56k modem: i dont receive information

aur0n · 05-17-2005, 11:03 AM

hello
i got a problem with my analog 56k modem
a connection gets established when i dial up
i can send packages but i dont recieve any information
e.g.: i execute under DOS: ping www.google.com
then it says: sent=4 ;received=0 lost 100%
what can the problem be?any suggestions?
thx

**quizme1220** · 05-30-2005, 05:45 PM

What service are you using (e.g. Aol, Verizon Dial-up, etc.)? Have you tried doing a tracert. To do a tracert go to Start>>Run. Type in cmd, or (command in win 9x). A screen with c:\Documents and settings\%user name%\ should show up.
there type "tracert testmy.net" without the "s. Then post your results. To copy your info into a post, RIGHT-click, then select "Mark" and highlight the text and press enter. Then press Ctrl-v to paste it into a message.

Run a diagnostic test on the modem. From the Control Panel, select Phone and Modem Options.
Click the Modems tab, select the modem, and then click Properties.
Click the Diagnostics tab, and then click Query Modem. After a few seconds the test results appear.

Also do a scan for virri, spyware/adware, HiJackThis
Free online places to scan
http://www.safer-networking.org/en/index.html
http://housecall.trendmicro.com/
http://www.hijackthis.de/

Remember to do your scans in Safe Mode and place your HiJackThis Log in the Security Center here at TSF. When you have a few moments take a look at this site also http://www.mdgx.com/56k.htm. Hope some if not all helps.

05-17-2005, 11:03 AM	#1 (permalink)
aur0n Member Join Date: Jan 2005 Location: Madrid Posts: 28 OS: Win XP Pro	56k modem: i dont receive information hello i got a problem with my analog 56k modem a connection gets established when i dial up i can send packages but i dont recieve any information e.g.: i execute under DOS: ping www.google.com then it says: sent=4 ;received=0 lost 100% what can the problem be?any suggestions? thx

05-30-2005, 05:45 PM	#2 (permalink)
quizme1220 TSF Enthusiast Join Date: Sep 2004 Location: New York Posts: 1,277 OS: WinXP Pro Sp3 My System	What service are you using (e.g. Aol, Verizon Dial-up, etc.)? Have you tried doing a tracert. To do a tracert go to Start>>Run. Type in cmd, or (command in win 9x). A screen with c:\Documents and settings\%user name%\ should show up. there type "tracert testmy.net" without the "s. Then post your results. To copy your info into a post, RIGHT-click, then select "Mark" and highlight the text and press enter. Then press Ctrl-v to paste it into a message. Run a diagnostic test on the modem. From the Control Panel, select Phone and Modem Options. Click the Modems tab, select the modem, and then click Properties. Click the Diagnostics tab, and then click Query Modem. After a few seconds the test results appear. Also do a scan for virri, spyware/adware, HiJackThis Free online places to scan http://www.safer-networking.org/en/index.html http://housecall.trendmicro.com/ http://www.hijackthis.de/ Remember to do your scans in Safe Mode and place your HiJackThis Log in the Security Center here at TSF. When you have a few moments take a look at this site also http://www.mdgx.com/56k.htm. Hope some if not all helps. __________________ Ad-Aware\|SpywareBlaster\|SpyBot\|AVG Free\|HOSTS File\|HijackThis Last edited by quizme1220 : 05-30-2005 at 05:59 PM.