can't establish remote access

[thaner9]

i created a static dns domain name from dyndns.com and have added the 3389 port number and ip address in my routers configuration on the host computer. i still can't pull it up on my home (client) computer. what i'm wondering is should the domain name i set up reference the routers ip address or the static ip of the host computer? i feel as if the client computer should be accessing the router and then when prompted to enter a user name and password, i would then be telling the router i want my computer as opposed to a co-workers. thus, the domain/host name should reference the router. what am i missing here???? i also tried setting up a remote web access connection and couldn't get that to work.

[thaner9]

should i be entering the hostname i created on the dyndns.com site into my routers config page someplace?

[johnwill]

Actually, once you port foward the port in the router, you shouldn't have anything to do with the router configuration to access the RDT. The DynDNS client needs to be running on any machine behind the router to keep the URL updated to the public dynamic IP address.

[thaner9]

thanks again, i have access after downloading the client updater from the domain's website. all in all i used this process to set up remote desktop...

1. set up a static ip address for my host computer
2. set up port number to route remote desktop to my host computer from the routers administrative pages PORT FORWARDING option
3. set up hostname from dynDNS.com
4. downloaded client updater from dynDNS.com

hope this helps anyone else out there...

[johnwill]

So we can assume this is now working?

[thaner9]

I had it working from Work (client) to Home (host), but I couldn't establish the opposite. I erased my account hostname for my Work computer and gave it a new name. I then dumped the DNS client from my Home computer and rebooted and reinstalled with the new correct information and now today at work I can't connect to my home.

I made a new post called TERMINOLOGY because I want to better understand the concept of remote access. Maybe a computer can't be a host and a client? Maybe I can't have two hostnames from a DNS domain site that reference computers on the "opposite" ends? I noticed I was able to connect to my home computer after removing a defunct/non-operational Norton AV. Maybe I need to remove Norton AV from my work?

I guess I just want to know how the idea of remote access works. You establish a hostname that references the host computer's router's (static) IP correct?

After you connect to the router, you connect to the computer on that routers server through PORT FORWARDING? This is why you set up a STATIC IP on the HOST computer and input that info?

I must seem like an idiot!!

[thaner9]

i don't get why you'd need a DNS updater if you're using static IP's?

if the IP isn't changing (and won't chage because it's set to "specify an IP address") why don't i just enter the IP of my work's router, from home, and then establish a connection to my computer with a username and password?

[thaner9]

using CANYOUSEEME.ORG i saw that my IP is visible, but my port for remote desktop caused an

ERROR: I COULD NOT SEE YOUR SERVICE ON "IP" ON PORT (3389)

REASON: CONNECTION TIMED OUT

not sure if this is anything...

[johnwill]

Your public IP address is the one that is dynamic, not the local area network address in your private LAN.

You have jumped all over the map with issues, you need to pick ONE issue and solve it before you move on to trying other things.

[thaner9]

I can't figure out why my IP address is visible from outside, but my Port isn't.

(canyouseeme.org)

I believe this is the only issue I need to solve.

Thanks.

[johnwill]

You have to port forward that port in your router. It would help to know the make/model of the router. I'd go to www.portforward.com and cruise through their port forwarding instrucitons.

[thaner9]

I used that site and have my port forwarded. It worked on my home computer, but it's not working on my work computer. (home router is D-Link, work is Linksys)

Using canyouseeme at home, my port is recognized. Using the same site at work, I get an error message.

I've read how to edit the registry and assign a different port, would you suggest giving that a try?

[johnwill]

Where is the machine you're trying to RDT to, at work? If you're on the same LAN, you can't use the URL from DynDNS, you need to use the computer name or IP address.

[thaner9]

I can not connect from home to work. I know I've set up the work computer correctly as far as port forwarding goes because I did the same thing for my home computer and I CAN connect to that from work.

They are on different LAN's.

Home has one computer on wireless connection to D-Link router

Work has 4 computer LAN through Linksys router and SOHOware hub.

[johnwill]

Port forwarding only operates on incoming connections. The fact that you can connect to the home computer from work does not say anything about the port forwarding settings on the work router, which seems to be the issue.