netgear dg834g ip problems

morganeurich105 · 01-04-2007, 06:27 PM

i recently got a netgear dg834g and i got it all hooked up. updated the firmware and set everything to be obtained automatically then called my internet provider and registered the mac address with the company and still couldn't pull up the ip which leaves me with no internet on that modem. if you have any knowledge on this topic please let me know. thanks

**johnwill** · 01-05-2007, 09:57 AM

My top suspect would be the ISP didn't registry the MAC or did so incorrectly.

morganeurich105 · 01-05-2007, 05:11 PM

the dns server registered fine but for some reason the ip wouldnt. the tech did most the work. im new to this stuff so im just tryin to learn. does that help any?

**8210GUY** · 01-05-2007, 05:58 PM

I don't have a solution as such, but I offer a couple of thoughts incase they help.
First the way you describe it is as though you were previously connecting via another modem or something ? if you were then the system may still be trying to connect via that modem instead of this one.
And secondly is there by chance a firewall blocking it ? about all i can think of ATM.

01-04-2007, 06:27 PM	#1 (permalink)
morganeurich105 Registered User Join Date: Jan 2007 Posts: 2 OS: xp home	netgear dg834g ip problems i recently got a netgear dg834g and i got it all hooked up. updated the firmware and set everything to be obtained automatically then called my internet provider and registered the mac address with the company and still couldn't pull up the ip which leaves me with no internet on that modem. if you have any knowledge on this topic please let me know. thanks

01-05-2007, 09:57 AM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,983 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	My top suspect would be the ISP didn't registry the MAC or did so incorrectly. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

01-05-2007, 05:11 PM	#3 (permalink)
morganeurich105 Registered User Join Date: Jan 2007 Posts: 2 OS: xp home	the dns server registered fine but for some reason the ip wouldnt. the tech did most the work. im new to this stuff so im just tryin to learn. does that help any?

01-05-2007, 05:58 PM	#4 (permalink)
8210GUY TSF Enthusiast Join Date: Aug 2006 Posts: 1,558 OS: xp Pro	I don't have a solution as such, but I offer a couple of thoughts incase they help. First the way you describe it is as though you were previously connecting via another modem or something ? if you were then the system may still be trying to connect via that modem instead of this one. And secondly is there by chance a firewall blocking it ? about all i can think of ATM.