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Modems/Cable/DSL/Satellite Fixing your connection devices; Cisco, Intel, Zoom, Linksys

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Old 05-31-2005, 08:51 PM   #1 (permalink)
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Join Date: May 2005
Posts: 1
OS: Windows XP Pro SP 2


Connection drops with Linksys WAG54G

Hi all.

I am using the Linksys Wireless Router/Modem WAG54G and I experience weird connection drops from time to time.

Computers:
- WinXP Pro SP2 Desktop
- Ubuntu (Debian) Laptop

Note: The problem doesn't seem to be related to my OS. as it happens on both.

Problem-description:
My internet connection works perfectly fine, then suddenly, all in- and outbound traffic stops. I've been running a constant ping on www.google.com to monitor this. The "drops" would look sth. like this:

(...)
Reply from 66.102.9.147: bytes=32 time=26ms TTL=247
Reply from 66.102.9.147: bytes=32 time=26ms TTL=247
Reply from 66.102.9.147: bytes=32 time=26ms TTL=247
Reply from 66.102.9.147: bytes=32 time=26ms TTL=247
Request timed out.
Request timed out.
Request timed out.
Reply from 66.102.9.147: bytes=32 time=26ms TTL=247
Reply from 66.102.9.147: bytes=32 time=26ms TTL=247
Reply from 66.102.9.147: bytes=32 time=26ms TTL=247
(...)

The drop takes about 20 seconds, then everything runs smoothly for a minute, then the drop occurs again and so on. Would go on forever.

(Note: This only affects the internet connections. Traffic/Pings in my local network aren't affected by these drops.)

"Workaround":
If this problem occurs, I can resolve it by switching off the router, unplugging it from power, and restarting it.

This problem only occurs if the router has already been running for some time. The Linksys helpdesk recommended me to decrease the MTU-setting (currently default 1500) in my router-settings, but somehow I doubt this is the source of the problem.

Has anyone experienced this problem or knows a possible solution?
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Old 06-02-2005, 02:50 AM   #2 (permalink)
 
Join Date: Mar 2005
Location: Fairfax, VA USA
Posts: 2,289
OS: 98SE, W2k Pro, XP Pro


You need to set up 3 seperate DOS windows and ping the following at the same time:

1. Your router default GW address
2. Your first hop to your ISP (do a tracert to 67.29.170.1 and find the first address outside of your private 192.x.x.x. network)
3. An address out on the net, such as 67.29.170.1

This will clearly tell you where the problem is. If your pings to your default GW are solid, then it is more than likely not within your network, unless your are sharing your ISP connection and there is heavy volume. You may be sharing your wireless and not know it!!!

JamesO
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