Connection Problem

zork_one · 05-22-2005, 08:30 AM

Hello, I have encountered a very irritating problem with my new pc - my dial up connection is dropped after about (on average) 2 minutes. It seems to happen more quickly when recieving info, but the connection fails anyway if left idle. It just drops, no warning message etc.

Im using a modem from my old pc, and the same connection same line etc - the connection was fine in my old machine, and works fine from my apple... I already swapped the cable, reinstalled the modem, connection and windows(!) to no avail. I also tried the modem in a different pci slot.

The modem is a generic one, which appears in device manager as:

Intel(R) 537 Data Fax Voice V.92 Modem

Im running XP, sp1, (completely new install) on a Asus p4c800-Deluxe.

Any help would be very much appreciated, I cant connect to windows update or anything!

Thaks in advance, Tim

**Terrister** · 05-22-2005, 09:52 AM

Sounds like a driver issue. Does the modem have a name or other id information on it?

If not, you can pick up another modem for under $20. Look here.
http://www.tigerdirect.com/applicati....asp?CatId=157

zork_one · 05-23-2005, 10:51 AM

mmm... thats what I feared :( It was a very cheap modem (I think it was called speedcom or something...) and I dont recall them having a website.

Would it be some sort of conflict? The modem was working under XP fine before.

Thanks for your help! I checked out the website but alas im in UK - theres always ebuyer though!

**Terrister** · 05-23-2005, 11:34 AM

I think the modem is fine, but without the correct software it will not work as it should.

05-22-2005, 08:30 AM	#1 (permalink)
zork_one Registered User Join Date: May 2005 Posts: 11 OS: XP pro, SP1	Connection Problem Hello, I have encountered a very irritating problem with my new pc - my dial up connection is dropped after about (on average) 2 minutes. It seems to happen more quickly when recieving info, but the connection fails anyway if left idle. It just drops, no warning message etc. Im using a modem from my old pc, and the same connection same line etc - the connection was fine in my old machine, and works fine from my apple... I already swapped the cable, reinstalled the modem, connection and windows(!) to no avail. I also tried the modem in a different pci slot. The modem is a generic one, which appears in device manager as: Intel(R) 537 Data Fax Voice V.92 Modem Im running XP, sp1, (completely new install) on a Asus p4c800-Deluxe. Any help would be very much appreciated, I cant connect to windows update or anything! Thaks in advance, Tim

05-22-2005, 09:52 AM	#2 (permalink)
Terrister Moderator Hardware Forum Join Date: Apr 2005 Location: West Georgia, USA Posts: 7,098 OS: Xp	Sounds like a driver issue. Does the modem have a name or other id information on it? If not, you can pick up another modem for under $20. Look here. http://www.tigerdirect.com/applicati....asp?CatId=157 __________________

05-23-2005, 11:34 AM	#4 (permalink)
Terrister Moderator Hardware Forum Join Date: Apr 2005 Location: West Georgia, USA Posts: 7,098 OS: Xp	I think the modem is fine, but without the correct software it will not work as it should. __________________

05-23-2005, 10:51 AM	#3 (permalink)
zork_one Registered User Join Date: May 2005 Posts: 11 OS: XP pro, SP1	mmm... thats what I feared :( It was a very cheap modem (I think it was called speedcom or something...) and I dont recall them having a website. Would it be some sort of conflict? The modem was working under XP fine before. Thanks for your help! I checked out the website but alas im in UK - theres always ebuyer though!