I need a little help!

joshhanley · 08-30-2006, 06:33 PM

Hey all, im having problems with my network, but it could be my modem, so if this isnt in the right forum dont punish me.

Heres my story... I use a network to connect to the internet. Yesterday I unplugged the modem of the "main" computer, and took it into another room. A few hours later I put the modem back, and plugged everything in, but it seems my network will not work now. The modem is only a month or two old, and I use the ethernet port at the back of the modem to connect to the network, instead of using the back of the computer. Now when I put my cable in (all the cables are working) the modem just doesnt pick up the cable.

My router picks up the cable connecting my computer, but not from the "main" computer to the router. I have checked and rechecked the cables, and swapped everything around, but I have a feeling it might be the actual modem, not a networking problem.

Could somebody help me out?
Thanks
-Josh

**Bill_Castner** · 08-30-2006, 06:49 PM

You may have no response to your DHCP request: Details and Workaround: http://support.microsoft.com/default...b;en-us;167014

If no joy from the KB article, please do a Start, Run, CMD
ipconfig /all

and post the results back here to the Forum.

joshhanley · 08-30-2006, 07:02 PM

No luck the the KB article.

Heres the ipconfig /all:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Harris's>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : MAINCOMP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : vic.bigpond.net.au

Ethernet adapter Network Bridge (Network Bridge) 6:

Connection-specific DNS Suffix . : BigPond
Description . . . . . . . . . . . : MAC Bridge Miniport
Physical Address. . . . . . . . . : 46-45-53-54-77-77
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 10.0.0.4
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.0.0.138
DHCP Server . . . . . . . . . . . : 10.0.0.138
DNS Servers . . . . . . . . . . . : 10.0.0.138
Lease Obtained. . . . . . . . . . : Thursday, 31 August 2006 10:56:57 AM

Lease Expires . . . . . . . . . . : Tuesday, 19 January 2038 1:14:07 PM

C:\Documents and Settings\Harris's>

**johnwill** · 08-31-2006, 04:57 PM

You appear to be connected to a router, although it's an odd address. Can you ping 10.0.0.138? Is that the gateway you see on the working computer?

I see a "network bridge" there, so I'm curious exactly how this is configured. Please describe all the connections to the modem and the router.

**Bill_Castner** · 08-31-2006, 06:19 PM

It is the 32-year lease that bothers me.

Your ISP Big Pond, AU is a little odd in the way it does things. If you replace modem or router, make sure they are Big Pond capable as not all are.

I cannot tell from your information if you are using Big Pond cable, or Big Pond ADSL service. In any case the links to start with can be found at the bottom here:

http://bigpond.custhelp.com/cgi-bin/...isplay=content

.

08-30-2006, 06:33 PM	#1 (permalink)
joshhanley Registered User Join Date: Aug 2006 Posts: 2 OS: XP	I need a little help! Hey all, im having problems with my network, but it could be my modem, so if this isnt in the right forum dont punish me. Heres my story... I use a network to connect to the internet. Yesterday I unplugged the modem of the "main" computer, and took it into another room. A few hours later I put the modem back, and plugged everything in, but it seems my network will not work now. The modem is only a month or two old, and I use the ethernet port at the back of the modem to connect to the network, instead of using the back of the computer. Now when I put my cable in (all the cables are working) the modem just doesnt pick up the cable. My router picks up the cable connecting my computer, but not from the "main" computer to the router. I have checked and rechecked the cables, and swapped everything around, but I have a feeling it might be the actual modem, not a networking problem. Could somebody help me out? Thanks -Josh

08-30-2006, 06:49 PM	#2 (permalink)
Bill_Castner Users Helping Users Join Date: Aug 2006 Location: Bethesda, MD Posts: 1,029 OS: XP SP2 Vista Win2k	You may have no response to your DHCP request: Details and Workaround: http://support.microsoft.com/default...b;en-us;167014 If no joy from the KB article, please do a Start, Run, CMD ipconfig /all and post the results back here to the Forum. __________________ MS-MVP Windows Networking VSOP AUMHA Forums MVM BroadbandReports / DSLR MVP Tek-Tips

08-31-2006, 04:57 PM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,921 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	You appear to be connected to a router, although it's an odd address. Can you ping 10.0.0.138? Is that the gateway you see on the working computer? I see a "network bridge" there, so I'm curious exactly how this is configured. Please describe all the connections to the modem and the router. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

08-31-2006, 06:19 PM	#5 (permalink)
Bill_Castner Users Helping Users Join Date: Aug 2006 Location: Bethesda, MD Posts: 1,029 OS: XP SP2 Vista Win2k	It is the 32-year lease that bothers me. Your ISP Big Pond, AU is a little odd in the way it does things. If you replace modem or router, make sure they are Big Pond capable as not all are. I cannot tell from your information if you are using Big Pond cable, or Big Pond ADSL service. In any case the links to start with can be found at the bottom here: http://bigpond.custhelp.com/cgi-bin/...isplay=content . __________________ MS-MVP Windows Networking VSOP AUMHA Forums MVM BroadbandReports / DSLR MVP Tek-Tips

08-30-2006, 07:02 PM	#3 (permalink)
joshhanley Registered User Join Date: Aug 2006 Posts: 2 OS: XP	No luck the the KB article. Heres the ipconfig /all: Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\Harris's>ipconfig /all Windows IP Configuration Host Name . . . . . . . . . . . . : MAINCOMP Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : vic.bigpond.net.au Ethernet adapter Network Bridge (Network Bridge) 6: Connection-specific DNS Suffix . : BigPond Description . . . . . . . . . . . : MAC Bridge Miniport Physical Address. . . . . . . . . : 46-45-53-54-77-77 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 10.0.0.4 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 10.0.0.138 DHCP Server . . . . . . . . . . . : 10.0.0.138 DNS Servers . . . . . . . . . . . : 10.0.0.138 Lease Obtained. . . . . . . . . . : Thursday, 31 August 2006 10:56:57 AM Lease Expires . . . . . . . . . . : Tuesday, 19 January 2038 1:14:07 PM C:\Documents and Settings\Harris's>