgear.com/main.asp.

The_Swammi · 02-13-2007, 12:54 PM

I don't have the laptop plugged into any router right now. The laptop is hooked up directly through a network cable and I still can't get to the internet. It all worked fine, PRIOR to hooking it to the router.

Another thing about the wireless router. The direct connection via ethernet cable to my desktop computer work's fine, the wireless part of the router doesn't.

johnwill · 02-13-2007, 05:47 PM

TCP/IP stack repair options for use with Windows XP with SP2.

For these commands, Start, Run, CMD to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

The_Swammi · 02-15-2007, 09:47 AM

Thanks JohnWill. Your solution worked like a charm. You da man.

johnwill · 02-15-2007, 06:46 PM

Glad we could help.

02-13-2007, 07:08 AM	#1 (permalink)
The_Swammi Registered User Join Date: Feb 2007 Posts: 7 OS: xp	Wireless Router Woes I have a laptop that I'm installing on a wireless router. Before calling the tech support people with my problem, the laptop worked fine when hooked up with a network cable. After dealing with Netgear tech support, it won't even do that now. I have no clue what changes they had me do that caused this. Here's what my IP CONFIG readout looks like. Any help would be greatly appreciated. Windows IP Configuration Host Name . . . . . . . . . . . . : jenn-lt Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Broadcast IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : National Semiconductor Corp. DP83815 /816 10/100 MacPhyter PCI Adapter Physical Address. . . . . . . . . : 00-0B-CD-55-F6-F1 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Autoconfiguration IP Address. . . : 169.254.204.150 Subnet Mask . . . . . . . . . . . : 255.255.0.0 Default Gateway . . . . . . . . . :

02-13-2007, 08:19 AM	#2 (permalink)
thomasjk Registered User Join Date: Feb 2006 Posts: 8 OS: XP Home	What Netgear Router do you have?. Try resetting the router to the factory defaults. I would ignore Netgear support but look at the troubleshooting guides for your router at http://kbserver.netgear.com/main.asp. __________________ Tom K.

02-13-2007, 05:47 PM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 32,581 OS: XP-Pro, Vista, Linux Blog Entries: 1	TCP/IP stack repair options for use with Windows XP with SP2. For these commands, Start, Run, CMD to open a command prompt. Reset WINSOCK entries to installation defaults: netsh winsock reset catalog Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

02-15-2007, 06:46 PM	#6 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 32,581 OS: XP-Pro, Vista, Linux Blog Entries: 1	Glad we could help. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

02-13-2007, 12:54 PM	#3 (permalink)
The_Swammi Registered User Join Date: Feb 2007 Posts: 7 OS: xp	I don't have the laptop plugged into any router right now. The laptop is hooked up directly through a network cable and I still can't get to the internet. It all worked fine, PRIOR to hooking it to the router. Another thing about the wireless router. The direct connection via ethernet cable to my desktop computer work's fine, the wireless part of the router doesn't.

02-15-2007, 09:47 AM	#5 (permalink)
The_Swammi Registered User Join Date: Feb 2007 Posts: 7 OS: xp	Thanks JohnWill. Your solution worked like a charm. You da man.