snail speed broadband!! Please Help!!

[Shay6969]

I recently upgraded to a faster internet package or so I thought I did. I was using 2.2Mb and now I am on 8Mb. I’ve tried testing the line using a few broadband tester and the fastest average speed that I’m achieving is 250KBPS. I’m using my laptop to log on which is in my bedroom upstairs. The main telephone line is downstairs and I have a broadband filter connected to that line, I also have a filter connected to the extension going into my bedroom. There are a few more extensions going into 2 other rooms. I would really like to know if the speed that I am getting is realistic or should I talk to my ISP. The funny thing is I’m sure my internet connection was faster before this upgrade to 8MB.

I know that even though it says 8MB I’m never going to get that speed but does 250KBPS sound a little too silly.

I would really be grateful for any advice from the experts or just anyone with similar experience.

[cjessee]

In order to do an accurate test of the connection you need to hook the testing computer directly to the dsl modem or cable modem. If you are still getting the slower speed reported, you should contact the ISP and they should come out and do their own tests.

[Shay6969]

The test that I tried was using a PC directly connected to the dsl modem.

The modem is connected at the end of an extension that is in my room which has a Micro Filter connected to it. The dsl modem is coming of that Micro Filter, I also have a phone coming of it as well.
The master telephone socket is downstairs, I have a Micro Filter connected to that as well, that also has a phone coming off of it and Sky Digibox

[johnwill]

You don't filter the DSL modem, just ALL the other phone equipment on the line. Truthfully, I recommend the following wiring configuration for DSL interior wiring.

Purchase a DSL splitter and install it at the telco service entrance. Run a direct line from the DSL port on the splitter directly to the DSL modem. Connect all of the other phone instruments to the telephone output of the DSL splitter.

This is as good as it gets for DSL installations, and will usually solve in-house wiring issues.

[Shay6969]

Originally Posted by johnwill

You don't filter the DSL modem, just ALL the other phone equipment on the line. .

Does that mean i only need a filter at the master socket and not the extention coming into my room which has the DSL modem and the phone coming off!

[johnwill]

You need to filter ALL telephone equipment EXCEPT the DSL modem. However, if you do the wiring I mentioned, the only filter is the splitter, and it's normally significantly more reliable.

[Shay6969]

Thanks for that advice, I’ll do as you described and Filter all telephone equipment apart from the DSL modem and see if there is a change in speed. As for the wiring you mentioned that sounds a better option. Is there any where I can get more info on that? Where to possibly buy a splitter, the actual fitting and wiring, is it difficult to put together? I would appreciate you advice on this and thank you for the advice you and others have already given me.

[johnwill]

The top one on this page is the one I normally order when I need to do a DSL install.

http://www.homephonewiring.com/materials.html

The wiring is clearly described in the simple instructions that come with the splitter, it's really simple. You want to use twisted pair wiring for the DSL connection, all the way to the modem. I simply use CAT5 cable and pick a twisted pair, since I have a lot of it around.

[Shay6969]

Thanks for that link and all the advice you have given i'm going to give it a go so wish me luck!

Thanks again.

[johnwill]

Good luck. If you get good wiring instealler and you know the modem is good, any connection problems can probably be laid at the ISP's feet at that point.