Limited or no connectivity... PLEASE HELP

[vern_17]

Hi,

I just upgraded to a Netgear WGT624 wireless router.

After a major struggle I connected my laptop to the network (wirelessly), but cant connect 2 other laptops to it with exactly the same setting, or so it appears.

It detects the network, and even asks for the pass key while trying to connect. It then says "accuiring network address", and stays on that for a while. After that, it seems to be connected, but no network connectivity. It states "Limited or no connectivity".

Any Ideas Please??

[Bill_Castner]

Limited or no connectivity means that your laptop is configured for DHCP service of an IP, Gateway and DNS addresses; but that for whatever reason your client DHCP request has failed.

A right-click on your network icon in the notification tray, Status, Support, Details will show that XP has assigned APIA addresses; default addresses in the 169.x.x.x range.

. If you wireless adapter is from Intel, upgrade your drivers. There have been three releases in August 2006 alone fixing security and bugs.

If this is XP with Service Pack 2, repair your Winsock service stacks:

Start button, Run, CMD

netsh winsock reset

Wait for the instruction to restart your computer. Restart your computer.

Test.

If after the reboot your problem remains, run a network diagnostic and post the results back here:

Start, Run, netsh diag gui

.

[vern_17]

Internet Service
+ Default Outlook Express Mail pop.ntlworld.com / smtp.ntlworld.com FAILED
InBoundMailPort = 110
+ InBoundMailServer = pop.ntlworld.com (FAILED)
Ping request could not find host pop.ntlworld.com. Please check the name and try again.
InBoundMailType = POP3
Unable to connect to pop.ntlworld.com port 110
OutBoundMailPort = 25
+ OutBoundMailServer = smtp.ntlworld.com (FAILED)
Ping request could not find host smtp.ntlworld.com. Please check the name and try again.
OutBoundMailType = SMTP
Unable to connect to smtp.ntlworld.com port 25
Default Outlook Express News Not Configured
Internet Explorer Web Proxy Not Configured
Computer Information
+ Computer System VERNLAP
AdminPasswordStatus = 1
AutomaticResetBootOption = TRUE
AutomaticResetCapability = TRUE
BootOptionOnLimit = 3
BootOptionOnWatchDog = 3
BootROMSupported = TRUE
BootupState = Normal boot
Caption = VERNLAP
ChassisBootupState = 3
CreationClassName = Win32_ComputerSystem
CurrentTimeZone = 60
DaylightInEffect = TRUE
Description = AT/AT COMPATIBLE
Domain = MSHOME
DomainRole = 0
EnableDaylightSavingsTime = TRUE
FrontPanelResetStatus = 3
InfraredSupported = FALSE
KeyboardPasswordStatus = 3
Manufacturer = Hewlett-Packard
Model = Presario V2000 (EC055EA#ABU)
Name = VERNLAP
NetworkServerModeEnabled = TRUE
NumberOfProcessors = 1
OEMStringArray = $HP$
PartOfDomain = FALSE
PauseAfterReset = 3932100000
PowerOnPasswordStatus = 1
PowerState = 0
PowerSupplyState = 3
PrimaryOwnerName = Vern
ResetCapability = 1
ResetCount = -1
ResetLimit = -1
+ Roles
LM_Workstation
LM_Server
NT
Potential_Browser
Master_Browser
Status = OK
SystemStartupDelay = 3
SystemStartupOptions = "Microsoft Windows XP Professional (bootlogo)" /noexecute=optin /fastdetect /KERNEL=kernel1.exe /NOGUIBOOT /BOOTLOGO
SystemStartupSetting = 0
SystemType = X86-based PC
ThermalState = 3
TotalPhysicalMemory = 1038532608
UserName = VERNLAP\Werner
WakeUpType = 6
+ Operating System Microsoft Windows XP Professional
BootDevice = \Device\HarddiskVolume1
BuildNumber = 2600
BuildType = Uniprocessor Free
Caption = Microsoft Windows XP Professional
CodeSet = 1252
CountryCode = 1
CreationClassName = Win32_OperatingSystem
CSCreationClassName = Win32_ComputerSystem
CSDVersion = Service Pack 2
CSName = VERNLAP
CurrentTimeZone = 60
DataExecutionPrevention_32BitApplications = FALSE
DataExecutionPrevention_Available = FALSE
DataExecutionPrevention_Drivers = FALSE
DataExecutionPrevention_SupportPolicy = 2
Debug = FALSE
Distributed = FALSE
EncryptionLevel = 168
ForegroundApplicationBoost = 2
FreePhysicalMemory = 608248
FreeSpaceInPagingFiles = 2132544
FreeVirtualMemory = 2053020
InstallDate = 17:23:25 30/04/2006
LargeSystemCache = 0
LastBootUpTime = 15:22:08 30/08/2006
LocalDateTime = 15:26:54 30/08/2006
Locale = 0409
Manufacturer = Microsoft Corporation
MaxNumberOfProcesses = -1
MaxProcessMemorySize = 2097024
Name = Microsoft Windows XP Professional|C:\WINDOWS|\Device\Harddisk0\Partition1
NumberOfProcesses = 47
NumberOfUsers = 2
OSLanguage = 1033
OSType = 18
Primary = TRUE
ProductType = 1
QuantumLength = 0
QuantumType = 0
RegisteredUser = Vern
SerialNumber = 55274-640-1458343-23843
ServicePackMajorVersion = 2
ServicePackMinorVersion = 0
SizeStoredInPagingFiles = 2446212
Status = OK
SuiteMask = 272
SystemDevice = \Device\HarddiskVolume1
SystemDirectory = C:\WINDOWS\system32
SystemDrive = C:
TotalVirtualMemorySize = 2097024
TotalVisibleMemorySize = 1014192
Version = 5.1.2600
WindowsDirectory = C:\WINDOWS
+ Version 5.1.2600
Version = 5.1.2600
BuildVersion = 2600.0000
Modems and Network Adapters
+ Modems SoftV90 Data Fax Modem with SmartCP
AttachedTo = COM3
BlindOff = X4
BlindOn = X3
Caption = SoftV90 Data Fax Modem with SmartCP
CompressionOff = +DS=0;
CompressionOn = +DS=3;
ConfigManagerErrorCode = 0
ConfigManagerUserConfig = FALSE
ConfigurationDialog = modemui.dll
CountrySelected = United Kingdom
CreationClassName = Win32_PotsModem
+ DCB
28
0
0
0
0
194
1
0
21
32
0
0
0
0
+ Default
60
0
0
0
0
0
0
0
0
0
Description = SoftV90 Data Fax Modem with SmartCP
DeviceID = PCI\VEN_8086&DEV_24C6&SUBSYS_3080103C&REV_03\3&61AAA01&0&FE
DeviceType = Internal Modem
DriverDate = 01:00:00 03/01/2005
ErrorControlForced = +ES=3,2,4;
ErrorControlOff = +ES=1,0,1;
ErrorControlOn = +ES=3,0,2;
FlowControlHard = +IFC=2,2;
FlowControlOff = +IFC=0,0;
FlowControlSoft = +IFC=1,1;
Index = 0
MaxBaudRateToSerialPort = 115200
Model = SoftV90 Data Fax Modem with SmartCP
ModemInfPath = oem1.inf
ModemInfSection = ModemX
Name = SoftV90 Data Fax Modem with SmartCP
PNPDeviceID = PCI\VEN_8086&DEV_24C6&SUBSYS_3080103C&REV_03\3&61AAA01&0&FE
PortSubClass = "02"
PowerManagementSupported = FALSE
Prefix = AT
+ Properties
192
1
0
0
255
0
0
0
0
0
0
0
5
0
0
0
ProviderName = CXT
Pulse = P
Reset = ATZ
ResponsesKeyName = SoftV90 Data Fax Modem with SmartCP::CXT::CXT
SpeakerModeDial = M1
SpeakerModeOff = M0
SpeakerModeOn = M2
SpeakerModeSetup = M3
SpeakerVolumeHigh = L3
SpeakerVolumeLow = L1
SpeakerVolumeMed = L2
Status = OK
StatusInfo = 3
SystemCreationClassName = Win32_ComputerSystem
SystemName = VERNLAP
Terminator =
Tone = T
- Network Adapters [00000011] Intel(R) PRO/Wireless 2200BG Network Connection PASSED
Caption = [00000011] Intel(R) PRO/Wireless 2200BG Network Connection
DatabasePath = %SystemRoot%\System32\drivers\etc
Description = Intel(R) PRO/Wireless 2200BG Network Connection - Packet Scheduler Miniport
DHCPEnabled = TRUE
DHCPLeaseExpires = 04:14:07 19/01/2038
DHCPLeaseObtained = 15:25:57 30/08/2006
DHCPServer = 255.255.255.255(Invalid IP Address)
DNSEnabledForWINSResolution = FALSE
DNSHostName = VERNLAP
DomainDNSRegistrationEnabled = FALSE
FullDNSRegistrationEnabled = TRUE
Index = 11
+ IPAddress = 169.254.104.170 (PASSED)
Pinging 169.254.104.170 with 32 bytes of data:
Reply from 169.254.104.170: bytes=32 time<1ms TTL=0
Reply from 169.254.104.170: bytes=32 time<1ms TTL=0
Reply from 169.254.104.170: bytes=32 time<1ms TTL=0
Reply from 169.254.104.170: bytes=32 time<1ms TTL=0
Ping statistics for 169.254.104.170:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
IPConnectionMetric = 25
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPSubnet = 255.255.0.0
IPXEnabled = FALSE
MACAddress = 00:12:F0:A4:56:E4
ServiceName = w29n51
SettingID = {86AD3778-2107-45DC-9AFC-43454F5720C0}
TcpipNetbiosOptions = 0
WINSEnableLMHostsLookup = TRUE
- Network Clients
+ Microsoft Terminal Services
Description = RDPNP
Manufacturer = Microsoft Corporation
Name = Microsoft Terminal Services
Status = Unknown
+ Microsoft Windows Network
Caption = Workstation
Description = Creates and maintains client network connections to remote servers. If this service is stopped, these connections will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
Manufacturer = Microsoft Corporation
Name = Microsoft Windows Network
Status = OK
+ Web Client Network
Caption = WebClient
Description = Enables Windows-based programs to create, access, and modify Internet-based files. If this service is stopped, these functions will not be available. If this service is disabled, any services that explicitly depend on it will fail to start.
Manufacturer = Microsoft Corporation
Name = Web Client Network
Status = OK

[vern_17]

all gibberish to me... hope this makes sense...

Still have the problem.

My internet and network works through the rj45 cable

so frustrating

[Bill_Castner]

You are not receiving DHCP services from the router. Your diagnostic output shows:

Description = Intel(R) PRO/Wireless 2200BG Network Connection - Packet Scheduler Miniport
DHCPEnabled = TRUE
DHCPLeaseExpires = 04:14:07 19/01/2038
DHCPLeaseObtained = 15:25:57 30/08/2006
DHCPServer = 255.255.255.255(Invalid IP Address)
DNSEnabledForWINSResolution = FALSE
DNSHostName = VERNLAP
DomainDNSRegistrationEnabled = FALSE
FullDNSRegistrationEnabled = TRUE
Index = 11
+ IPAddress = 169.254.104.170 (PASSED)

This is exactly what the results should look like if DHCP services failed for you.

If this is XP Service Pack 2:

Start button, Run, CMD
netsh winsock reset

Wait for the prompt to restart your computer. Restart your computer.

Your network adapter:
- Network Adapters [00000011] Intel(R) PRO/Wireless 2200BG Network Connection PASSED
Caption = [00000011] Intel(R) PRO/Wireless 2200BG Network Connection

has had several important driver updates in the last two months. Update your driver at the Intel site.

.

[vern_17]

cool... got it working... but now I am loosing the connection periodically. on all 3 pc's. i have to do a "repair" on the status screen before it works again.

any ideas... sorry to be a pain.

[Bill_Castner]

First, make sure any security setting is identical between router and client; SSID, WEP, WPA, MAC address filtering, whatever. Must be right.

Second, if offered on the client software the opportunity to enable 892.1x authentication, do not checkmark this option.

Third, you need to set your Intel adapter to CAM mode; see: http://www.intel.com/support/wireles.../cs-006205.htm

.

[vern_17]

Hi,

As per the last post in the effort to help me, I have checked every setting, and all is the same. last night as I left the wireless connection running, it worked a-ok. When I returned from work, it was disconnected, I could not release or renew the IP, and could not get it connected at all. Had to re-set up everything from scratch, at least it works now when I do it.
Still drops connection on all 3 pc's. Could it be a setting on the router?

Must be getting sick of me now...
Much appreciated.

Bill... youre the man!

[Bill_Castner]

If you cannot release or renew the IP, clearly it is dropping its connection to the router and its DHCP server.

It is important you update your Intel adapter driver software. DId you do that yet?

[vern_17]

Yes its the most recent version.

[Bill_Castner]

This adapter: Description = Intel(R) PRO/Wireless 2200BG

Has had a history of high warranty replacements. Using the logs from this thread, talk to Tech support at the computer manufacturer's about replacing the card.

[vern_17]

Thanks for all your help...

Dont know what hapened. I updated the router with the beta drivers and couldnt get it working still... but left it till the morning. And as by magic... all of a sudden all 3 pc's are working, all the time everytime.

Cant explain it... pc's ay?