Westell Modem, Netgear Router, BellSouth DSL ?

deemer · 04-21-2006, 09:52 AM

I also have the above and all runs smooth for a few minutes
until everything freezes on the cp with the pci card. Netgear
support said to place the pci card in another slot, so I did that
by moving it to where my ethernet card was and it still freezes.
I have to hit the (On/Off) reset button to turn it off each time.

I have a HP Pavillion and support said that it had good capability
for it. It is picking up good strength and all that? Could it maybe be
a faulty pci card? It is 2 days old along with my router. It is a Netgear
pci card also.

Thanks!

DP

johnwill · 04-21-2006, 11:27 AM

Uninstall the drivers for the wireless NIC, and uninstall the card. Connect the computer with a cable, and see if you exhibit the same symptoms. If not, we're down to the card or the drivers, and I'd get a replacement. If you still have the problem, it's time to look further.

casinochik · 04-23-2006, 07:33 AM

If it comes down to HP tech support and you are fairly sure that the computer is the problem, don't let up on them. They love to blame everyone else if there's a problem with one of their computers. I had to fight with them for three months until I finally reported them to Florida Consumer affairs - then they admitted the problem was the their computer and fixed it!

04-21-2006, 09:52 AM	#1 (permalink)
deemer Registered User Join Date: Apr 2006 Posts: 2 OS: XP	Westell Modem, Netgear Router, BellSouth DSL ? I also have the above and all runs smooth for a few minutes until everything freezes on the cp with the pci card. Netgear support said to place the pci card in another slot, so I did that by moving it to where my ethernet card was and it still freezes. I have to hit the (On/Off) reset button to turn it off each time. I have a HP Pavillion and support said that it had good capability for it. It is picking up good strength and all that? Could it maybe be a faulty pci card? It is 2 days old along with my router. It is a Netgear pci card also. Thanks! DP

04-21-2006, 11:27 AM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 30,110 OS: XP-Pro, Vista, Linux Blog Entries: 1	Uninstall the drivers for the wireless NIC, and uninstall the card. Connect the computer with a cable, and see if you exhibit the same symptoms. If not, we're down to the card or the drivers, and I'd get a replacement. If you still have the problem, it's time to look further. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

04-23-2006, 07:33 AM	#3 (permalink)
casinochik Registered User Join Date: Jan 2006 Posts: 11 OS: Windows XP Home	If it comes down to HP tech support and you are fairly sure that the computer is the problem, don't let up on them. They love to blame everyone else if there's a problem with one of their computers. I had to fight with them for three months until I finally reported them to Florida Consumer affairs - then they admitted the problem was the their computer and fixed it! Last edited by casinochik : 04-23-2006 at 07:39 AM.