moden not showing up

dowgman · 12-09-2005, 04:48 PM

hello i recently upgraded from win98se to winxp and everything went fine except that it won't recognize the modem so i've checked out different sites and downloaded drivers but none of them worked . so i thought maybe someone on here could help me out here is my system info and the modem is linux DAA module V3.0 .

Program: eSupport.com BIOS Agent Version 3.45
BIOS Date: 12/05/00
BIOS Type: Award Modular BIOS v6.00PG
BIOS ID: 12/05/2000-SiS-630-BKS630C
OEM Sign-On: BKS630 Ver 1.0i 12/05/2000 E
Chipset: SiS 630 rev 32
Superio: ITE 8705/SiS 950 rev 1 found at port 2Eh
OS: WinXP
CPU: Pentium III 633 Mhz
BIOS ROM In Socket: Yes
BIOS ROM Size: 256K
Memory Installed: 192 MB
Memory Maximum: 512 MB
Memory Slot 01: 64 MB
Memory Slot 02: 128 MB
Memory Slot 03: 0 MB

Tumbleweed36 · 12-09-2005, 07:29 PM

Hi,

Try this:

Go to Start, Control Panel, System, Hardware, Device Manager and find the modem area. Expand it with the +, then right click and delete or uninstall the modem.

Shut down and move the modem to PCI #3 (third slot down from the video card slot)

Note: If this is not a pci dial-up modem, then this is not appropriate for what you are doing. I had assumed this was dial-up, since it is posted in the dial-up area.

dowgman · 12-10-2005, 11:20 AM

Hello ,
Thanks For The Info But The Only Problem Is That It Doesn't Show A Modem Area And It Doesn't Have Ports To Plug One Into The Moden Thats In It Doesn't Plug In To The Motherboard It Hooks Up With A Cable When I Boot It Up It Says That The PCI Simple Comunnications Control Needs To Be Installed That I Need To Connect To The Internet So It Can Find The Driver For It. So That Leads Me Back To The Problem Because I Can't Connect To The Internet Because It Doesn't Show A Modem. I'm Not Sure What Kind Of Computer This Is It Has No Name On The Case But The Model No. On the Back Is BK630 It Is About 101/2 Inches Wide And 12 Inches Deep And 3 Inches Tall So Maybe Someone Can Help Me And As Far As The Modem Goes I'm Not Really Sure What It Is But I Don't Think That Is The Problem I Think It's Gonna Fall Back On The PCI Simple Communication Control . So If Anyone Can Help Me I Would Really Appreciate It. Thanks

dowgman · 12-10-2005, 07:04 PM

ok i hope i'm posting in the right place because this is a dialup modem i ran listmdm and here are the results
= RESULT OF MODEM QUERY =
=====================================================================
NUMBER OF MODEMS FOUND = 1

MODEM #1:
PCI CONFIGURATION INFORMATION READ:
VENDOR ID : 13F6
DEVICE ID : 0211
SUBVENDOR ID : 13F6
SUBDEVICE ID : 0211
REVISION ID : 10

DEDUCED INFORMATION:
VENDOR NAME : UNKNOWN
DEVICE NAME : UNKNOWN
SUBVENDOR NAME : UNKNOWN
MODEM TYPE : UNKNOWN
WINXP INBUILD SUPPORT : NO
now it will find the modem but my computer won't i don't know if that will help you very much for the problem i'm having and the modem is a HSP56Micromodem

**devil lady** · 12-10-2005, 07:46 PM

Have you tried this driver?

http://www.modem-drivers.com/drivers/84/84854.htm

gtjr_ph · 12-10-2005, 09:46 PM

goto conexant website and find the driver for pctel HSP56Micromodem

dowgman · 12-11-2005, 07:20 PM

Ok I Finally Took The Modem Out To Look At It So I Can Get It Right This Time Here Is Whats Written On It

FCC I.D.# 6HKCHN-33805-M5-E
MODEL# DAA MODULE V3.0

I Don't Know If This Helps Or Not

**Terrister** · 12-12-2005, 05:55 AM

Try this driver. http://members.driverguide.com/drive...driverid=31565

dowgman · 12-12-2005, 06:25 PM

ok thanks i downloaded the driver and installed it now when i try to connect to the internet it shuts my computer down and restarts it

**Terrister** · 12-12-2005, 06:57 PM

At this point, you may just want to pick up a new modem. Some modems are VERY HARD to id and find drivers for. I think you have one of these.

The link I gave you said it might work with that FCC ID. Guess not.

dowgman · 12-12-2005, 07:20 PM

Yep I Think Thats What I'm Gonna Have To Do Because This Is More Aggrevation Than What It's Worth . I Really Do Appreciate Everyones Help On This

12-09-2005, 04:48 PM	#1 (permalink)
dowgman Registered User Join Date: Dec 2005 Location: Southeast Georgia Posts: 6 OS: XP	moden not showing up hello i recently upgraded from win98se to winxp and everything went fine except that it won't recognize the modem so i've checked out different sites and downloaded drivers but none of them worked . so i thought maybe someone on here could help me out here is my system info and the modem is linux DAA module V3.0 . Program: eSupport.com BIOS Agent Version 3.45 BIOS Date: 12/05/00 BIOS Type: Award Modular BIOS v6.00PG BIOS ID: 12/05/2000-SiS-630-BKS630C OEM Sign-On: BKS630 Ver 1.0i 12/05/2000 E Chipset: SiS 630 rev 32 Superio: ITE 8705/SiS 950 rev 1 found at port 2Eh OS: WinXP CPU: Pentium III 633 Mhz BIOS ROM In Socket: Yes BIOS ROM Size: 256K Memory Installed: 192 MB Memory Maximum: 512 MB Memory Slot 01: 64 MB Memory Slot 02: 128 MB Memory Slot 03: 0 MB

12-09-2005, 07:29 PM	#2 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 12,630 OS: XP Professional	Hi, Try this: Go to Start, Control Panel, System, Hardware, Device Manager and find the modem area. Expand it with the +, then right click and delete or uninstall the modem. Shut down and move the modem to PCI #3 (third slot down from the video card slot) Note: If this is not a pci dial-up modem, then this is not appropriate for what you are doing. I had assumed this was dial-up, since it is posted in the dial-up area. __________________ ---------- Last edited by Tumbleweed36 : 12-10-2005 at 12:09 PM.

12-10-2005, 11:20 AM	#3 (permalink)
dowgman Registered User Join Date: Dec 2005 Location: Southeast Georgia Posts: 6 OS: XP	Hello , Thanks For The Info But The Only Problem Is That It Doesn't Show A Modem Area And It Doesn't Have Ports To Plug One Into The Moden Thats In It Doesn't Plug In To The Motherboard It Hooks Up With A Cable When I Boot It Up It Says That The PCI Simple Comunnications Control Needs To Be Installed That I Need To Connect To The Internet So It Can Find The Driver For It. So That Leads Me Back To The Problem Because I Can't Connect To The Internet Because It Doesn't Show A Modem. I'm Not Sure What Kind Of Computer This Is It Has No Name On The Case But The Model No. On the Back Is BK630 It Is About 101/2 Inches Wide And 12 Inches Deep And 3 Inches Tall So Maybe Someone Can Help Me And As Far As The Modem Goes I'm Not Really Sure What It Is But I Don't Think That Is The Problem I Think It's Gonna Fall Back On The PCI Simple Communication Control . So If Anyone Can Help Me I Would Really Appreciate It. Thanks Last edited by Terrister : 12-10-2005 at 12:50 PM. Reason: removed email address (use PM)

12-10-2005, 07:04 PM	#4 (permalink)
dowgman Registered User Join Date: Dec 2005 Location: Southeast Georgia Posts: 6 OS: XP	ok i hope i'm posting in the right place because this is a dialup modem i ran listmdm and here are the results = RESULT OF MODEM QUERY = ===================================================================== NUMBER OF MODEMS FOUND = 1 MODEM #1: PCI CONFIGURATION INFORMATION READ: VENDOR ID : 13F6 DEVICE ID : 0211 SUBVENDOR ID : 13F6 SUBDEVICE ID : 0211 REVISION ID : 10 DEDUCED INFORMATION: VENDOR NAME : UNKNOWN DEVICE NAME : UNKNOWN SUBVENDOR NAME : UNKNOWN MODEM TYPE : UNKNOWN WINXP INBUILD SUPPORT : NO now it will find the modem but my computer won't i don't know if that will help you very much for the problem i'm having and the modem is a HSP56Micromodem Last edited by dowgman : 12-10-2005 at 07:06 PM.

12-10-2005, 07:46 PM	#5 (permalink)
devil lady Tech, Design Team Join Date: Sep 2005 Location: Tasmania, Australia Posts: 943 OS: XP SP2 My System	Have you tried this driver? http://www.modem-drivers.com/drivers/84/84854.htm __________________ . HiJackThis Everest Home Edition Ad Aware Spybot S & D Ewido online scan Spyware Blaster

12-10-2005, 09:46 PM	#6 (permalink)
gtjr_ph Registered User Join Date: Dec 2005 Posts: 148 OS: winxp	goto conexant website and find the driver for pctel HSP56Micromodem

12-11-2005, 07:20 PM	#7 (permalink)
dowgman Registered User Join Date: Dec 2005 Location: Southeast Georgia Posts: 6 OS: XP	Ok I Finally Took The Modem Out To Look At It So I Can Get It Right This Time Here Is Whats Written On It FCC I.D.# 6HKCHN-33805-M5-E MODEL# DAA MODULE V3.0 I Don't Know If This Helps Or Not

12-12-2005, 05:55 AM	#8 (permalink)
Terrister Moderator Hardware Forum Join Date: Apr 2005 Location: West Georgia, USA Posts: 6,843 OS: Xp	Try this driver. http://members.driverguide.com/drive...driverid=31565 __________________

12-12-2005, 06:25 PM	#9 (permalink)
dowgman Registered User Join Date: Dec 2005 Location: Southeast Georgia Posts: 6 OS: XP	ok thanks i downloaded the driver and installed it now when i try to connect to the internet it shuts my computer down and restarts it

12-12-2005, 06:57 PM	#10 (permalink)
Terrister Moderator Hardware Forum Join Date: Apr 2005 Location: West Georgia, USA Posts: 6,843 OS: Xp	At this point, you may just want to pick up a new modem. Some modems are VERY HARD to id and find drivers for. I think you have one of these. The link I gave you said it might work with that FCC ID. Guess not. __________________ Last edited by Terrister : 12-12-2005 at 07:01 PM. Reason: spelling

12-12-2005, 07:20 PM	#11 (permalink)
dowgman Registered User Join Date: Dec 2005 Location: Southeast Georgia Posts: 6 OS: XP	Yep I Think Thats What I'm Gonna Have To Do Because This Is More Aggrevation Than What It's Worth . I Really Do Appreciate Everyones Help On This