NIC error code 10

ssspring · 05-24-2006, 05:11 AM

I m using dell laptop 600m.

My onboard network card (Broadcom) is showing a "!" with error code 10.

What I did:
1) I reinstalled the driver several times and check through any hidden divices that present.
2) I re-installed the windows xp home (by upgrading). Scan disk countless with chkdsk command and several other utilities. I ran the net diagnostic, of course it also failed.
3) Scanned for virus. It scanned a virus so call svchost.exe and guess it has been deleted.

The odd thing is that the NIC is loded fine with no problem in device manager and the little window present on the taskbar, but it has no respond (no light) when I plug in the cable. Then, when I restart the comp and the code 10 came back.

It has respond by pinging 127.0.0.1 but not any other. The TTL reply is just = 64 instead od 128 last time?

Pls help, I m completely lost on this.

Thanks,

ssspring · 05-30-2006, 05:24 AM

After working around, the network windows finally appear consistently , but when I plug in the known working cable, it has no light and remain disconnect?

Any idea of this? Is it hardware failure or setting problem? I can ping 127.0.0.1 with TTL reply = 128 (0% loss)...

pls advise....thanks!

**johnwill** · 05-30-2006, 08:15 AM

It sounds like a bad NIC, that's where I'd start.

ssspring · 06-01-2006, 04:31 AM

Hi Johnwill,

Just before I losing the hope that it really "spoil", here is what I found,

1) ipconfig /all command:

Windows IP Configuration
Host name: ssspring
Primary DNS suffix:
Mode type: Hybrid
IP Routing Enabled: No
Wins proxy enabled: No

Ethernet adapter local area network 3
Media state: Media disconnected
Description: Broadcom 570x Gigabit Intergrated Controller
Physical address: 00-0F-1F-BC-D3-F1

Tunnel adapter Teredo Tunneling Pseudo-Interface (<---previously none??)
Connection-specific DNS suffix:
Description: Teredo Tunneling Pseudo-Interface
Physical address: FF-FF-FF-FF-FF-FF-FF-FF
Dhcp Enabled: No
IP address: fe80::5545:5245:444f%5
Default gateway:
Netbios over Tcpip: Disabled

2) Broadcom Diagnostic Control Suite

Device detected w/out problem and all the below tests past:

Control registers
Mill registers
E E Prom
Internal memory
On chip CPU
Interuppt
Loopback - MAC
Loopback - PHY
Test LED

3) Ping IP which I set manually (10.1.1.5) not successful.

4) Why there are two network icons in my control panel??

Please help, totally confused

05-24-2006, 05:11 AM	#1 (permalink)
ssspring Registered User Join Date: May 2006 Posts: 21 OS: XP	NIC error code 10 I m using dell laptop 600m. My onboard network card (Broadcom) is showing a "!" with error code 10. What I did: 1) I reinstalled the driver several times and check through any hidden divices that present. 2) I re-installed the windows xp home (by upgrading). Scan disk countless with chkdsk command and several other utilities. I ran the net diagnostic, of course it also failed. 3) Scanned for virus. It scanned a virus so call svchost.exe and guess it has been deleted. The odd thing is that the NIC is loded fine with no problem in device manager and the little window present on the taskbar, but it has no respond (no light) when I plug in the cable. Then, when I restart the comp and the code 10 came back. It has respond by pinging 127.0.0.1 but not any other. The TTL reply is just = 64 instead od 128 last time? Pls help, I m completely lost on this. Thanks,

05-30-2006, 08:15 AM	#3 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,940 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	It sounds like a bad NIC, that's where I'd start. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

05-30-2006, 05:24 AM	#2 (permalink)
ssspring Registered User Join Date: May 2006 Posts: 21 OS: XP	After working around, the network windows finally appear consistently , but when I plug in the known working cable, it has no light and remain disconnect? Any idea of this? Is it hardware failure or setting problem? I can ping 127.0.0.1 with TTL reply = 128 (0% loss)... pls advise....thanks!

06-01-2006, 04:31 AM	#4 (permalink)
ssspring Registered User Join Date: May 2006 Posts: 21 OS: XP	Hi Johnwill, Just before I losing the hope that it really "spoil", here is what I found, 1) ipconfig /all command: Windows IP Configuration Host name: ssspring Primary DNS suffix: Mode type: Hybrid IP Routing Enabled: No Wins proxy enabled: No Ethernet adapter local area network 3 Media state: Media disconnected Description: Broadcom 570x Gigabit Intergrated Controller Physical address: 00-0F-1F-BC-D3-F1 Tunnel adapter Teredo Tunneling Pseudo-Interface (<---previously none??) Connection-specific DNS suffix: Description: Teredo Tunneling Pseudo-Interface Physical address: FF-FF-FF-FF-FF-FF-FF-FF Dhcp Enabled: No IP address: fe80::5545:5245:444f%5 Default gateway: Netbios over Tcpip: Disabled 2) Broadcom Diagnostic Control Suite Device detected w/out problem and all the below tests past: Control registers Mill registers E E Prom Internal memory On chip CPU Interuppt Loopback - MAC Loopback - PHY Test LED 3) Ping IP which I set manually (10.1.1.5) not successful. 4) Why there are two network icons in my control panel?? Please help, totally confused