Thin Client becomes disabled

Valenti · 09-01-2006, 08:27 PM

After a transformer problem on the incoming power supply to my business, one of three thin clients could no longer access my offsite server. The other two appear to be working fine. My HP vendor confirmed that the unit no longer is capable of accessing networks (i.e. it is broke) but no details were provided to me... they are replacing as the unit since it is under warranty.

I have since connected two other HP thin clients to the same port and they also no longer work???? Is it possible that my 3com switch is shorting out the thin clients? I have no problem with any laptops / networked printers connected to the network or to the port in question.

Thanks in advance

**Bill_Castner** · 09-01-2006, 09:37 PM

Ports do go bad. More often than you might think. And an overvoltage situation at that location is believably the source of a bad port.

Find the connection end that leads to the wallplate at the problematic site, move the cable end at at the switch to a new port.

.

09-01-2006, 08:27 PM	#1 (permalink)
Valenti Registered User Join Date: Sep 2006 Posts: 1 OS: windows200 termincal server	Thin Client becomes disabled After a transformer problem on the incoming power supply to my business, one of three thin clients could no longer access my offsite server. The other two appear to be working fine. My HP vendor confirmed that the unit no longer is capable of accessing networks (i.e. it is broke) but no details were provided to me... they are replacing as the unit since it is under warranty. I have since connected two other HP thin clients to the same port and they also no longer work???? Is it possible that my 3com switch is shorting out the thin clients? I have no problem with any laptops / networked printers connected to the network or to the port in question. Thanks in advance

09-01-2006, 09:37 PM	#2 (permalink)
Bill_Castner Users Helping Users Join Date: Aug 2006 Location: Bethesda, MD Posts: 1,029 OS: XP SP2 Vista Win2k	Ports do go bad. More often than you might think. And an overvoltage situation at that location is believably the source of a bad port. Find the connection end that leads to the wallplate at the problematic site, move the cable end at at the switch to a new port. . __________________ MS-MVP Windows Networking VSOP AUMHA Forums MVM BroadbandReports / DSLR MVP Tek-Tips