Windows 98SE DSL Problems

wirvin · 12-08-2005, 02:45 PM

I am having great difficulty getting my newly installed DSL working. The configuration is as follows:

CTX EZBook 800 Series Laptop Computer
Windows 98SE
Netgear FA511 10/100 PCMCIA ethernet card
Efficient Networks Speedstream 5200 DSL Modem

Since my ISP doesn't have installation software for their DSL, I am stuck doing it myself. They gave me a list of the IP addresses for the following:

Local IP Address, Gateway, Subnet, DNS

I went into Settings>Control Panel>Networking and added a new TCP/IP connection. I input the appropriate IP addresses in the appropriate fields, and clicked OK. When the computer asked me to restart, I did. Upon reboot, the internet connection is still not working.

I tried to ping the various addresses from the command line, and got these results:
Local IP Address: all packets returned <10ms
Gateway: timed out
DNS server: timed out
I also tried to ping the same IP's from a different location (work), and the DNS server and gateway pings were successful, but not the local IP ping of my machine. If I understand correctly, the signal goes in the order of Local>Gateway>DNS, so the problem seems to be between the local machine and the gateway, which might mean that the modem is bad. When the modem is on and the computer is on, I get a solid light on both the
DSL and Ethernet indicators on the front of the modem, but the activity light just blinks every 3-5 seconds any time I send a request to the modem.

Any help would be greatly appreciated. Thank you.

johnwill · 12-09-2005, 10:01 AM

Open a DOS window and type:

IPCONFIG /ALL >C:\RESULT.TXT

Open C:\RESULT.TXT with Notepad and copy/paste the entire results here.

allyismycopilot · 12-10-2005, 07:38 PM

Who is your DSL provider?

wirvin · 12-15-2005, 06:12 AM

It seems the problem was the modem. ISP provided a new modem, and we are good to go now. Thanks for your help.

12-08-2005, 02:45 PM	#1 (permalink)
wirvin Registered User Join Date: Oct 2005 Posts: 12 OS: Win98 and XP	Windows 98SE DSL Problems I am having great difficulty getting my newly installed DSL working. The configuration is as follows: CTX EZBook 800 Series Laptop Computer Windows 98SE Netgear FA511 10/100 PCMCIA ethernet card Efficient Networks Speedstream 5200 DSL Modem Since my ISP doesn't have installation software for their DSL, I am stuck doing it myself. They gave me a list of the IP addresses for the following: Local IP Address, Gateway, Subnet, DNS I went into Settings>Control Panel>Networking and added a new TCP/IP connection. I input the appropriate IP addresses in the appropriate fields, and clicked OK. When the computer asked me to restart, I did. Upon reboot, the internet connection is still not working. I tried to ping the various addresses from the command line, and got these results: Local IP Address: all packets returned <10ms Gateway: timed out DNS server: timed out I also tried to ping the same IP's from a different location (work), and the DNS server and gateway pings were successful, but not the local IP ping of my machine. If I understand correctly, the signal goes in the order of Local>Gateway>DNS, so the problem seems to be between the local machine and the gateway, which might mean that the modem is bad. When the modem is on and the computer is on, I get a solid light on both the DSL and Ethernet indicators on the front of the modem, but the activity light just blinks every 3-5 seconds any time I send a request to the modem. Any help would be greatly appreciated. Thank you.

12-09-2005, 10:01 AM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 28,752 OS: XP-Pro, Vista, Linux Blog Entries: 1	Open a DOS window and type: IPCONFIG /ALL >C:\RESULT.TXT Open C:\RESULT.TXT with Notepad and copy/paste the entire results here. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

12-10-2005, 07:38 PM	#3 (permalink)
allyismycopilot Registered User Join Date: Dec 2005 Posts: 4 OS: XP	Hmmm... Who is your DSL provider?

12-15-2005, 06:12 AM	#4 (permalink)
wirvin Registered User Join Date: Oct 2005 Posts: 12 OS: Win98 and XP	Issue Resolved It seems the problem was the modem. ISP provided a new modem, and we are good to go now. Thanks for your help.