can't connect to network

sloth88 · 01-03-2007, 08:06 PM

I am trying to connect my laptop to the network at the school where I work. If I plug in the network cable I can connect to the Internet. I just can't get on the network. I have set up over 100 desktop computers in this building and gotten them on the domain with no problem. We are running a Win2K server. The laptop I am trying to network is WinXPPro.
The error message I get when i try to join the domain is "domain controller for [company name] domain could not be found. Domain does not exist."
Obviously the domain does exist and work successfully for all of the other computers in the building.
I am working out of the admin account, using a valid IP address, gateway, subnet, etc. I just can't get around this error message. Because I also use this computer outside of the school network, I also have Norton's installed. Could this be interfering? We have etrust and websweeper at school instead.
This is an HP Pavilion dv5000 laptop, BTW.

Thanks!

Inactive · 01-04-2007, 04:17 AM

norton could be interferring with the network, right click on the shield on the task bar and disable the security and see if the laptop gain access to the domain.

**johnwill** · 01-04-2007, 11:13 AM

If that doesn't work, I'd totally uninstall Norton to see if that helps.

sloth88 · 01-10-2007, 09:52 PM

After lots of different attempts, I got it. I figured out I had to add the server to the list of trusted computers in the personal firewall section of Nortons. Our IT people had no idea about this one!?

**johnwill** · 01-11-2007, 01:05 PM

I'm stunned that they don't know about firewall trusted lists!

01-03-2007, 08:06 PM	#1 (permalink)
sloth88 Registered User Join Date: Jan 2006 Posts: 18 OS: win xp	can't connect to network I am trying to connect my laptop to the network at the school where I work. If I plug in the network cable I can connect to the Internet. I just can't get on the network. I have set up over 100 desktop computers in this building and gotten them on the domain with no problem. We are running a Win2K server. The laptop I am trying to network is WinXPPro. The error message I get when i try to join the domain is "domain controller for [company name] domain could not be found. Domain does not exist." Obviously the domain does exist and work successfully for all of the other computers in the building. I am working out of the admin account, using a valid IP address, gateway, subnet, etc. I just can't get around this error message. Because I also use this computer outside of the school network, I also have Norton's installed. Could this be interfering? We have etrust and websweeper at school instead. This is an HP Pavilion dv5000 laptop, BTW. Thanks! Last edited by sloth88; 01-03-2007 at 08:11 PM.

01-04-2007, 04:17 AM	#2 (permalink)
Inactive Registered User Join Date: Apr 2005 Posts: 1,704 OS: ~	norton could be interferring with the network, right click on the shield on the task bar and disable the security and see if the laptop gain access to the domain. __________________ "it takes two to lie, one to lie and one to listen" Homer

01-04-2007, 11:13 AM	#3 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,940 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	If that doesn't work, I'd totally uninstall Norton to see if that helps. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

01-10-2007, 09:52 PM	#4 (permalink)
sloth88 Registered User Join Date: Jan 2006 Posts: 18 OS: win xp	aha! After lots of different attempts, I got it. I figured out I had to add the server to the list of trusted computers in the personal firewall section of Nortons. Our IT people had no idea about this one!?

01-11-2007, 01:05 PM	#5 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,940 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	I'm stunned that they don't know about firewall trusted lists! __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience