no dialup

cubbieduke · 04-08-2006, 01:52 PM

i guess i could have posted in dial up, but it seems as though my modem is functioning. i have gone through troubleshooting and modem properties; my modem seems to be connected but i still do not have a dialtone. i have checked my system for viruses, spyware... i just don't know what the problem is. my phoneline is fine as i am now on my laptop with you.. i have no problems with my old cricketty laptop. can someone please help me? if my modem is dead, why are there no error messages when going through troubleshooting. only when i try to connect does the no dialtone error come up.. thanks to all!!
cubbieduke

**Terrister** · 04-08-2006, 08:48 PM

I have seen modems die like this before. As far as the computer can tell, all is well, but never gets a dial tone to dial out.
In cases like this, I replace the modem. I have never put in a new modem and not have it fix this problem.

TheKolkster · 04-10-2006, 06:41 PM

Quote:

Originally Posted by cubbieduke

i guess i could have posted in dial up, but it seems as though my modem is functioning. i have gone through troubleshooting and modem properties; my modem seems to be connected but i still do not have a dialtone. i have checked my system for viruses, spyware... i just don't know what the problem is. my phoneline is fine as i am now on my laptop with you.. i have no problems with my old cricketty laptop. can someone please help me? if my modem is dead, why are there no error messages when going through troubleshooting. only when i try to connect does the no dialtone error come up.. thanks to all!!
cubbieduke

This can also happen if you have the wrong drivers installed for your modem, Or if you have a generic driver installed.

gtjr_ph · 04-11-2006, 05:59 AM

there is a driver that you have forgotten to install the one that produce the dial tone,dial tone can be heard to your external speaker or internal speaker

cubbieduke · 04-12-2006, 12:43 PM

thanks terrister,
i took my cpu to qeek squad at best buys, i needed a new modem. it was just as you replied. now all is well... thanks again

**Terrister** · 04-13-2006, 10:31 AM

No problem.
We get a lot of thunder storms here in Georgia and lots of modems get knocked out by lightning.
It is a good idea to get a telephone line surge protector for your modem line. They are cheap and may save you from having to replace your modem again.

cubbieduke · 04-13-2006, 11:49 AM

Really!
I will certainly do just that!!!
Thanks again

04-08-2006, 01:52 PM	#1 (permalink)
cubbieduke Registered User Join Date: Apr 2006 Posts: 48 OS: Win 98	no dialup i guess i could have posted in dial up, but it seems as though my modem is functioning. i have gone through troubleshooting and modem properties; my modem seems to be connected but i still do not have a dialtone. i have checked my system for viruses, spyware... i just don't know what the problem is. my phoneline is fine as i am now on my laptop with you.. i have no problems with my old cricketty laptop. can someone please help me? if my modem is dead, why are there no error messages when going through troubleshooting. only when i try to connect does the no dialtone error come up.. thanks to all!! cubbieduke

04-08-2006, 08:48 PM	#2 (permalink)
Terrister Moderator Hardware Forum Join Date: Apr 2005 Location: West Georgia, USA Posts: 7,098 OS: Xp	I have seen modems die like this before. As far as the computer can tell, all is well, but never gets a dial tone to dial out. In cases like this, I replace the modem. I have never put in a new modem and not have it fix this problem. __________________

04-12-2006, 12:43 PM	#5 (permalink)
cubbieduke Registered User Join Date: Apr 2006 Posts: 48 OS: Win 98	Re: no dialup thanks terrister, i took my cpu to qeek squad at best buys, i needed a new modem. it was just as you replied. now all is well... thanks again

04-13-2006, 10:31 AM	#6 (permalink)
Terrister Moderator Hardware Forum Join Date: Apr 2005 Location: West Georgia, USA Posts: 7,098 OS: Xp	No problem. We get a lot of thunder storms here in Georgia and lots of modems get knocked out by lightning. It is a good idea to get a telephone line surge protector for your modem line. They are cheap and may save you from having to replace your modem again. __________________

04-11-2006, 05:59 AM	#4 (permalink)
gtjr_ph Registered User Join Date: Dec 2005 Posts: 148 OS: winxp	there is a driver that you have forgotten to install the one that produce the dial tone,dial tone can be heard to your external speaker or internal speaker

04-13-2006, 11:49 AM	#7 (permalink)
cubbieduke Registered User Join Date: Apr 2006 Posts: 48 OS: Win 98	Really! I will certainly do just that!!! Thanks again