Cannot access internet

bklyn_bklyn · 12-13-2005, 06:17 PM

I am running windows XP, and I have a wireless router and cable modem. I have a desktop hard-wired and my laptop is wireless. My problem is I can't get on the internet with my pc. It seems like it's about to connect, but then...
This started one night after I came home from work. My wife says she was using the laptop and not the desktop, so it couldn't have been her doing.

I notice the receive packets are much lower than my send. And only one "TV" is blinking.

I had this problem with my laptop when I first got it, and after calling HP(with no results), I wound up having to reformat my hard drive. I hope that won't be the case again with my desktop.

I unplugged the modem AND the router(Linksys), to no avail. Does anyone have any suggestions? I'm lost.

johnwill · 12-14-2005, 12:43 PM

Open a DOS window and type:

IPCONFIG /ALL >C:\RESULT.TXT

Open C:\RESULT.TXT with Notepad and copy/paste the entire results here.

12-13-2005, 06:17 PM	#1 (permalink)
bklyn_bklyn Registered User Join Date: Dec 2005 Posts: 1 OS: winxp	Cannot access internet I am running windows XP, and I have a wireless router and cable modem. I have a desktop hard-wired and my laptop is wireless. My problem is I can't get on the internet with my pc. It seems like it's about to connect, but then... This started one night after I came home from work. My wife says she was using the laptop and not the desktop, so it couldn't have been her doing. I notice the receive packets are much lower than my send. And only one "TV" is blinking. I had this problem with my laptop when I first got it, and after calling HP(with no results), I wound up having to reformat my hard drive. I hope that won't be the case again with my desktop. I unplugged the modem AND the router(Linksys), to no avail. Does anyone have any suggestions? I'm lost. Last edited by bklyn_bklyn : 12-13-2005 at 06:21 PM.

12-14-2005, 12:43 PM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 28,754 OS: XP-Pro, Vista, Linux Blog Entries: 1	Open a DOS window and type: IPCONFIG /ALL >C:\RESULT.TXT Open C:\RESULT.TXT with Notepad and copy/paste the entire results here. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience