Trying to set up network

Justasimplesoul · 01-30-2007, 01:28 PM

Hi there, we are new to this and trying to set up a network but are not sure if we have the right bits and pieces. At the moment the desktop is connected to the internet via cable modem. Hubby installed a Belkin wireless G router. I am able to connect to the internet on my laptop via WLAN. There is a network adapter installed on the desktop - ethernet PCI adapter. Do we need a wireless adapter in order to share files etc. Both are running XP and we hope eventually to connect the upstairs (win 98SE) computer and have a network up and running. At the moment neither computer shows up on the other. Sorry if this sounds confused, it is because I am. Thanks in advance for any help not to mention patience.

muggy · 01-30-2007, 04:25 PM

is the desktop connected to the cable modem provided by your ISP or to the Belkin router?....if modem then first connect the desktop to the router with an ethernet cable. and the laptop i believe is wireless so you dont need any other adapter(the desktop already has the ethernet adapter)

once you have this setup use the following link for guidance
http://www.homenethelp.com/web/howto/net.asp

for the computer upstairs you would probably need a wireless adapter so that it can connect to the router's network (or else a really long ethernet cable

). also as the upstairs comp is running Win98 you would need to have NetBEUI protocol installed too

Justasimplesoul · 01-31-2007, 03:17 AM

Hi, thanks for your reply. As far as I can see, the desktop is connected to the cable modem, the desktop has another cable going into the router and the router has a cable going into the modem.

muggy · 01-31-2007, 09:37 AM

hi, as far as i know, most modems are capable of providing connectivity only on one of the ports(either USB or ethernet). disconnected the USB cable between desktop and modem and leave only the ethernet cable connected between the router and the desktop. that should allow both the laptop and desktop to communicate with the router. then follow the link in my previous post to set up a file/print sharing network

Justasimplesoul · 01-31-2007, 09:44 AM

Thanks Muggy, I will give that a try and let you know how I get on

Justasimplesoul · 01-31-2007, 11:14 AM

Hi again - I have checked the cables again and there are actually ony the two(others being the power supply), one from the modem to the router and the ethernet from the router to the desktop. Any other ideas that may help appreciated.

muggy · 01-31-2007, 11:39 AM

well the cabling seems to be alright. what router do you have? please post the name and model number. also check if the router is recognizing the desktop. you can tell by the LEDs on the router, if the desktop is connected to LAN/ethernet port 1 then the corresponding LED should be lit on the router. then provided the notebook is also connected to the same router wirelessly, you should be able to set up the network as per the link in my first post

Justasimplesoul · 01-31-2007, 12:36 PM

It is a Belkin wireless G+ router. Everything seems to be connected OK. I ran the Network diagnostic on the desktop and everything seems fine. but nothing shows up in My network Places or computers in the same workgrooup. I did the same diagnostic on the laptop - it failed in the netwok adapters section Broadcom 802.11a/b/g WLAN and Motorolla Surfboard SB5100 usb cable modem both failed with IP address 192.168.2.2 (laptops address). I pinged the laptop, gateway and desktop from the desktop - all OK but when I tried to ping from the laptop, it managed the gateway and 3 of 4 attempts for the desktop but timed out on the laptop itself - help, what have I done or not done as the case may be. Also followed the file sharing instructions and made sure the firewall permitted it.

muggy · 01-31-2007, 01:05 PM

are you using some third-party application to run the diagnostics or is it the windows diagnostics? please post the diagnostic log here if possible. also go to Start -> Run -> cmd -> Ok. type ipconfig/all and paste the info here

Justasimplesoul · 01-31-2007, 02:05 PM

Network Diagnostics just the xp one

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Internet Service
Default Outlook Express Mail POP3.blueyonder.co.uk / SMTP.blueyonder.co.uk FAILED
InBoundMailPort = 110
InBoundMailServer = POP3.blueyonder.co.uk (PASSED)
Pinging POP3.blueyonder.co.uk [195.188.53.61] with 32 bytes of data:
Reply from 195.188.53.61: bytes=32 time=37ms TTL=37
Reply from 195.188.53.61: bytes=32 time=33ms TTL=33
Reply from 195.188.53.61: bytes=32 time=39ms TTL=39
Reply from 195.188.53.61: bytes=32 time=22ms TTL=22
Ping statistics for 195.188.53.61:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 22ms, Maximum = 39ms, Average = 32ms
InBoundMailType = POP3
Successfully connected to POP3.blueyonder.co.uk port 110
OutBoundMailPort = 25
OutBoundMailServer = SMTP.blueyonder.co.uk (FAILED)
Pinging SMTP.blueyonder.co.uk [195.188.53.60] with 32 bytes of data:
Reply from 195.188.53.60: bytes=32 time=24ms TTL=24
Request timed out.
Reply from 195.188.53.60: bytes=32 time=72ms TTL=72
Request timed out.
Ping statistics for 195.188.53.60:
Packets: Sent = 4, Received = 2, Lost = 2 (50% loss)
Approximate round trip times in milli-seconds:
Minimum = 24ms, Maximum = 72ms, Average = 48ms
OutBoundMailType = SMTP
Successfully connected to SMTP.blueyonder.co.uk port 25
Default Outlook Express News news.blueyonder.co.uk PASSED
NewsNNTPPort = 119
NewsServer = news.blueyonder.co.uk (PASSED)
Pinging news.blueyonder.co.uk [194.117.143.38] with 32 bytes of data:
Reply from 194.117.143.38: bytes=32 time=37ms TTL=37
Reply from 194.117.143.38: bytes=32 time=18ms TTL=18
Reply from 194.117.143.38: bytes=32 time=38ms TTL=38
Reply from 194.117.143.38: bytes=32 time=47ms TTL=47
Ping statistics for 194.117.143.38:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 18ms, Maximum = 47ms, Average = 35ms
Successfully connected to news.blueyonder.co.uk port 119
Internet Explorer Web Proxy Not Configured
Computer Information
Computer System MUMSNEWTOY
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AutomaticResetBootOption = TRUE
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BootROMSupported = TRUE
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OEMStringArray
www.hp.com
ABS 70/71 79 7A 7B 7C
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technical support 0810 00 1000
HP Care Pack 0810 00 2000
Azerbaijan
technical support +7 (095) 797-35 20
fax +7 (095) 797-35 21
Bahamas
technical support 1-800-711-2884
Bahrain
General Information and Technical Support +971 4 366 2020
toll-free 800 171
HP Care Pack +971 4 390 4785
Barbados
SystemStartupDelay = 30
SystemStartupOptions = "Microsoft Windows XP Professional" /noexecute=optin /fastdetect /usepmtimer
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Operating System Microsoft Windows XP Professional
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RegisteredUser =
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SystemDevice = \Device\HarddiskVolume1
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WindowsDirectory = C:\WINDOWS
Version 5.1.2600
Version = 5.1.2600
BuildVersion = 2600.0000
Modems and Network Adapters
Modems HDAUDIO Soft Data Fax Modem with SmartCP
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CompressionOff = +DS=0;
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ConfigurationDialog = modemui.dll
CreationClassName = Win32_PotsModem
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SystemCreationClassName = Win32_ComputerSystem
SystemName = MUMSNEWTOY
Terminator =
Tone = T
Network Adapters FAILED
[00000010] Broadcom 802.11a/b/g WLAN (FAILED)
Caption = [00000010] Broadcom 802.11a/b/g WLAN
DatabasePath = %SystemRoot%\System32\drivers\etc
DefaultIPGateway = 192.168.2.1(Same Subnet) (PASSED)
Pinging 192.168.2.1 with 32 bytes of data:
Reply from 192.168.2.1: bytes=32 time=1ms TTL=1
Reply from 192.168.2.1: bytes=32 time=1ms TTL=1
Reply from 192.168.2.1: bytes=32 time=1ms TTL=1
Reply from 192.168.2.1: bytes=32 time<1ms TTL=0
Ping statistics for 192.168.2.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 1ms, Average = 0ms
Description = Broadcom 802.11a/b/g WLAN - Packet Scheduler Miniport
DHCPEnabled = TRUE
DHCPLeaseExpires = 03:14:07 19/01/2038
DHCPLeaseObtained = 16:40:53 31/01/2007
DHCPServer = 192.168.2.1 (PASSED)
Pinging 192.168.2.1 with 32 bytes of data:
Reply from 192.168.2.1: bytes=32 time=1ms TTL=1
Reply from 192.168.2.1: bytes=32 time=2ms TTL=2
Reply from 192.168.2.1: bytes=32 time=2ms TTL=2
Reply from 192.168.2.1: bytes=32 time=2ms TTL=2
Ping statistics for 192.168.2.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 2ms, Average = 1ms
DNSDomain = Belkin
DNSEnabledForWINSResolution = FALSE
DNSHostName = MumsNewToy
DNSServerSearchOrder (FAILED)
192.168.2.1 (PASSED)
Pinging 192.168.2.1 with 32 bytes of data:
Reply from 192.168.2.1: bytes=32 time<1ms TTL=0
Reply from 192.168.2.1: bytes=32 time=1ms TTL=1
Reply from 192.168.2.1: bytes=32 time=1ms TTL=1
Reply from 192.168.2.1: bytes=32 time<1ms TTL=0
Ping statistics for 192.168.2.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 1ms, Average = 0ms
62.31.64.39 (FAILED)
Pinging 62.31.64.39 with 32 bytes of data:
Request timed out.
Reply from 62.31.64.39: bytes=32 time=16ms TTL=16
Reply from 62.31.64.39: bytes=32 time=26ms TTL=26
Reply from 62.31.64.39: bytes=32 time=18ms TTL=18
Ping statistics for 62.31.64.39:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss)
Approximate round trip times in milli-seconds:
Minimum = 16ms, Maximum = 26ms, Average = 20ms
62.31.112.39 (PASSED)
Pinging 62.31.112.39 with 32 bytes of data:
Reply from 62.31.112.39: bytes=32 time=18ms TTL=18
Reply from 62.31.112.39: bytes=32 time=14ms TTL=14
Reply from 62.31.112.39: bytes=32 time=33ms TTL=33
Reply from 62.31.112.39: bytes=32 time=23ms TTL=23
Ping statistics for 62.31.112.39:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 14ms, Maximum = 33ms, Average = 22ms
62.31.144.39 (FAILED)
Pinging 62.31.144.39 with 32 bytes of data:
Request timed out.
Reply from 62.31.144.39: bytes=32 time=39ms TTL=39
Reply from 62.31.144.39: bytes=32 time=34ms TTL=34
Reply from 62.31.144.39: bytes=32 time=51ms TTL=51
Ping statistics for 62.31.144.39:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss)
Approximate round trip times in milli-seconds:
Minimum = 34ms, Maximum = 51ms, Average = 41ms
DomainDNSRegistrationEnabled = FALSE
FullDNSRegistrationEnabled = TRUE
GatewayCostMetric = 25
Index = 10
IPAddress = 192.168.2.2 (FAILED)
Pinging 192.168.2.2 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 192.168.2.2:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
IPConnectionMetric = 25
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPSubnet = 255.255.255.0
IPXAddress = 00000000:0014A5D97F5C
IPXEnabled = TRUE
IPXFrameType = 255
IPXVirtualNetNumber = 00000000
MACAddress = 00:14:A5:D9:7F:5C
PMTUBHDetectEnabled = FALSE
PMTUDiscoveryEnabled = TRUE
ServiceName = BCM43XX
SettingID = {4BBD5877-700C-494C-B00C-47EBBE3F8B23}
TcpipNetbiosOptions = 1
TcpMaxConnectRetransmissions = 6
TcpMaxDataRetransmissions = 6
WINSEnableLMHostsLookup = TRUE
[00000013] Motorola SURFboard SB5100 USB Cable Modem (FAILED)
Caption = [00000013] Motorola SURFboard SB5100 USB Cable Modem
DatabasePath = %SystemRoot%\System32\drivers\etc
DefaultIPGateway = 192.168.2.1(Same Subnet) (PASSED)
Pinging 192.168.2.1 with 32 bytes of data:
Reply from 192.168.2.1: bytes=32 time=1ms TTL=1
Reply from 192.168.2.1: bytes=32 time<1ms TTL=0
Reply from 192.168.2.1: bytes=32 time<1ms TTL=0
Reply from 192.168.2.1: bytes=32 time<1ms TTL=0
Ping statistics for 192.168.2.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 1ms, Average = 0ms
Description = Broadcom 802.11a/b/g WLAN - Packet Scheduler Miniport
DHCPEnabled = TRUE
DHCPLeaseExpires = 15:22:10 15/01/2007
DHCPLeaseObtained = 00

47 15/01/2007
DHCPServer = 62.31.64.116 (PASSED)
Pinging 62.31.64.116 with 32 bytes of data:
Reply from 62.31.64.116: bytes=32 time=16ms TTL=16
Reply from 62.31.64.116: bytes=32 time=23ms TTL=23
Reply from 62.31.64.116: bytes=32 time=27ms TTL=27
Reply from 62.31.64.116: bytes=32 time=20ms TTL=20
Ping statistics for 62.31.64.116:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 16ms, Maximum = 27ms, Average = 21ms
DNSEnabledForWINSResolution = FALSE
DNSHostName = MumsNewToy
DNSServerSearchOrder (FAILED) This was OK this afternoon
62.31.64.39 (PASSED)
Pinging 62.31.64.39 with 32 bytes of data:
Reply from 62.31.64.39: bytes=32 time=19ms TTL=19
Reply from 62.31.64.39: bytes=32 time=32ms TTL=32
Reply from 62.31.64.39: bytes=32 time=35ms TTL=35
Reply from 62.31.64.39: bytes=32 time=33ms TTL=33
Ping statistics for 62.31.64.39:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 19ms, Maximum = 35ms, Average = 29ms
62.31.112.39 (FAILED)
Pinging 62.31.112.39 with 32 bytes of data:
Reply from 62.31.112.39: bytes=32 time=35ms TTL=35
Reply from 62.31.112.39: bytes=32 time=22ms TTL=22
Request timed out.
Reply from 62.31.112.39: bytes=32 time=28ms TTL=28
Ping statistics for 62.31.112.39:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss)
Approximate round trip times in milli-seconds:
Minimum = 22ms, Maximum = 35ms, Average = 28ms
62.31.144.39 (FAILED)
Pinging 62.31.144.39 with 32 bytes of data:
Request timed out.
Reply from 62.31.144.39: bytes=32 time=22ms TTL=22
Reply from 62.31.144.39: bytes=32 time=25ms TTL=25
Reply from 62.31.144.39: bytes=32 time=25ms TTL=25
Ping statistics for 62.31.144.39:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss)
Approximate round trip times in milli-seconds:
Minimum = 22ms, Maximum = 25ms, Average = 24ms
DomainDNSRegistrationEnabled = FALSE
FullDNSRegistrationEnabled = TRUE
GatewayCostMetric = 25
Index = 13
IPAddress = 192.168.2.2 (FAILED)
Pinging 192.168.2.2 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 192.168.2.2:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
IPConnectionMetric = 25
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPSubnet = 255.255.255.0
IPXAddress = 00000000:0014A5D97F5C
IPXEnabled = FALSE
MACAddress = 00:14:A5:D9:7F:5C
PMTUBHDetectEnabled = FALSE
PMTUDiscoveryEnabled = TRUE
ServiceName = ndiscm
SettingID = {FFE93EAE-664A-41EA-9DDC-994E034E8A86}
TcpipNetbiosOptions = 0
TcpMaxConnectRetransmissions = 6
TcpMaxDataRetransmissions = 6
WINSEnableLMHostsLookup = TRUE
Network Clients
Microsoft Windows Network
Caption = Workstation
Description = Creates and maintains client network connections to remote servers. If this service is stopped, these connections will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
Manufacturer = Microsoft Corporation
Name = Microsoft Windows Network
Status = OK
NetWare or Compatible Network
Caption = Client Service for NetWare
Description = Provides access to file and print resources on NetWare networks.
Manufacturer = Microsoft Corporation
Name = NetWare or Compatible Network
Status = OK
Microsoft Terminal Services
Description = RDPNP
Manufacturer = Microsoft Corporation
Name = Microsoft Terminal Services
Status = Unknown
Web Client Network
Caption = WebClient
Description = Enables Windows-based programs to create, access, and modify Internet-based files. If this service is stopped, these functions will not be available. If this service is disabled, any services that explicitly depend on it will fail to start.
Manufacturer = Microsoft Corporation
Name = Web Client Network
Status = OK

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Internet Service
Default Outlook Express Mail POP3.blueyonder.co.uk / SMTP.blueyonder.co.uk FAILED
InBoundMailPort = 110
InBoundMailServer = POP3.blueyonder.co.uk (PASSED)
Pinging POP3.blueyonder.co.uk [195.188.53.61] with 32 bytes of data:
Reply from 195.188.53.61: bytes=32 time=37ms TTL=37
Reply from 195.188.53.61: bytes=32 time=33ms TTL=33
Reply from 195.188.53.61: bytes=32 time=39ms TTL=39
Reply from 195.188.53.61: bytes=32 time=22ms TTL=22
Ping statistics for 195.188.53.61:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 22ms, Maximum = 39ms, Average = 32ms
InBoundMailType = POP3
Successfully connected to POP3.blueyonder.co.uk port 110
OutBoundMailPort = 25
OutBoundMailServer = SMTP.blueyonder.co.uk (FAILED)
Pinging SMTP.blueyonder.co.uk [195.188.53.60] with 32 bytes of data:
Reply from 195.188.53.60: bytes=32 time=24ms TTL=24
Request timed out.
Reply from 195.188.53.60: bytes=32 time=72ms TTL=72
Request timed out.
Ping statistics for 195.188.53.60:
Packets: Sent = 4, Received = 2, Lost = 2 (50% loss)
Approximate round trip times in milli-seconds:
Minimum = 24ms, Maximum = 72ms, Average = 48ms
OutBoundMailType = SMTP
Successfully connected to SMTP.blueyonder.co.uk port 25
Default Outlook Express News news.blueyonder.co.uk PASSED
NewsNNTPPort = 119
NewsServer = news.blueyonder.co.uk (PASSED)
Pinging news.blueyonder.co.uk [194.117.143.38] with 32 bytes of data:
Reply from 194.117.143.38: bytes=32 time=37ms TTL=37
Reply from 194.117.143.38: bytes=32 time=18ms TTL=18
Reply from 194.117.143.38: bytes=32 time=38ms TTL=38
Reply from 194.117.143.38: bytes=32 time=47ms TTL=47
Ping statistics for 194.117.143.38:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 18ms, Maximum = 47ms, Average = 35ms
Successfully connected to news.blueyonder.co.uk port 119
Internet Explorer Web Proxy Not Configured
Computer Information
Computer System MUMSNEWTOY
AdminPasswordStatus = 3
AutomaticResetBootOption = TRUE
AutomaticResetCapability = TRUE
BootROMSupported = TRUE
BootupState = Normal boot
Caption = MUMSNEWTOY
ChassisBootupState = 3
CreationClassName = Win32_ComputerSystem
CurrentTimeZone = 0
DaylightInEffect = FALSE
Description = AT/AT COMPATIBLE
Domain = WINE
DomainRole = 0
EnableDaylightSavingsTime = TRUE
FrontPanelResetStatus = 3
InfraredSupported = FALSE
KeyboardPasswordStatus = 3
Manufacturer = Hewlett-Packard
Model = HP Compaq nx6325 (EY345EA#ABU)
Name = MUMSNEWTOY
NetworkServerModeEnabled = TRUE
NumberOfProcessors = 1
OEMStringArray
www.hp.com
ABS 70/71 79 7A 7B 7C
PartOfDomain = FALSE
PauseAfterReset = -1
PowerOnPasswordStatus = 3
PowerState = 0
PowerSupplyState = 3
PrimaryOwnerName =
ResetCapability = 1
ResetCount = -1
ResetLimit = -1
Roles
LM_Workstation
LM_Server
Print
NT
Potential_Browser
Master_Browser
Status = OK
SupportContactDescription
Algeria
technical support http://welcome.hp.com/country/emea_a...ontact_us.html
Argentina
Call Center Service Support 0-810-555-5000
Armenia
technical support http://welcome.hp.com/country/ru/ru/contact_us.html
Australia
General Information 13 23 93
fax 02 9022 8305
technical support 13 10 47
Warranty Support/Post-Sales Information 13 10 47
Austria
General Information 0800 242 242
technical support 0810 00 1000
HP Care Pack 0810 00 2000
Azerbaijan
technical support +7 (095) 797-35 20
fax +7 (095) 797-35 21
Bahamas
technical support 1-800-711-2884
Bahrain
General Information and Technical Support +971 4 366 2020
toll-free 800 171
HP Care Pack +971 4 390 4785
Barbados
SystemStartupDelay = 30
SystemStartupOptions = "Microsoft Windows XP Professional" /noexecute=optin /fastdetect /usepmtimer
SystemStartupSetting = 0
SystemType = X86-based PC
ThermalState = 3
TotalPhysicalMemory = 469086208
UserName = MUMSNEWTOY\Administrator
WakeUpType = 6
Operating System Microsoft Windows XP Professional
BootDevice = \Device\HarddiskVolume1
BuildNumber = 2600
BuildType = Multiprocessor Free
Caption = Microsoft Windows XP Professional
CodeSet = 1252
CountryCode = 44
CreationClassName = Win32_OperatingSystem
CSCreationClassName = Win32_ComputerSystem
CSDVersion = Service Pack 2
CSName = MUMSNEWTOY
CurrentTimeZone = 0
DataExecutionPrevention_32BitApplications = TRUE
DataExecutionPrevention_Available = TRUE
DataExecutionPrevention_Drivers = TRUE
DataExecutionPrevention_SupportPolicy = 2
Debug = FALSE
Description = mums new toy
Distributed = FALSE
EncryptionLevel = 168
ForegroundApplicationBoost = 2
FreePhysicalMemory = 62228
FreeSpaceInPagingFiles = 550068
FreeVirtualMemory = 2052880
InstallDate = 06:05:33 08/12/2006
LargeSystemCache = 0
LastBootUpTime = 16:41:16 31/01/2007
LocalDateTime = 20:55:08 31/01/2007
Locale = 0809
Manufacturer = Microsoft Corporation
MaxNumberOfProcesses = -1
MaxProcessMemorySize = 2097024
Name = Microsoft Windows XP Professional|C:\WINDOWS|\Device\Harddisk0\Partition1
NumberOfProcesses = 67
NumberOfUsers = 2
OSLanguage = 1033
OSType = 18
Primary = TRUE
ProductType = 1
QuantumLength = 2
QuantumType = 1
RegisteredUser =
SerialNumber = 76487-OEM-0011903-00101
ServicePackMajorVersion = 2
ServicePackMinorVersion = 0
SizeStoredInPagingFiles = 1079596
Status = OK
SuiteMask = 272
SystemDevice = \Device\HarddiskVolume1
SystemDirectory = C:\WINDOWS\system32
SystemDrive = C:
TotalVirtualMemorySize = 2097024
TotalVisibleMemorySize = 458092
Version = 5.1.2600
WindowsDirectory = C:\WINDOWS
Version 5.1.2600
Version = 5.1.2600
BuildVersion = 2600.0000
Modems and Network Adapters
Modems HDAUDIO Soft Data Fax Modem with SmartCP
AttachedTo = COM4
BlindOff = X4
BlindOn = X3
Caption = HDAUDIO Soft Data Fax Modem with SmartCP
CompressionOff = +DS=0;
CompressionOn = +DS=3;
ConfigManagerErrorCode = 0
ConfigManagerUserConfig = FALSE
ConfigurationDialog = modemui.dll
CreationClassName = Win32_PotsModem
DCB
28
0
0
0
0
194
1
0
21
32
0
0
0
0
Default
60
0
0
0
0
0
0
0
0
0
Description = HDAUDIO Soft Data Fax Modem with SmartCP
DeviceID = HDAUDIO\FUNC_02&VEN_14F1&DEV_2BFA&SUBSYS_103C30B0&REV_0900\4&1E3D897&0&0102
DeviceType = Internal Modem
DriverDate = 00:00:00 07/11/2005
ErrorControlForced = +ES=3,2,4;
ErrorControlOff = +ES=1,0,1;
ErrorControlOn = +ES=3,0,2;
FlowControlHard = +IFC=2,2;
FlowControlOff = +IFC=0,0;
FlowControlSoft = +IFC=1,1;
InactivityScale = "0a000000"
InactivityTimeout = 0
Index = 0
MaxBaudRateToSerialPort = 115200
Model = HDAUDIO Soft Data Fax Modem with SmartCP
ModemInfPath = oem8.inf
ModemInfSection = ModemX
Name = HDAUDIO Soft Data Fax Modem with SmartCP
PNPDeviceID = HDAUDIO\FUNC_02&VEN_14F1&DEV_2BFA&SUBSYS_103C30B0&REV_0900\4&1E3D897&0&0102
PortSubClass = "02"
PowerManagementSupported = FALSE
Prefix = AT
Properties
192
1
0
0
255
0
0
0
0
0
0
0
5
0
0
0
ProviderName = CXT
Pulse = P
Reset = ATZ
ResponsesKeyName = HDAUDIO Soft Data Fax Modem with SmartCP::CXT::CXT
SpeakerModeDial = M1
SpeakerModeOff = M0
SpeakerModeOn = M2
SpeakerModeSetup = M3
SpeakerVolumeHigh = L3
SpeakerVolumeLow = L1
SpeakerVolumeMed = L2
Status = OK
StatusInfo = 3
SystemCreationClassName = Win32_ComputerSystem
SystemName = MUMSNEWTOY
Terminator =
Tone = T
Network Adapters FAILED
[00000010] Broadcom 802.11a/b/g WLAN (FAILED)
Caption = [00000010] Broadcom 802.11a/b/g WLAN
DatabasePath = %SystemRoot%\System32\drivers\etc
DefaultIPGateway = 192.168.2.1(Same Subnet) (PASSED)
Pinging 192.168.2.1 with 32 bytes of data:
Reply from 192.168.2.1: bytes=32 time=1ms TTL=1
Reply from 192.168.2.1: bytes=32 time=1ms TTL=1
Reply from 192.168.2.1: bytes=32 time=1ms TTL=1
Reply from 192.168.2.1: bytes=32 time<1ms TTL=0
Ping statistics for 192.168.2.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 1ms, Average = 0ms
Description = Broadcom 802.11a/b/g WLAN - Packet Scheduler Miniport
DHCPEnabled = TRUE
DHCPLeaseExpires = 03:14:07 19/01/2038
DHCPLeaseObtained = 16:40:53 31/01/2007
DHCPServer = 192.168.2.1 (PASSED)
Pinging 192.168.2.1 with 32 bytes of data:
Reply from 192.168.2.1: bytes=32 time=1ms TTL=1
Reply from 192.168.2.1: bytes=32 time=2ms TTL=2
Reply from 192.168.2.1: bytes=32 time=2ms TTL=2
Reply from 192.168.2.1: bytes=32 time=2ms TTL=2
Ping statistics for 192.168.2.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 2ms, Average = 1ms
DNSDomain = Belkin
DNSEnabledForWINSResolution = FALSE
DNSHostName = MumsNewToy
DNSServerSearchOrder (FAILED)
192.168.2.1 (PASSED)
Pinging 192.168.2.1 with 32 bytes of data:
Reply from 192.168.2.1: bytes=32 time<1ms TTL=0
Reply from 192.168.2.1: bytes=32 time=1ms TTL=1
Reply from 192.168.2.1: bytes=32 time=1ms TTL=1
Reply from 192.168.2.1: bytes=32 time<1ms TTL=0
Ping statistics for 192.168.2.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 1ms, Average = 0ms
62.31.64.39 (FAILED)
Pinging 62.31.64.39 with 32 bytes of data:
Request timed out.
Reply from 62.31.64.39: bytes=32 time=16ms TTL=16
Reply from 62.31.64.39: bytes=32 time=26ms TTL=26
Reply from 62.31.64.39: bytes=32 time=18ms TTL=18
Ping statistics for 62.31.64.39:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss)
Approximate round trip times in milli-seconds:
Minimum = 16ms, Maximum = 26ms, Average = 20ms
62.31.112.39 (PASSED)
Pinging 62.31.112.39 with 32 bytes of data:
Reply from 62.31.112.39: bytes=32 time=18ms TTL=18
Reply from 62.31.112.39: bytes=32 time=14ms TTL=14
Reply from 62.31.112.39: bytes=32 time=33ms TTL=33
Reply from 62.31.112.39: bytes=32 time=23ms TTL=23
Ping statistics for 62.31.112.39:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 14ms, Maximum = 33ms, Average = 22ms
62.31.144.39 (FAILED)
Pinging 62.31.144.39 with 32 bytes of data:
Request timed out.
Reply from 62.31.144.39: bytes=32 time=39ms TTL=39
Reply from 62.31.144.39: bytes=32 time=34ms TTL=34
Reply from 62.31.144.39: bytes=32 time=51ms TTL=51
Ping statistics for 62.31.144.39:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss)
Approximate round trip times in milli-seconds:
Minimum = 34ms, Maximum = 51ms, Average = 41ms
DomainDNSRegistrationEnabled = FALSE
FullDNSRegistrationEnabled = TRUE
GatewayCostMetric = 25
Index = 10
IPAddress = 192.168.2.2 (FAILED)
Pinging 192.168.2.2 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 192.168.2.2:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
IPConnectionMetric = 25
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPSubnet = 255.255.255.0
IPXAddress = 00000000:0014A5D97F5C
IPXEnabled = TRUE
IPXFrameType = 255
IPXVirtualNetNumber = 00000000
MACAddress = 00:14:A5:D9:7F:5C
PMTUBHDetectEnabled = FALSE
PMTUDiscoveryEnabled = TRUE
ServiceName = BCM43XX
SettingID = {4BBD5877-700C-494C-B00C-47EBBE3F8B23}
TcpipNetbiosOptions = 1
TcpMaxConnectRetransmissions = 6
TcpMaxDataRetransmissions = 6
WINSEnableLMHostsLookup = TRUE
[00000013] Motorola SURFboard SB5100 USB Cable Modem (FAILED)
Caption = [00000013] Motorola SURFboard SB5100 USB Cable Modem
DatabasePath = %SystemRoot%\System32\drivers\etc
DefaultIPGateway = 192.168.2.1(Same Subnet) (PASSED)
Pinging 192.168.2.1 with 32 bytes of data:
Reply from 192.168.2.1: bytes=32 time=1ms TTL=1
Reply from 192.168.2.1: bytes=32 time<1ms TTL=0
Reply from 192.168.2.1: bytes=32 time<1ms TTL=0
Reply from 192.168.2.1: bytes=32 time<1ms TTL=0
Ping statistics for 192.168.2.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 1ms, Average = 0ms
Description = Broadcom 802.11a/b/g WLAN - Packet Scheduler Miniport
DHCPEnabled = TRUE
DHCPLeaseExpires = 15:22:10 15/01/2007
DHCPLeaseObtained = 00

47 15/01/2007
DHCPServer = 62.31.64.116 (PASSED)
Pinging 62.31.64.116 with 32 bytes of data:
Reply from 62.31.64.116: bytes=32 time=16ms TTL=16
Reply from 62.31.64.116: bytes=32 time=23ms TTL=23
Reply from 62.31.64.116: bytes=32 time=27ms TTL=27
Reply from 62.31.64.116: bytes=32 time=20ms TTL=20
Ping statistics for 62.31.64.116:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 16ms, Maximum = 27ms, Average = 21ms
DNSEnabledForWINSResolution = FALSE
DNSHostName = MumsNewToy
DNSServerSearchOrder (FAILED)
62.31.64.39 (PASSED)
Pinging 62.31.64.39 with 32 bytes of data:
Reply from 62.31.64.39: bytes=32 time=19ms TTL=19
Reply from 62.31.64.39: bytes=32 time=32ms TTL=32
Reply from 62.31.64.39: bytes=32 time=35ms TTL=35
Reply from 62.31.64.39: bytes=32 time=33ms TTL=33
Ping statistics for 62.31.64.39:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 19ms, Maximum = 35ms, Average = 29ms
62.31.112.39 (FAILED)
Pinging 62.31.112.39 with 32 bytes of data:
Reply from 62.31.112.39: bytes=32 time=35ms TTL=35
Reply from 62.31.112.39: bytes=32 time=22ms TTL=22
Request timed out.
Reply from 62.31.112.39: bytes=32 time=28ms TTL=28
Ping statistics for 62.31.112.39:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss)
Approximate round trip times in milli-seconds:
Minimum = 22ms, Maximum = 35ms, Average = 28ms
62.31.144.39 (FAILED)
Pinging 62.31.144.39 with 32 bytes of data:
Request timed out.
Reply from 62.31.144.39: bytes=32 time=22ms TTL=22
Reply from 62.31.144.39: bytes=32 time=25ms TTL=25
Reply from 62.31.144.39: bytes=32 time=25ms TTL=25
Ping statistics for 62.31.144.39:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss)
Approximate round trip times in milli-seconds:
Minimum = 22ms, Maximum = 25ms, Average = 24ms
DomainDNSRegistrationEnabled = FALSE
FullDNSRegistrationEnabled = TRUE
GatewayCostMetric = 25
Index = 13
IPAddress = 192.168.2.2 (FAILED)
Pinging 192.168.2.2 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 192.168.2.2:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
IPConnectionMetric = 25
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPSubnet = 255.255.255.0
IPXAddress = 00000000:0014A5D97F5C
IPXEnabled = FALSE
MACAddress = 00:14:A5:D9:7F:5C
PMTUBHDetectEnabled = FALSE
PMTUDiscoveryEnabled = TRUE
ServiceName = ndiscm
SettingID = {FFE93EAE-664A-41EA-9DDC-994E034E8A86}
TcpipNetbiosOptions = 0
TcpMaxConnectRetransmissions = 6
TcpMaxDataRetransmissions = 6
WINSEnableLMHostsLookup = TRUE
Network Clients
Microsoft Windows Network
Caption = Workstation
Description = Creates and maintains client network connections to remote servers. If this service is stopped, these connections will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
Manufacturer = Microsoft Corporation
Name = Microsoft Windows Network
Status = OK
NetWare or Compatible Network
Caption = Client Service for NetWare
Description = Provides access to file and print resources on NetWare networks.
Manufacturer = Microsoft Corporation
Name = NetWare or Compatible Network
Status = OK
Microsoft Terminal Services
Description = RDPNP
Manufacturer = Microsoft Corporation
Name = Microsoft Terminal Services
Status = Unknown
Web Client Network
Caption = WebClient
Description = Enables Windows-based programs to create, access, and modify Internet-based files. If this service is stopped, these functions will not be available. If this service is disabled, any services that explicitly depend on it will fail to start.
Manufacturer = Microsoft Corporation
Name = Web Client Network
Status = OK

Justasimplesoul · 01-31-2007, 02:08 PM

Here is th ipconfig result
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Administrator>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : MumsNewToy
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Belkin

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Broadcom 802.11a/b/g WLAN
Physical Address. . . . . . . . . : 00-14-A5-D9-7F-5C
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.2.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.1
62.31.64.39
62.31.112.39
62.31.144.39
Lease Obtained. . . . . . . . . . : 31 January 2007 16:40:53
Lease Expires . . . . . . . . . . : 19 January 2038 03:14:07

C:\Documents and Settings\Administrator>

johnwill · 02-01-2007, 10:56 AM

Failure to ping is almost always a firewall issue, first step is to disable all firewalls until you get file sharing working.

Justasimplesoul · 02-02-2007, 01:31 PM

Hi, I have disabled the windows firewalls and the only thing running is AVG free. The router itself has a firewall setting which I can go online to their site and switch off. Would that make a difference?
Thanks Shona

01-30-2007, 01:28 PM	#1 (permalink)
Justasimplesoul Registered User Join Date: Jan 2007 Posts: 12 OS: XP	Trying to set up network Hi there, we are new to this and trying to set up a network but are not sure if we have the right bits and pieces. At the moment the desktop is connected to the internet via cable modem. Hubby installed a Belkin wireless G router. I am able to connect to the internet on my laptop via WLAN. There is a network adapter installed on the desktop - ethernet PCI adapter. Do we need a wireless adapter in order to share files etc. Both are running XP and we hope eventually to connect the upstairs (win 98SE) computer and have a network up and running. At the moment neither computer shows up on the other. Sorry if this sounds confused, it is because I am. Thanks in advance for any help not to mention patience.

01-30-2007, 04:25 PM	#2 (permalink)
muggy Registered User Join Date: Sep 2006 Location: Bangalore, India Posts: 121 OS: XP, Vista	is the desktop connected to the cable modem provided by your ISP or to the Belkin router?....if modem then first connect the desktop to the router with an ethernet cable. and the laptop i believe is wireless so you dont need any other adapter(the desktop already has the ethernet adapter) once you have this setup use the following link for guidance http://www.homenethelp.com/web/howto/net.asp for the computer upstairs you would probably need a wireless adapter so that it can connect to the router's network (or else a really long ethernet cable ). also as the upstairs comp is running Win98 you would need to have NetBEUI protocol installed too Last edited by muggy : 01-30-2007 at 04:29 PM.

01-31-2007, 02:05 PM	#10 (permalink)
Justasimplesoul Registered User Join Date: Jan 2007 Posts: 12 OS: XP	Network Diagnostics just the xp one Network Diagnostics scans your system to gather information about your hardware, software, and network connections. Tell me about Network Diagnostics Scan your system Set scanning options 99% Formatting Results Options Actions Ping Connect Show Verbose Save to Desktop Categories Mail Service News Service Internet Proxy Server Computer Information Operating System Windows Version Modems Network Clients Network Adapters Domain Name System (DNS) Dynamic Host Configuration Protocol (DHCP) Default Gateways Internet Protocol Address Windows Internet Naming Service (WINS) Show Saved Files Internet Service Default Outlook Express Mail POP3.blueyonder.co.uk / SMTP.blueyonder.co.uk FAILED InBoundMailPort = 110 InBoundMailServer = POP3.blueyonder.co.uk (PASSED) Pinging POP3.blueyonder.co.uk [195.188.53.61] with 32 bytes of data: Reply from 195.188.53.61: bytes=32 time=37ms TTL=37 Reply from 195.188.53.61: bytes=32 time=33ms TTL=33 Reply from 195.188.53.61: bytes=32 time=39ms TTL=39 Reply from 195.188.53.61: bytes=32 time=22ms TTL=22 Ping statistics for 195.188.53.61: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss) Approximate round trip times in milli-seconds: Minimum = 22ms, Maximum = 39ms, Average = 32ms InBoundMailType = POP3 Successfully connected to POP3.blueyonder.co.uk port 110 OutBoundMailPort = 25 OutBoundMailServer = SMTP.blueyonder.co.uk (FAILED) Pinging SMTP.blueyonder.co.uk [195.188.53.60] with 32 bytes of data: Reply from 195.188.53.60: bytes=32 time=24ms TTL=24 Request timed out. Reply from 195.188.53.60: bytes=32 time=72ms TTL=72 Request timed out. Ping statistics for 195.188.53.60: Packets: Sent = 4, Received = 2, Lost = 2 (50% loss) Approximate round trip times in milli-seconds: Minimum = 24ms, Maximum = 72ms, Average = 48ms OutBoundMailType = SMTP Successfully connected to SMTP.blueyonder.co.uk port 25 Default Outlook Express News news.blueyonder.co.uk PASSED NewsNNTPPort = 119 NewsServer = news.blueyonder.co.uk (PASSED) Pinging news.blueyonder.co.uk [194.117.143.38] with 32 bytes of data: Reply from 194.117.143.38: bytes=32 time=37ms TTL=37 Reply from 194.117.143.38: bytes=32 time=18ms TTL=18 Reply from 194.117.143.38: bytes=32 time=38ms TTL=38 Reply from 194.117.143.38: bytes=32 time=47ms TTL=47 Ping statistics for 194.117.143.38: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss) Approximate round trip times in milli-seconds: Minimum = 18ms, Maximum = 47ms, Average = 35ms Successfully connected to news.blueyonder.co.uk port 119 Internet Explorer Web Proxy Not Configured Computer Information Computer System MUMSNEWTOY AdminPasswordStatus = 3 AutomaticResetBootOption = TRUE AutomaticResetCapability = TRUE BootROMSupported = TRUE BootupState = Normal boot Caption = MUMSNEWTOY ChassisBootupState = 3 CreationClassName = Win32_ComputerSystem CurrentTimeZone = 0 DaylightInEffect = FALSE Description = AT/AT COMPATIBLE Domain = WINE DomainRole = 0 EnableDaylightSavingsTime = TRUE FrontPanelResetStatus = 3 InfraredSupported = FALSE KeyboardPasswordStatus = 3 Manufacturer = Hewlett-Packard Model = HP Compaq nx6325 (EY345EA#ABU) Name = MUMSNEWTOY NetworkServerModeEnabled = TRUE NumberOfProcessors = 1 OEMStringArray www.hp.com ABS 70/71 79 7A 7B 7C PartOfDomain = FALSE PauseAfterReset = -1 PowerOnPasswordStatus = 3 PowerState = 0 PowerSupplyState = 3 PrimaryOwnerName = ResetCapability = 1 ResetCount = -1 ResetLimit = -1 Roles LM_Workstation LM_Server Print NT Potential_Browser Master_Browser Status = OK SupportContactDescription Algeria technical support http://welcome.hp.com/country/emea_a...ontact_us.html Argentina Call Center Service Support 0-810-555-5000 Armenia technical support http://welcome.hp.com/country/ru/ru/contact_us.html Australia General Information 13 23 93 fax 02 9022 8305 technical support 13 10 47 Warranty Support/Post-Sales Information 13 10 47 Austria General Information 0800 242 242 technical support 0810 00 1000 HP Care Pack 0810 00 2000 Azerbaijan technical support +7 (095) 797-35 20 fax +7 (095) 797-35 21 Bahamas technical support 1-800-711-2884 Bahrain General Information and Technical Support +971 4 366 2020 toll-free 800 171 HP Care Pack +971 4 390 4785 Barbados SystemStartupDelay = 30 SystemStartupOptions = "Microsoft Windows XP Professional" /noexecute=optin /fastdetect /usepmtimer SystemStartupSetting = 0 SystemType = X86-based PC ThermalState = 3 TotalPhysicalMemory = 469086208 UserName = MUMSNEWTOY\Administrator WakeUpType = 6 Operating System Microsoft Windows XP Professional BootDevice = \Device\HarddiskVolume1 BuildNumber = 2600 BuildType = Multiprocessor Free Caption = Microsoft Windows XP Professional CodeSet = 1252 CountryCode = 44 CreationClassName = Win32_OperatingSystem CSCreationClassName = Win32_ComputerSystem CSDVersion = Service Pack 2 CSName = MUMSNEWTOY CurrentTimeZone = 0 DataExecutionPrevention_32BitApplications = TRUE DataExecutionPrevention_Available = TRUE DataExecutionPrevention_Drivers = TRUE DataExecutionPrevention_SupportPolicy = 2 Debug = FALSE Description = mums new toy Distributed = FALSE EncryptionLevel = 168 ForegroundApplicationBoost = 2 FreePhysicalMemory = 62228 FreeSpaceInPagingFiles = 550068 FreeVirtualMemory = 2052880 InstallDate = 06:05:33 08/12/2006 LargeSystemCache = 0 LastBootUpTime = 16:41:16 31/01/2007 LocalDateTime = 20:55:08 31/01/2007 Locale = 0809 Manufacturer = Microsoft Corporation MaxNumberOfProcesses = -1 MaxProcessMemorySize = 2097024 Name = Microsoft Windows XP Professional\|C:\WINDOWS\|\Device\Harddisk0\Partition1 NumberOfProcesses = 67 NumberOfUsers = 2 OSLanguage = 1033 OSType = 18 Primary = TRUE ProductType = 1 QuantumLength = 2 QuantumType = 1 RegisteredUser = SerialNumber = 76487-OEM-0011903-00101 ServicePackMajorVersion = 2 ServicePackMinorVersion = 0 SizeStoredInPagingFiles = 1079596 Status = OK SuiteMask = 272 SystemDevice = \Device\HarddiskVolume1 SystemDirectory = C:\WINDOWS\system32 SystemDrive = C: TotalVirtualMemorySize = 2097024 TotalVisibleMemorySize = 458092 Version = 5.1.2600 WindowsDirectory = C:\WINDOWS Version 5.1.2600 Version = 5.1.2600 BuildVersion = 2600.0000 Modems and Network Adapters Modems HDAUDIO Soft Data Fax Modem with SmartCP AttachedTo = COM4 BlindOff = X4 BlindOn = X3 Caption = HDAUDIO Soft Data Fax Modem with SmartCP CompressionOff = +DS=0; CompressionOn = +DS=3; ConfigManagerErrorCode = 0 ConfigManagerUserConfig = FALSE ConfigurationDialog = modemui.dll CreationClassName = Win32_PotsModem DCB 28 0 0 0 0 194 1 0 21 32 0 0 0 0 Default 60 0 0 0 0 0 0 0 0 0 Description = HDAUDIO Soft Data Fax Modem with SmartCP DeviceID = HDAUDIO\FUNC_02&VEN_14F1&DEV_2BFA&SUBSYS_103C30B0&REV_0900\4&1E3D897&0&0102 DeviceType = Internal Modem DriverDate = 00:00:00 07/11/2005 ErrorControlForced = +ES=3,2,4; ErrorControlOff = +ES=1,0,1; ErrorControlOn = +ES=3,0,2; FlowControlHard = +IFC=2,2; FlowControlOff = +IFC=0,0; FlowControlSoft = +IFC=1,1; InactivityScale = "0a000000" InactivityTimeout = 0 Index = 0 MaxBaudRateToSerialPort = 115200 Model = HDAUDIO Soft Data Fax Modem with SmartCP ModemInfPath = oem8.inf ModemInfSection = ModemX Name = HDAUDIO Soft Data Fax Modem with SmartCP PNPDeviceID = HDAUDIO\FUNC_02&VEN_14F1&DEV_2BFA&SUBSYS_103C30B0&REV_0900\4&1E3D897&0&0102 PortSubClass = "02" PowerManagementSupported = FALSE Prefix = AT Properties 192 1 0 0 255 0 0 0 0 0 0 0 5 0 0 0 ProviderName = CXT Pulse = P Reset = ATZ ResponsesKeyName = HDAUDIO Soft Data Fax Modem with SmartCP::CXT::CXT SpeakerModeDial = M1 SpeakerModeOff = M0 SpeakerModeOn = M2 SpeakerModeSetup = M3 SpeakerVolumeHigh = L3 SpeakerVolumeLow = L1 SpeakerVolumeMed = L2 Status = OK StatusInfo = 3 SystemCreationClassName = Win32_ComputerSystem SystemName = MUMSNEWTOY Terminator = Tone = T Network Adapters FAILED [00000010] Broadcom 802.11a/b/g WLAN (FAILED) Caption = [00000010] Broadcom 802.11a/b/g WLAN DatabasePath = %SystemRoot%\System32\drivers\etc DefaultIPGateway = 192.168.2.1(Same Subnet) (PASSED) Pinging 192.168.2.1 with 32 bytes of data: Reply from 192.168.2.1: bytes=32 time=1ms TTL=1 Reply from 192.168.2.1: bytes=32 time=1ms TTL=1 Reply from 192.168.2.1: bytes=32 time=1ms TTL=1 Reply from 192.168.2.1: bytes=32 time<1ms TTL=0 Ping statistics for 192.168.2.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss) Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 1ms, Average = 0ms Description = Broadcom 802.11a/b/g WLAN - Packet Scheduler Miniport DHCPEnabled = TRUE DHCPLeaseExpires = 03:14:07 19/01/2038 DHCPLeaseObtained = 16:40:53 31/01/2007 DHCPServer = 192.168.2.1 (PASSED) Pinging 192.168.2.1 with 32 bytes of data: Reply from 192.168.2.1: bytes=32 time=1ms TTL=1 Reply from 192.168.2.1: bytes=32 time=2ms TTL=2 Reply from 192.168.2.1: bytes=32 time=2ms TTL=2 Reply from 192.168.2.1: bytes=32 time=2ms TTL=2 Ping statistics for 192.168.2.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss) Approximate round trip times in milli-seconds: Minimum = 1ms, Maximum = 2ms, Average = 1ms DNSDomain = Belkin DNSEnabledForWINSResolution = FALSE DNSHostName = MumsNewToy DNSServerSearchOrder (FAILED) 192.168.2.1 (PASSED) Pinging 192.168.2.1 with 32 bytes of data: Reply from 192.168.2.1: bytes=32 time<1ms TTL=0 Reply from 192.168.2.1: bytes=32 time=1ms TTL=1 Reply from 192.168.2.1: bytes=32 time=1ms TTL=1 Reply from 192.168.2.1: bytes=32 time<1ms TTL=0 Ping statistics for 192.168.2.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss) Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 1ms, Average = 0ms 62.31.64.39 (FAILED) Pinging 62.31.64.39 with 32 bytes of data: Request timed out. Reply from 62.31.64.39: bytes=32 time=16ms TTL=16 Reply from 62.31.64.39: bytes=32 time=26ms TTL=26 Reply from 62.31.64.39: bytes=32 time=18ms TTL=18 Ping statistics for 62.31.64.39: Packets: Sent = 4, Received = 3, Lost = 1 (25% loss) Approximate round trip times in milli-seconds: Minimum = 16ms, Maximum = 26ms, Average = 20ms 62.31.112.39 (PASSED) Pinging 62.31.112.39 with 32 bytes of data: Reply from 62.31.112.39: bytes=32 time=18ms TTL=18 Reply from 62.31.112.39: bytes=32 time=14ms TTL=14 Reply from 62.31.112.39: bytes=32 time=33ms TTL=33 Reply from 62.31.112.39: bytes=32 time=23ms TTL=23 Ping statistics for 62.31.112.39: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss) Approximate round trip times in milli-seconds: Minimum = 14ms, Maximum = 33ms, Average = 22ms 62.31.144.39 (FAILED) Pinging 62.31.144.39 with 32 bytes of data: Request timed out. Reply from 62.31.144.39: bytes=32 time=39ms TTL=39 Reply from 62.31.144.39: bytes=32 time=34ms TTL=34 Reply from 62.31.144.39: bytes=32 time=51ms TTL=51 Ping statistics for 62.31.144.39: Packets: Sent = 4, Received = 3, Lost = 1 (25% loss) Approximate round trip times in milli-seconds: Minimum = 34ms, Maximum = 51ms, Average = 41ms DomainDNSRegistrationEnabled = FALSE FullDNSRegistrationEnabled = TRUE GatewayCostMetric = 25 Index = 10 IPAddress = 192.168.2.2 (FAILED) Pinging 192.168.2.2 with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 192.168.2.2: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss) IPConnectionMetric = 25 IPEnabled = TRUE IPFilterSecurityEnabled = FALSE IPSecPermitIPProtocols = 0 IPSecPermitTCPPorts = 0 IPSecPermitUDPPorts = 0 IPSubnet = 255.255.255.0 IPXAddress = 00000000:0014A5D97F5C IPXEnabled = TRUE IPXFrameType = 255 IPXVirtualNetNumber = 00000000 MACAddress = 00:14:A5:D9:7F:5C PMTUBHDetectEnabled = FALSE PMTUDiscoveryEnabled = TRUE ServiceName = BCM43XX SettingID = {4BBD5877-700C-494C-B00C-47EBBE3F8B23} TcpipNetbiosOptions = 1 TcpMaxConnectRetransmissions = 6 TcpMaxDataRetransmissions = 6 WINSEnableLMHostsLookup = TRUE [00000013] Motorola SURFboard SB5100 USB Cable Modem (FAILED) Caption = [00000013] Motorola SURFboard SB5100 USB Cable Modem DatabasePath = %SystemRoot%\System32\drivers\etc DefaultIPGateway = 192.168.2.1(Same Subnet) (PASSED) Pinging 192.168.2.1 with 32 bytes of data: Reply from 192.168.2.1: bytes=32 time=1ms TTL=1 Reply from 192.168.2.1: bytes=32 time<1ms TTL=0 Reply from 192.168.2.1: bytes=32 time<1ms TTL=0 Reply from 192.168.2.1: bytes=32 time<1ms TTL=0 Ping statistics for 192.168.2.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss) Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 1ms, Average = 0ms Description = Broadcom 802.11a/b/g WLAN - Packet Scheduler Miniport DHCPEnabled = TRUE DHCPLeaseExpires = 15:22:10 15/01/2007 DHCPLeaseObtained = 0047 15/01/2007 DHCPServer = 62.31.64.116 (PASSED) Pinging 62.31.64.116 with 32 bytes of data: Reply from 62.31.64.116: bytes=32 time=16ms TTL=16 Reply from 62.31.64.116: bytes=32 time=23ms TTL=23 Reply from 62.31.64.116: bytes=32 time=27ms TTL=27 Reply from 62.31.64.116: bytes=32 time=20ms TTL=20 Ping statistics for 62.31.64.116: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss) Approximate round trip times in milli-seconds: Minimum = 16ms, Maximum = 27ms, Average = 21ms DNSEnabledForWINSResolution = FALSE DNSHostName = MumsNewToy DNSServerSearchOrder (FAILED) This was OK this afternoon 62.31.64.39 (PASSED) Pinging 62.31.64.39 with 32 bytes of data: Reply from 62.31.64.39: bytes=32 time=19ms TTL=19 Reply from 62.31.64.39: bytes=32 time=32ms TTL=32 Reply from 62.31.64.39: bytes=32 time=35ms TTL=35 Reply from 62.31.64.39: bytes=32 time=33ms TTL=33 Ping statistics for 62.31.64.39: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss) Approximate round trip times in milli-seconds: Minimum = 19ms, Maximum = 35ms, Average = 29ms 62.31.112.39 (FAILED) Pinging 62.31.112.39 with 32 bytes of data: Reply from 62.31.112.39: bytes=32 time=35ms TTL=35 Reply from 62.31.112.39: bytes=32 time=22ms TTL=22 Request timed out. Reply from 62.31.112.39: bytes=32 time=28ms TTL=28 Ping statistics for 62.31.112.39: Packets: Sent = 4, Received = 3, Lost = 1 (25% loss) Approximate round trip times in milli-seconds: Minimum = 22ms, Maximum = 35ms, Average = 28ms 62.31.144.39 (FAILED) Pinging 62.31.144.39 with 32 bytes of data: Request timed out. Reply from 62.31.144.39: bytes=32 time=22ms TTL=22 Reply from 62.31.144.39: bytes=32 time=25ms TTL=25 Reply from 62.31.144.39: bytes=32 time=25ms TTL=25 Ping statistics for 62.31.144.39: Packets: Sent = 4, Received = 3, Lost = 1 (25% loss) Approximate round trip times in milli-seconds: Minimum = 22ms, Maximum = 25ms, Average = 24ms DomainDNSRegistrationEnabled = FALSE FullDNSRegistrationEnabled = TRUE GatewayCostMetric = 25 Index = 13 IPAddress = 192.168.2.2 (FAILED) Pinging 192.168.2.2 with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 192.168.2.2: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss) IPConnectionMetric = 25 IPEnabled = TRUE IPFilterSecurityEnabled = FALSE IPSecPermitIPProtocols = 0 IPSecPermitTCPPorts = 0 IPSecPermitUDPPorts = 0 IPSubnet = 255.255.255.0 IPXAddress = 00000000:0014A5D97F5C IPXEnabled = FALSE MACAddress = 00:14:A5:D9:7F:5C PMTUBHDetectEnabled = FALSE PMTUDiscoveryEnabled = TRUE ServiceName = ndiscm SettingID = {FFE93EAE-664A-41EA-9DDC-994E034E8A86} TcpipNetbiosOptions = 0 TcpMaxConnectRetransmissions = 6 TcpMaxDataRetransmissions = 6 WINSEnableLMHostsLookup = TRUE Network Clients Microsoft Windows Network Caption = Workstation Description = Creates and maintains client network connections to remote servers. If this service is stopped, these connections will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. Manufacturer = Microsoft Corporation Name = Microsoft Windows Network Status = OK NetWare or Compatible Network Caption = Client Service for NetWare Description = Provides access to file and print resources on NetWare networks. Manufacturer = Microsoft Corporation Name = NetWare or Compatible Network Status = OK Microsoft Terminal Services Description = RDPNP Manufacturer = Microsoft Corporation Name = Microsoft Terminal Services Status = Unknown Web Client Network Caption = WebClient Description = Enables Windows-based programs to create, access, and modify Internet-based files. If this service is stopped, these functions will not be available. If this service is disabled, any services that explicitly depend on it will fail to start. Manufacturer = Microsoft Corporation Name = Web Client Network Status = OK These are from the laptop Network Diagnostics Network Diagnostics scans your system to gather information about your hardware, software, and network connections. Tell me about Network Diagnostics Scan your system Set scanning options 99% Formatting Results Options Actions Ping Connect Show Verbose Save to Desktop Categories Mail Service News Service Internet Proxy Server Computer Information Operating System Windows Version Modems Network Clients Network Adapters Domain Name System (DNS) Dynamic Host Configuration Protocol (DHCP) Default Gateways Internet Protocol Address Windows Internet Naming Service (WINS) Show Saved Files Internet Service Default Outlook Express Mail POP3.blueyonder.co.uk / SMTP.blueyonder.co.uk FAILED InBoundMailPort = 110 InBoundMailServer = POP3.blueyonder.co.uk (PASSED) Pinging POP3.blueyonder.co.uk [195.188.53.61] with 32 bytes of data: Reply from 195.188.53.61: bytes=32 time=37ms TTL=37 Reply from 195.188.53.61: bytes=32 time=33ms TTL=33 Reply from 195.188.53.61: bytes=32 time=39ms TTL=39 Reply from 195.188.53.61: bytes=32 time=22ms TTL=22 Ping statistics for 195.188.53.61: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss) Approximate round trip times in milli-seconds: Minimum = 22ms, Maximum = 39ms, Average = 32ms InBoundMailType = POP3 Successfully connected to POP3.blueyonder.co.uk port 110 OutBoundMailPort = 25 OutBoundMailServer = SMTP.blueyonder.co.uk (FAILED) Pinging SMTP.blueyonder.co.uk [195.188.53.60] with 32 bytes of data: Reply from 195.188.53.60: bytes=32 time=24ms TTL=24 Request timed out. Reply from 195.188.53.60: bytes=32 time=72ms TTL=72 Request timed out. Ping statistics for 195.188.53.60: Packets: Sent = 4, Received = 2, Lost = 2 (50% loss) Approximate round trip times in milli-seconds: Minimum = 24ms, Maximum = 72ms, Average = 48ms OutBoundMailType = SMTP Successfully connected to SMTP.blueyonder.co.uk port 25 Default Outlook Express News news.blueyonder.co.uk PASSED NewsNNTPPort = 119 NewsServer = news.blueyonder.co.uk (PASSED) Pinging news.blueyonder.co.uk [194.117.143.38] with 32 bytes of data: Reply from 194.117.143.38: bytes=32 time=37ms TTL=37 Reply from 194.117.143.38: bytes=32 time=18ms TTL=18 Reply from 194.117.143.38: bytes=32 time=38ms TTL=38 Reply from 194.117.143.38: bytes=32 time=47ms TTL=47 Ping statistics for 194.117.143.38: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss) Approximate round trip times in milli-seconds: Minimum = 18ms, Maximum = 47ms, Average = 35ms Successfully connected to news.blueyonder.co.uk port 119 Internet Explorer Web Proxy Not Configured Computer Information Computer System MUMSNEWTOY AdminPasswordStatus = 3 AutomaticResetBootOption = TRUE AutomaticResetCapability = TRUE BootROMSupported = TRUE BootupState = Normal boot Caption = MUMSNEWTOY ChassisBootupState = 3 CreationClassName = Win32_ComputerSystem CurrentTimeZone = 0 DaylightInEffect = FALSE Description = AT/AT COMPATIBLE Domain = WINE DomainRole = 0 EnableDaylightSavingsTime = TRUE FrontPanelResetStatus = 3 InfraredSupported = FALSE KeyboardPasswordStatus = 3 Manufacturer = Hewlett-Packard Model = HP Compaq nx6325 (EY345EA#ABU) Name = MUMSNEWTOY NetworkServerModeEnabled = TRUE NumberOfProcessors = 1 OEMStringArray www.hp.com ABS 70/71 79 7A 7B 7C PartOfDomain = FALSE PauseAfterReset = -1 PowerOnPasswordStatus = 3 PowerState = 0 PowerSupplyState = 3 PrimaryOwnerName = ResetCapability = 1 ResetCount = -1 ResetLimit = -1 Roles LM_Workstation LM_Server Print NT Potential_Browser Master_Browser Status = OK SupportContactDescription Algeria technical support http://welcome.hp.com/country/emea_a...ontact_us.html Argentina Call Center Service Support 0-810-555-5000 Armenia technical support http://welcome.hp.com/country/ru/ru/contact_us.html Australia General Information 13 23 93 fax 02 9022 8305 technical support 13 10 47 Warranty Support/Post-Sales Information 13 10 47 Austria General Information 0800 242 242 technical support 0810 00 1000 HP Care Pack 0810 00 2000 Azerbaijan technical support +7 (095) 797-35 20 fax +7 (095) 797-35 21 Bahamas technical support 1-800-711-2884 Bahrain General Information and Technical Support +971 4 366 2020 toll-free 800 171 HP Care Pack +971 4 390 4785 Barbados SystemStartupDelay = 30 SystemStartupOptions = "Microsoft Windows XP Professional" /noexecute=optin /fastdetect /usepmtimer SystemStartupSetting = 0 SystemType = X86-based PC ThermalState = 3 TotalPhysicalMemory = 469086208 UserName = MUMSNEWTOY\Administrator WakeUpType = 6 Operating System Microsoft Windows XP Professional BootDevice = \Device\HarddiskVolume1 BuildNumber = 2600 BuildType = Multiprocessor Free Caption = Microsoft Windows XP Professional CodeSet = 1252 CountryCode = 44 CreationClassName = Win32_OperatingSystem CSCreationClassName = Win32_ComputerSystem CSDVersion = Service Pack 2 CSName = MUMSNEWTOY CurrentTimeZone = 0 DataExecutionPrevention_32BitApplications = TRUE DataExecutionPrevention_Available = TRUE DataExecutionPrevention_Drivers = TRUE DataExecutionPrevention_SupportPolicy = 2 Debug = FALSE Description = mums new toy Distributed = FALSE EncryptionLevel = 168 ForegroundApplicationBoost = 2 FreePhysicalMemory = 62228 FreeSpaceInPagingFiles = 550068 FreeVirtualMemory = 2052880 InstallDate = 06:05:33 08/12/2006 LargeSystemCache = 0 LastBootUpTime = 16:41:16 31/01/2007 LocalDateTime = 20:55:08 31/01/2007 Locale = 0809 Manufacturer = Microsoft Corporation MaxNumberOfProcesses = -1 MaxProcessMemorySize = 2097024 Name = Microsoft Windows XP Professional\|C:\WINDOWS\|\Device\Harddisk0\Partition1 NumberOfProcesses = 67 NumberOfUsers = 2 OSLanguage = 1033 OSType = 18 Primary = TRUE ProductType = 1 QuantumLength = 2 QuantumType = 1 RegisteredUser = SerialNumber = 76487-OEM-0011903-00101 ServicePackMajorVersion = 2 ServicePackMinorVersion = 0 SizeStoredInPagingFiles = 1079596 Status = OK SuiteMask = 272 SystemDevice = \Device\HarddiskVolume1 SystemDirectory = C:\WINDOWS\system32 SystemDrive = C: TotalVirtualMemorySize = 2097024 TotalVisibleMemorySize = 458092 Version = 5.1.2600 WindowsDirectory = C:\WINDOWS Version 5.1.2600 Version = 5.1.2600 BuildVersion = 2600.0000 Modems and Network Adapters Modems HDAUDIO Soft Data Fax Modem with SmartCP AttachedTo = COM4 BlindOff = X4 BlindOn = X3 Caption = HDAUDIO Soft Data Fax Modem with SmartCP CompressionOff = +DS=0; CompressionOn = +DS=3; ConfigManagerErrorCode = 0 ConfigManagerUserConfig = FALSE ConfigurationDialog = modemui.dll CreationClassName = Win32_PotsModem DCB 28 0 0 0 0 194 1 0 21 32 0 0 0 0 Default 60 0 0 0 0 0 0 0 0 0 Description = HDAUDIO Soft Data Fax Modem with SmartCP DeviceID = HDAUDIO\FUNC_02&VEN_14F1&DEV_2BFA&SUBSYS_103C30B0&REV_0900\4&1E3D897&0&0102 DeviceType = Internal Modem DriverDate = 00:00:00 07/11/2005 ErrorControlForced = +ES=3,2,4; ErrorControlOff = +ES=1,0,1; ErrorControlOn = +ES=3,0,2; FlowControlHard = +IFC=2,2; FlowControlOff = +IFC=0,0; FlowControlSoft = +IFC=1,1; InactivityScale = "0a000000" InactivityTimeout = 0 Index = 0 MaxBaudRateToSerialPort = 115200 Model = HDAUDIO Soft Data Fax Modem with SmartCP ModemInfPath = oem8.inf ModemInfSection = ModemX Name = HDAUDIO Soft Data Fax Modem with SmartCP PNPDeviceID = HDAUDIO\FUNC_02&VEN_14F1&DEV_2BFA&SUBSYS_103C30B0&REV_0900\4&1E3D897&0&0102 PortSubClass = "02" PowerManagementSupported = FALSE Prefix = AT Properties 192 1 0 0 255 0 0 0 0 0 0 0 5 0 0 0 ProviderName = CXT Pulse = P Reset = ATZ ResponsesKeyName = HDAUDIO Soft Data Fax Modem with SmartCP::CXT::CXT SpeakerModeDial = M1 SpeakerModeOff = M0 SpeakerModeOn = M2 SpeakerModeSetup = M3 SpeakerVolumeHigh = L3 SpeakerVolumeLow = L1 SpeakerVolumeMed = L2 Status = OK StatusInfo = 3 SystemCreationClassName = Win32_ComputerSystem SystemName = MUMSNEWTOY Terminator = Tone = T Network Adapters FAILED [00000010] Broadcom 802.11a/b/g WLAN (FAILED) Caption = [00000010] Broadcom 802.11a/b/g WLAN DatabasePath = %SystemRoot%\System32\drivers\etc DefaultIPGateway = 192.168.2.1(Same Subnet) (PASSED) Pinging 192.168.2.1 with 32 bytes of data: Reply from 192.168.2.1: bytes=32 time=1ms TTL=1 Reply from 192.168.2.1: bytes=32 time=1ms TTL=1 Reply from 192.168.2.1: bytes=32 time=1ms TTL=1 Reply from 192.168.2.1: bytes=32 time<1ms TTL=0 Ping statistics for 192.168.2.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss) Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 1ms, Average = 0ms Description = Broadcom 802.11a/b/g WLAN - Packet Scheduler Miniport DHCPEnabled = TRUE DHCPLeaseExpires = 03:14:07 19/01/2038 DHCPLeaseObtained = 16:40:53 31/01/2007 DHCPServer = 192.168.2.1 (PASSED) Pinging 192.168.2.1 with 32 bytes of data: Reply from 192.168.2.1: bytes=32 time=1ms TTL=1 Reply from 192.168.2.1: bytes=32 time=2ms TTL=2 Reply from 192.168.2.1: bytes=32 time=2ms TTL=2 Reply from 192.168.2.1: bytes=32 time=2ms TTL=2 Ping statistics for 192.168.2.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss) Approximate round trip times in milli-seconds: Minimum = 1ms, Maximum = 2ms, Average = 1ms DNSDomain = Belkin DNSEnabledForWINSResolution = FALSE DNSHostName = MumsNewToy DNSServerSearchOrder (FAILED) 192.168.2.1 (PASSED) Pinging 192.168.2.1 with 32 bytes of data: Reply from 192.168.2.1: bytes=32 time<1ms TTL=0 Reply from 192.168.2.1: bytes=32 time=1ms TTL=1 Reply from 192.168.2.1: bytes=32 time=1ms TTL=1 Reply from 192.168.2.1: bytes=32 time<1ms TTL=0 Ping statistics for 192.168.2.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss) Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 1ms, Average = 0ms 62.31.64.39 (FAILED) Pinging 62.31.64.39 with 32 bytes of data: Request timed out. Reply from 62.31.64.39: bytes=32 time=16ms TTL=16 Reply from 62.31.64.39: bytes=32 time=26ms TTL=26 Reply from 62.31.64.39: bytes=32 time=18ms TTL=18 Ping statistics for 62.31.64.39: Packets: Sent = 4, Received = 3, Lost = 1 (25% loss) Approximate round trip times in milli-seconds: Minimum = 16ms, Maximum = 26ms, Average = 20ms 62.31.112.39 (PASSED) Pinging 62.31.112.39 with 32 bytes of data: Reply from 62.31.112.39: bytes=32 time=18ms TTL=18 Reply from 62.31.112.39: bytes=32 time=14ms TTL=14 Reply from 62.31.112.39: bytes=32 time=33ms TTL=33 Reply from 62.31.112.39: bytes=32 time=23ms TTL=23 Ping statistics for 62.31.112.39: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss) Approximate round trip times in milli-seconds: Minimum = 14ms, Maximum = 33ms, Average = 22ms 62.31.144.39 (FAILED) Pinging 62.31.144.39 with 32 bytes of data: Request timed out. Reply from 62.31.144.39: bytes=32 time=39ms TTL=39 Reply from 62.31.144.39: bytes=32 time=34ms TTL=34 Reply from 62.31.144.39: bytes=32 time=51ms TTL=51 Ping statistics for 62.31.144.39: Packets: Sent = 4, Received = 3, Lost = 1 (25% loss) Approximate round trip times in milli-seconds: Minimum = 34ms, Maximum = 51ms, Average = 41ms DomainDNSRegistrationEnabled = FALSE FullDNSRegistrationEnabled = TRUE GatewayCostMetric = 25 Index = 10 IPAddress = 192.168.2.2 (FAILED) Pinging 192.168.2.2 with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 192.168.2.2: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss) IPConnectionMetric = 25 IPEnabled = TRUE IPFilterSecurityEnabled = FALSE IPSecPermitIPProtocols = 0 IPSecPermitTCPPorts = 0 IPSecPermitUDPPorts = 0 IPSubnet = 255.255.255.0 IPXAddress = 00000000:0014A5D97F5C IPXEnabled = TRUE IPXFrameType = 255 IPXVirtualNetNumber = 00000000 MACAddress = 00:14:A5:D9:7F:5C PMTUBHDetectEnabled = FALSE PMTUDiscoveryEnabled = TRUE ServiceName = BCM43XX SettingID = {4BBD5877-700C-494C-B00C-47EBBE3F8B23} TcpipNetbiosOptions = 1 TcpMaxConnectRetransmissions = 6 TcpMaxDataRetransmissions = 6 WINSEnableLMHostsLookup = TRUE [00000013] Motorola SURFboard SB5100 USB Cable Modem (FAILED) Caption = [00000013] Motorola SURFboard SB5100 USB Cable Modem DatabasePath = %SystemRoot%\System32\drivers\etc DefaultIPGateway = 192.168.2.1(Same Subnet) (PASSED) Pinging 192.168.2.1 with 32 bytes of data: Reply from 192.168.2.1: bytes=32 time=1ms TTL=1 Reply from 192.168.2.1: bytes=32 time<1ms TTL=0 Reply from 192.168.2.1: bytes=32 time<1ms TTL=0 Reply from 192.168.2.1: bytes=32 time<1ms TTL=0 Ping statistics for 192.168.2.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss) Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 1ms, Average = 0ms Description = Broadcom 802.11a/b/g WLAN - Packet Scheduler Miniport DHCPEnabled = TRUE DHCPLeaseExpires = 15:22:10 15/01/2007 DHCPLeaseObtained = 0047 15/01/2007 DHCPServer = 62.31.64.116 (PASSED) Pinging 62.31.64.116 with 32 bytes of data: Reply from 62.31.64.116: bytes=32 time=16ms TTL=16 Reply from 62.31.64.116: bytes=32 time=23ms TTL=23 Reply from 62.31.64.116: bytes=32 time=27ms TTL=27 Reply from 62.31.64.116: bytes=32 time=20ms TTL=20 Ping statistics for 62.31.64.116: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss) Approximate round trip times in milli-seconds: Minimum = 16ms, Maximum = 27ms, Average = 21ms DNSEnabledForWINSResolution = FALSE DNSHostName = MumsNewToy DNSServerSearchOrder (FAILED) 62.31.64.39 (PASSED) Pinging 62.31.64.39 with 32 bytes of data: Reply from 62.31.64.39: bytes=32 time=19ms TTL=19 Reply from 62.31.64.39: bytes=32 time=32ms TTL=32 Reply from 62.31.64.39: bytes=32 time=35ms TTL=35 Reply from 62.31.64.39: bytes=32 time=33ms TTL=33 Ping statistics for 62.31.64.39: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss) Approximate round trip times in milli-seconds: Minimum = 19ms, Maximum = 35ms, Average = 29ms 62.31.112.39 (FAILED) Pinging 62.31.112.39 with 32 bytes of data: Reply from 62.31.112.39: bytes=32 time=35ms TTL=35 Reply from 62.31.112.39: bytes=32 time=22ms TTL=22 Request timed out. Reply from 62.31.112.39: bytes=32 time=28ms TTL=28 Ping statistics for 62.31.112.39: Packets: Sent = 4, Received = 3, Lost = 1 (25% loss) Approximate round trip times in milli-seconds: Minimum = 22ms, Maximum = 35ms, Average = 28ms 62.31.144.39 (FAILED) Pinging 62.31.144.39 with 32 bytes of data: Request timed out. Reply from 62.31.144.39: bytes=32 time=22ms TTL=22 Reply from 62.31.144.39: bytes=32 time=25ms TTL=25 Reply from 62.31.144.39: bytes=32 time=25ms TTL=25 Ping statistics for 62.31.144.39: Packets: Sent = 4, Received = 3, Lost = 1 (25% loss) Approximate round trip times in milli-seconds: Minimum = 22ms, Maximum = 25ms, Average = 24ms DomainDNSRegistrationEnabled = FALSE FullDNSRegistrationEnabled = TRUE GatewayCostMetric = 25 Index = 13 IPAddress = 192.168.2.2 (FAILED) Pinging 192.168.2.2 with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 192.168.2.2: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss) IPConnectionMetric = 25 IPEnabled = TRUE IPFilterSecurityEnabled = FALSE IPSecPermitIPProtocols = 0 IPSecPermitTCPPorts = 0 IPSecPermitUDPPorts = 0 IPSubnet = 255.255.255.0 IPXAddress = 00000000:0014A5D97F5C IPXEnabled = FALSE MACAddress = 00:14:A5:D9:7F:5C PMTUBHDetectEnabled = FALSE PMTUDiscoveryEnabled = TRUE ServiceName = ndiscm SettingID = {FFE93EAE-664A-41EA-9DDC-994E034E8A86} TcpipNetbiosOptions = 0 TcpMaxConnectRetransmissions = 6 TcpMaxDataRetransmissions = 6 WINSEnableLMHostsLookup = TRUE Network Clients Microsoft Windows Network Caption = Workstation Description = Creates and maintains client network connections to remote servers. If this service is stopped, these connections will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. Manufacturer = Microsoft Corporation Name = Microsoft Windows Network Status = OK NetWare or Compatible Network Caption = Client Service for NetWare Description = Provides access to file and print resources on NetWare networks. Manufacturer = Microsoft Corporation Name = NetWare or Compatible Network Status = OK Microsoft Terminal Services Description = RDPNP Manufacturer = Microsoft Corporation Name = Microsoft Terminal Services Status = Unknown Web Client Network Caption = WebClient Description = Enables Windows-based programs to create, access, and modify Internet-based files. If this service is stopped, these functions will not be available. If this service is disabled, any services that explicitly depend on it will fail to start. Manufacturer = Microsoft Corporation Name = Web Client Network Status = OK

02-01-2007, 10:56 AM	#12 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 32,581 OS: XP-Pro, Vista, Linux Blog Entries: 1	Failure to ping is almost always a firewall issue, first step is to disable all firewalls until you get file sharing working. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

01-31-2007, 03:17 AM	#3 (permalink)
Justasimplesoul Registered User Join Date: Jan 2007 Posts: 12 OS: XP	Hi, thanks for your reply. As far as I can see, the desktop is connected to the cable modem, the desktop has another cable going into the router and the router has a cable going into the modem.

01-31-2007, 09:37 AM	#4 (permalink)
muggy Registered User Join Date: Sep 2006 Location: Bangalore, India Posts: 121 OS: XP, Vista	hi, as far as i know, most modems are capable of providing connectivity only on one of the ports(either USB or ethernet). disconnected the USB cable between desktop and modem and leave only the ethernet cable connected between the router and the desktop. that should allow both the laptop and desktop to communicate with the router. then follow the link in my previous post to set up a file/print sharing network

01-31-2007, 09:44 AM	#5 (permalink)
Justasimplesoul Registered User Join Date: Jan 2007 Posts: 12 OS: XP	Thanks Muggy, I will give that a try and let you know how I get on

01-31-2007, 11:14 AM	#6 (permalink)
Justasimplesoul Registered User Join Date: Jan 2007 Posts: 12 OS: XP	Hi again - I have checked the cables again and there are actually ony the two(others being the power supply), one from the modem to the router and the ethernet from the router to the desktop. Any other ideas that may help appreciated.

01-31-2007, 11:39 AM	#7 (permalink)
muggy Registered User Join Date: Sep 2006 Location: Bangalore, India Posts: 121 OS: XP, Vista	well the cabling seems to be alright. what router do you have? please post the name and model number. also check if the router is recognizing the desktop. you can tell by the LEDs on the router, if the desktop is connected to LAN/ethernet port 1 then the corresponding LED should be lit on the router. then provided the notebook is also connected to the same router wirelessly, you should be able to set up the network as per the link in my first post

01-31-2007, 12:36 PM	#8 (permalink)
Justasimplesoul Registered User Join Date: Jan 2007 Posts: 12 OS: XP	It is a Belkin wireless G+ router. Everything seems to be connected OK. I ran the Network diagnostic on the desktop and everything seems fine. but nothing shows up in My network Places or computers in the same workgrooup. I did the same diagnostic on the laptop - it failed in the netwok adapters section Broadcom 802.11a/b/g WLAN and Motorolla Surfboard SB5100 usb cable modem both failed with IP address 192.168.2.2 (laptops address). I pinged the laptop, gateway and desktop from the desktop - all OK but when I tried to ping from the laptop, it managed the gateway and 3 of 4 attempts for the desktop but timed out on the laptop itself - help, what have I done or not done as the case may be. Also followed the file sharing instructions and made sure the firewall permitted it.

01-31-2007, 01:05 PM	#9 (permalink)
muggy Registered User Join Date: Sep 2006 Location: Bangalore, India Posts: 121 OS: XP, Vista	are you using some third-party application to run the diagnostics or is it the windows diagnostics? please post the diagnostic log here if possible. also go to Start -> Run -> cmd -> Ok. type ipconfig/all and paste the info here

01-31-2007, 02:08 PM	#11 (permalink)
Justasimplesoul Registered User Join Date: Jan 2007 Posts: 12 OS: XP	Here is th ipconfig result Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\Administrator>ipconfig/all Windows IP Configuration Host Name . . . . . . . . . . . . : MumsNewToy Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : Belkin Ethernet adapter Wireless Network Connection: Connection-specific DNS Suffix . : Belkin Description . . . . . . . . . . . : Broadcom 802.11a/b/g WLAN Physical Address. . . . . . . . . : 00-14-A5-D9-7F-5C Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.2.2 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.2.1 DHCP Server . . . . . . . . . . . : 192.168.2.1 DNS Servers . . . . . . . . . . . : 192.168.2.1 62.31.64.39 62.31.112.39 62.31.144.39 Lease Obtained. . . . . . . . . . : 31 January 2007 16:40:53 Lease Expires . . . . . . . . . . : 19 January 2038 03:14:07 C:\Documents and Settings\Administrator>

02-02-2007, 01:31 PM	#13 (permalink)
Justasimplesoul Registered User Join Date: Jan 2007 Posts: 12 OS: XP	Hi, I have disabled the windows firewalls and the only thing running is AVG free. The router itself has a firewall setting which I can go online to their site and switch off. Would that make a difference? Thanks Shona