Computer restarts itself when plugging in Router

NickBarny · 08-21-2005, 07:53 AM

Hey guys,

Our household recently signed up for ADSL service. We went out and bought our router modem today, but came home and we had trouble with it.

I expected to be able to basically use the modem straight "out of the box", and connect up to the net after a little bit of fiddling around. But i have a problem that wont let me get passed even step 1. What happens is, when you plug the effernet cable into the PC (with the modem attached on the other end), the computer restarts itself instantly after about 3 seconds. When the computer loads up again, if the cable is still attached then it'll restart itself again before it can load windows fully. It wont stop restarting itself until you take the cable out.

- It's a D-Link wireless ADSL Router, model DSL-G604T.
- Network Card is SiS 900 PCI Fast Ethernet Adapter
- Windows XP, professional
- Pentium 4, 3.2 ghz... (bought the computer recently)

It's really quite strange. I don't know whether it's a problem with the power, or software, i don't know. I tried downloading the latest driver for the network card but that didn't change anything.

Please help. :)

**manic** · 08-21-2005, 08:18 AM

Is the modem a dsl modem? You are not confusing the router with the
modem are you? Any type of lingering dial up modem drivers on your system.
Or cable? Are the filters in place for proper dsl connectivety? In device
manager are there any flags next to your ethernet card/onboard?

**johnwill** · 08-21-2005, 09:48 AM

Well, this is clearly an issue with the computer, because you shouldn't be able to do anything at the other end of that cable to make the computer spontaneously reboot. Could you have an electrical supply grounding issue between the power to the router and the machine?

NickBarny · 08-21-2005, 10:38 PM

Hmm, could be. Electronics isn't my forte though. Does anybody have any ideas?

Everything is new, it should bloody work!

NickBarny · 08-21-2005, 10:45 PM

Woops, forgot to answer Manic.

Quote:

Originally Posted by manic

Is the modem a dsl modem? You are not confusing the router with the
modem are you?

Yeah it's a dsl modem. I don't think i'm confusing the 2... i'm pretty this device is a modem and router rolled into one. Do those exist?

Quote:

Originally Posted by manic

Any type of lingering dial up modem drivers on your system. Or cable?

Well, the computer is about a week or 2 old. So i don't think so.

Quote:

Are the filters in place for proper dsl connectivety?

Well, i haven't even been able to check if there is no connectivity or not because when i plug the modem in it restarts, so i don't get anywhere.

Quote:

In device manager are there any flags next to your ethernet card/onboard?

Nopes.

Hmm, i'm baffled on this one.

NickBarny · 08-22-2005, 01:38 AM

Fixed!

I went into BIOS and disabled 2 settings called ModemRingOn and PME Wake Up Event. I don't know they were enabled, but they aren't anymore so my problemo is resolved-e-o.

Sorry for my triple post.

**manic** · 08-22-2005, 04:15 AM

Thats one Ill have to remember! Glad it all worked out.

08-21-2005, 07:53 AM	#1 (permalink)
NickBarny Registered User Join Date: Aug 2005 Posts: 7 OS: XP	Computer restarts itself when plugging in Router Hey guys, Our household recently signed up for ADSL service. We went out and bought our router modem today, but came home and we had trouble with it. I expected to be able to basically use the modem straight "out of the box", and connect up to the net after a little bit of fiddling around. But i have a problem that wont let me get passed even step 1. What happens is, when you plug the effernet cable into the PC (with the modem attached on the other end), the computer restarts itself instantly after about 3 seconds. When the computer loads up again, if the cable is still attached then it'll restart itself again before it can load windows fully. It wont stop restarting itself until you take the cable out. - It's a D-Link wireless ADSL Router, model DSL-G604T. - Network Card is SiS 900 PCI Fast Ethernet Adapter - Windows XP, professional - Pentium 4, 3.2 ghz... (bought the computer recently) It's really quite strange. I don't know whether it's a problem with the power, or software, i don't know. I tried downloading the latest driver for the network card but that didn't change anything. Please help. :)

08-21-2005, 09:48 AM	#3 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,748 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Well, this is clearly an issue with the computer, because you shouldn't be able to do anything at the other end of that cable to make the computer spontaneously reboot. Could you have an electrical supply grounding issue between the power to the router and the machine? __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

08-21-2005, 08:18 AM	#2 (permalink)
manic Mod Hardware Team Join Date: Aug 2005 Location: Florida Posts: 5,245 OS: xp	Is the modem a dsl modem? You are not confusing the router with the modem are you? Any type of lingering dial up modem drivers on your system. Or cable? Are the filters in place for proper dsl connectivety? In device manager are there any flags next to your ethernet card/onboard?

08-21-2005, 10:38 PM	#4 (permalink)
NickBarny Registered User Join Date: Aug 2005 Posts: 7 OS: XP	Hmm, could be. Electronics isn't my forte though. Does anybody have any ideas? Everything is new, it should bloody work!

08-22-2005, 01:38 AM	#6 (permalink)
NickBarny Registered User Join Date: Aug 2005 Posts: 7 OS: XP	Fixed! I went into BIOS and disabled 2 settings called ModemRingOn and PME Wake Up Event. I don't know they were enabled, but they aren't anymore so my problemo is resolved-e-o. Sorry for my triple post.

08-22-2005, 04:15 AM	#7 (permalink)
manic Mod Hardware Team Join Date: Aug 2005 Location: Florida Posts: 5,245 OS: xp	Thats one Ill have to remember! Glad it all worked out.