Which Modem ?

JJJJJR · 09-10-2005, 11:07 AM

Hello
I bought a used Gateway Solo 2500 Laptop. I
signed up with MSN for my ISP. When MSN tried
to manually connect me to the Internet, they
were unable to do so. MSN advised calling
Gateway.

I called Gateway and the tech informed me
that the Modem card I was / am using (3com
Megaherz 516) is "Not Compatable" with
Windows XP Pprofessional, my OS. he said the
correct Modem Card is the 3com 6612516.
After keeping me on the Phone for "45 Minutes"
trying to "Sell Me" this Modem Card, I asked
him if I could buy it on the Gateway site
later on and he said no problem. I just
thought it odd his persistance trying to
sell it to me.

I've since seen "Several Different" 3com
Modem Cards, on eBay,
that say "They ARE Compatable"
wih Windows XP Professional. So does anyone
know which Modem Card (s) are "Compatable"
with Windows XP Professional ? Thank all of
you who respond.

Capt. John---JJJJJR

09-10-2005, 11:28 AM

Hello,

The modem numbers you provided don't come up with any search results.

Microsoft's minimum requirements for windows xp says : you need a 33.6 kbps modem. Since I could not come up with some search results with the info you provided I can not tell what your modem speed is. Anything above 33.6 kbps should work fine with your OS.

link to microsofts minimum requirements page

regards.

dai · 09-10-2005, 11:45 AM

check here for an xp driver to support your current card
http://www.usr.com/support/s-main-menu.asp

09-10-2005, 11:07 AM	#1 (permalink)
JJJJJR Registered User Join Date: Sep 2005 Posts: 14 OS: XP PROFESSIONAL	Which Modem ? Hello I bought a used Gateway Solo 2500 Laptop. I signed up with MSN for my ISP. When MSN tried to manually connect me to the Internet, they were unable to do so. MSN advised calling Gateway. I called Gateway and the tech informed me that the Modem card I was / am using (3com Megaherz 516) is "Not Compatable" with Windows XP Pprofessional, my OS. he said the correct Modem Card is the 3com 6612516. After keeping me on the Phone for "45 Minutes" trying to "Sell Me" this Modem Card, I asked him if I could buy it on the Gateway site later on and he said no problem. I just thought it odd his persistance trying to sell it to me. I've since seen "Several Different" 3com Modem Cards, on eBay, that say "They ARE Compatable" wih Windows XP Professional. So does anyone know which Modem Card (s) are "Compatable" with Windows XP Professional ? Thank all of you who respond. Capt. John---JJJJJR

09-10-2005, 11:45 AM	#3 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,577 OS: win 7 32x 64x rtm	check here for an xp driver to support your current card http://www.usr.com/support/s-main-menu.asp __________________

09-10-2005, 11:28 AM	#2 (permalink)
PurpleSky Guest Posts: n/a OS:	Hello, The modem numbers you provided don't come up with any search results. Microsoft's minimum requirements for windows xp says : you need a 33.6 kbps modem. Since I could not come up with some search results with the info you provided I can not tell what your modem speed is. Anything above 33.6 kbps should work fine with your OS. link to microsofts minimum requirements page regards.