Problem: RR not connect with AOL software loaded

phuket666 · 12-23-2005, 09:38 AM

I am trying to help out an elderly individual whose ISP is AOL by dial-up.

I have broadband RoadRunner and wanted to update their pc but everytime I try to connect with a ARRIS modem by ethernet connection, I end up with a "Limited or No connectivity" message.

Any ideas on how to fix this? Been googling and haven't been able to nail down a solution other than it's an AOL thing, which doesn't help much.

My pc is running XP Pro, pc I'm having trouble with is XP Home.

Thanx for any ideas you could send my way.

johnwill · 12-23-2005, 01:20 PM

Did you set "Never dial a connection" in the Internet Properties in Control Panel?

phuket666 · 12-23-2005, 05:31 PM

Thanx for your response!

Went and checked and I had already set it to "Never dial a connection." It was set to the dial-up modem originally.

Appreciate the tip, any other ideas, I feel like I'm missing something. I should be able to just plug in the cable modem cable and be set!?

**leroys1000** · 12-23-2005, 06:01 PM

Try going to start/accessories/comunications and run the network
setup wizard.

12-23-2005, 09:38 AM	#1 (permalink)
phuket666 Registered User Join Date: Dec 2005 Posts: 2 OS: XP	Problem: RR not connect with AOL software loaded I am trying to help out an elderly individual whose ISP is AOL by dial-up. I have broadband RoadRunner and wanted to update their pc but everytime I try to connect with a ARRIS modem by ethernet connection, I end up with a "Limited or No connectivity" message. Any ideas on how to fix this? Been googling and haven't been able to nail down a solution other than it's an AOL thing, which doesn't help much. My pc is running XP Pro, pc I'm having trouble with is XP Home. Thanx for any ideas you could send my way. __________________ danny... i am not a complete idiot, some parts are missing! 8^)

12-23-2005, 01:20 PM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 29,443 OS: XP-Pro, Vista, Linux Blog Entries: 1	Did you set "Never dial a connection" in the Internet Properties in Control Panel? __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

12-23-2005, 05:31 PM	#3 (permalink)
phuket666 Registered User Join Date: Dec 2005 Posts: 2 OS: XP	Problem: RR not connect with AOL software Thanx for your response! Went and checked and I had already set it to "Never dial a connection." It was set to the dial-up modem originally. Appreciate the tip, any other ideas, I feel like I'm missing something. I should be able to just plug in the cable modem cable and be set!? __________________ danny... i am not a complete idiot, some parts are missing! 8^)

12-23-2005, 06:01 PM	#4 (permalink)
leroys1000 Tech Join Date: Aug 2005 Posts: 770 OS: Windows XP	Try going to start/accessories/comunications and run the network setup wizard. __________________ There is a madness to my method.