Error msg. says PRISM Profiles Server Module has encountered a problem

voonlw · 01-10-2006, 02:15 AM

I have been using a wireless modem and recently got hijacked. The error message is as above. I now have to switch to cable modem which appears to be working. As soon as I hook up my wireless card, the entire computer hangs.

I have run Spybot and Microsoft anti-spyware but nothing was detected.

Please advise. Thanks.

sUBs · 01-10-2006, 12:42 PM

Your problem does not appear to be malware related.

I'm moving this thread to the Network section where it can better addressed by the proper personel.

johnwill · 01-10-2006, 12:53 PM

I'd start by uninstalling the wireless card's drivers and reinstall them.

voonlw · 01-11-2006, 12:53 AM

I've tried reinstalling the wireless with no avail. The same error message pops up and the system tends to hang. I'm worried that it may be spyware or that security has been breached.
Is there anything else I can do?

sUBs · 01-11-2006, 01:08 AM

Spyware love being able to connect to the internet to serve you advertisements.

It's not in their interest to block your internet access. :)

Tim Conway · 09-11-2007, 04:05 PM

I get the same error message - but only when I log into my Guest account - other accounts on the same computer are OK.

Futuo · 06-19-2008, 02:00 PM

Was this ever resolved? I'm having the same problem. My computer is freezing, sometimes every five minutes, sometimes every five hours. Every time i reboot i get the error message: PRISM Profiles Server Module has encountered a problem and needs to close. We are sorry for the inconvenience, etc...
Any suggestions?

johnwill · 06-21-2008, 05:38 PM

It's part of the wireless card's drivers, so I'd try upgrading the drivers first.

01-10-2006, 02:15 AM	#1 (permalink)
voonlw Registered User Join Date: May 2005 Posts: 6 OS: WinXP	Error msg. says PRISM Profiles Server Module has encountered a problem I have been using a wireless modem and recently got hijacked. The error message is as above. I now have to switch to cable modem which appears to be working. As soon as I hook up my wireless card, the entire computer hangs. I have run Spybot and Microsoft anti-spyware but nothing was detected. Please advise. Thanks.

01-10-2006, 12:53 PM	#3 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 31,468 OS: XP-Pro, Vista, Linux Blog Entries: 1	I'd start by uninstalling the wireless card's drivers and reinstall them. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

09-11-2007, 04:05 PM	#6 (permalink)
Tim Conway Registered User Join Date: Sep 2007 Location: Southern England Posts: 3 OS: XP Media Centre V5.2 SP2	Re: Error msg. says PRISM Profiles Server Module has encountered a problem I get the same error message - but only when I log into my Guest account - other accounts on the same computer are OK. __________________ Cheers, Tim

06-19-2008, 02:00 PM	#7 (permalink)
Futuo Registered User Join Date: Jun 2008 Posts: 1 OS: xp sp2	Re: Error msg. says PRISM Profiles Server Module has encountered a problem Was this ever resolved? I'm having the same problem. My computer is freezing, sometimes every five minutes, sometimes every five hours. Every time i reboot i get the error message: PRISM Profiles Server Module has encountered a problem and needs to close. We are sorry for the inconvenience, etc... Any suggestions?

06-21-2008, 05:38 PM	#8 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 31,468 OS: XP-Pro, Vista, Linux Blog Entries: 1	Re: Error msg. says PRISM Profiles Server Module has encountered a problem It's part of the wireless card's drivers, so I'd try upgrading the drivers first. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

01-10-2006, 12:42 PM	#2 (permalink)
sUBs Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy Join Date: May 2005 Posts: 20,381 OS: XP	Your problem does not appear to be malware related. I'm moving this thread to the Network section where it can better addressed by the proper personel.

01-11-2006, 12:53 AM	#4 (permalink)
voonlw Registered User Join Date: May 2005 Posts: 6 OS: WinXP	I've tried reinstalling the wireless with no avail. The same error message pops up and the system tends to hang. I'm worried that it may be spyware or that security has been breached. Is there anything else I can do?

01-11-2006, 01:08 AM	#5 (permalink)
sUBs Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy Join Date: May 2005 Posts: 20,381 OS: XP	Spyware love being able to connect to the internet to serve you advertisements. It's not in their interest to block your internet access. :)