USR5699B connection problem

savafan · 05-29-2005, 02:04 PM

Hi, I'm having a problem with my U.S. Robotics 56K Faxmodem PCI. It will allow me to connect to the internet, but after a while of being online, I get a U.S. Robotics error message. Now, my computer is still online, because I get the modem sound when I pick up the phone, but I am frozen on the internet. I then disconnect from my ISP (peoplepc) and attempt to reconnect, but the modem doesn't find a dial tone. I then have to restart the computer, and then I go through the entire process over and over and over.

I have updated all of the drivers, yet I still have this problem. Any ideas?

savafan · 05-31-2005, 08:01 AM

This is the error message I am receiving:

U.S. Robotics driver interface has encountered a problem and needs to close. We are sorry for the inconvenience.

**Terrister** · 05-31-2005, 09:46 AM

Check here for updated drivers. http://www.usr.com/support/s-main-menu.asp

05-29-2005, 02:04 PM	#1 (permalink)
savafan Registered User Join Date: Feb 2005 Posts: 3 OS: WinXP	USR5699B connection problem Hi, I'm having a problem with my U.S. Robotics 56K Faxmodem PCI. It will allow me to connect to the internet, but after a while of being online, I get a U.S. Robotics error message. Now, my computer is still online, because I get the modem sound when I pick up the phone, but I am frozen on the internet. I then disconnect from my ISP (peoplepc) and attempt to reconnect, but the modem doesn't find a dial tone. I then have to restart the computer, and then I go through the entire process over and over and over. I have updated all of the drivers, yet I still have this problem. Any ideas?

05-31-2005, 09:46 AM	#3 (permalink)
Terrister Moderator Hardware Forum Join Date: Apr 2005 Location: West Georgia, USA Posts: 7,098 OS: Xp	Check here for updated drivers. http://www.usr.com/support/s-main-menu.asp __________________

05-31-2005, 08:01 AM	#2 (permalink)
savafan Registered User Join Date: Feb 2005 Posts: 3 OS: WinXP	This is the error message I am receiving: U.S. Robotics driver interface has encountered a problem and needs to close. We are sorry for the inconvenience.