XP won't connect to router

Flykick '68 · 08-21-2005, 09:26 AM

Been using ADSL connection for about 2 months now with TPG internet, using a 4 port NetComm NB1300 router.

The other evening at about 7pm fired up my computer, left the room and returned to find ZoneAlarm going spaz, identifying about 6 pieces of spyware (it rarely does that). Made some quarantines and deletions then continued on and for some reason ZA thought I had a new network connection I humoured it selected the options in relation to privelages, trusted zone etc. and continued. Once ZA was finished MSN didn't connect and I couldn't browse using both IE and Firefox.

Closed ZA, still couldn't connect to net.

Resest computer, still couldn't connect.

Unistalled ZA, still couldn't connect.

Tried to ping router (192.168.1.1) got "detination host unreachable"

Can still connect to the net via a laptop on one of the other ports (using that now).

Tried to connect via USB on my PC, doesn't work.

Played with network settings more, PC can tell if router is switched off but still can't communicate with it at all.

Looked at laptop settings, laptop's ip is 192.168.1.9, tried to set PC manually at 192.168.1.8 - didn't work.

Did a repair install on XP, no luck.

Updated netword card drivers, no luck.

Getting very frustrated, please help :(

**johnwill** · 08-21-2005, 09:46 AM

Try these two fixes.

TCP/IP stack repair options for use with Windows XP with SP2.

For these commands, Start, Run, CMD to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults. netsh int ip reset [log_file_name]

Note: the log_file_name needs to be specified, e.g. netsh int ip reset reset.log

Flykick '68 · 08-21-2005, 09:54 AM

Had no joy trying that UNTIL i tried that winsock fix program. Pretty much cleared it all up right away. Thanks for the advice none the less.

Any tips on some good freeware spyware protection since deleting ZA?

**Terrister** · 08-21-2005, 10:43 AM

Spybot and Ad-aware are the most recommened on this site.

I also like the Microsoft Anti-spyware eeven though it is still in beta.

**johnwill** · 08-21-2005, 06:32 PM

Glad we got you going. I like Ad-Aware right now, though SpyBot is still good.

08-21-2005, 09:26 AM	#1 (permalink)
Flykick '68 Registered User Join Date: Aug 2005 Posts: 2 OS: XP	XP won't connect to router Been using ADSL connection for about 2 months now with TPG internet, using a 4 port NetComm NB1300 router. The other evening at about 7pm fired up my computer, left the room and returned to find ZoneAlarm going spaz, identifying about 6 pieces of spyware (it rarely does that). Made some quarantines and deletions then continued on and for some reason ZA thought I had a new network connection I humoured it selected the options in relation to privelages, trusted zone etc. and continued. Once ZA was finished MSN didn't connect and I couldn't browse using both IE and Firefox. Closed ZA, still couldn't connect to net. Resest computer, still couldn't connect. Unistalled ZA, still couldn't connect. Tried to ping router (192.168.1.1) got "detination host unreachable" Can still connect to the net via a laptop on one of the other ports (using that now). Tried to connect via USB on my PC, doesn't work. Played with network settings more, PC can tell if router is switched off but still can't communicate with it at all. Looked at laptop settings, laptop's ip is 192.168.1.9, tried to set PC manually at 192.168.1.8 - didn't work. Did a repair install on XP, no luck. Updated netword card drivers, no luck. Getting very frustrated, please help :(

08-21-2005, 09:46 AM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,720 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Try these two fixes. TCP/IP stack repair options for use with Windows XP with SP2. For these commands, Start, Run, CMD to open a command prompt. Reset WINSOCK entries to installation defaults: netsh winsock reset catalog Reset TCP/IP stack to installation defaults. netsh int ip reset [log_file_name] Note: the log_file_name needs to be specified, e.g. netsh int ip reset reset.log __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

08-21-2005, 10:43 AM	#4 (permalink)
Terrister Moderator Hardware Forum Join Date: Apr 2005 Location: West Georgia, USA Posts: 7,098 OS: Xp	Spybot and Ad-aware are the most recommened on this site. I also like the Microsoft Anti-spyware eeven though it is still in beta. __________________

08-21-2005, 06:32 PM	#5 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,720 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Glad we got you going. I like Ad-Aware right now, though SpyBot is still good. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

08-21-2005, 09:54 AM	#3 (permalink)
Flykick '68 Registered User Join Date: Aug 2005 Posts: 2 OS: XP	Had no joy trying that UNTIL i tried that winsock fix program. Pretty much cleared it all up right away. Thanks for the advice none the less. Any tips on some good freeware spyware protection since deleting ZA?