Welcome to Tech Support Forum home to more then 136,000 problems solved. Issues have included: Spyware, Malware, Virus Issues, Windows, Microsoft, Linux, Networking, Security, Hardware, and Gaming Getting your problem solved is as easy as:
1. Registering for a free account
2. Asking your question
3. Receiving an answer

Registered members:
* Get free support
* Communicate privately with other members (PM).
* Removal of this message
* See fewer ads.
* And much more..

 



Want to know how to post a question? click here Having problems with spyware and pop-ups? First Steps
Go Back   Tech Support Forum > Networking Forum > Modems/Cable/DSL/Satellite
User Name
Password
Site Map Register Donate Rules Blogs Mark Forums Read


Modems/Cable/DSL/Satellite Fixing your connection devices; Cisco, Intel, Zoom, Linksys

Reply
 
LinkBack Thread Tools
Old 04-24-2005, 08:48 AM   #1 (permalink)
Registered User
 
Join Date: Apr 2005
Posts: 6
OS: WinXp


Zyxel Prestige disconnects

Hello,
i have a Zyxel Prestige ADSL Router 650H-E1. The LAN is working fine, but i have several problems in connecting to the Internet. While i surf webpages, everything is good, but when i try playing online games or downloading files, i get disconnected after a few minutes. I can see the PPP\ACT and DSL leds turning off, wait a few seconds and then restart.

It SEEMS (i am not sure about this) that when there isn't a big traffic of packets, i have no problems, but when packets are a bit more, the router disconnects.

I have WindowsXP SP2, i\'ve scanned my PC with Free-AV, and everything is clean.

I've saved log files, here is a small summary:

//After the problem, i logged-in
1 04/12/2005 17:41:10
WEB Login Successfully
192.168.1.34
User:admin

2 04/12/2005 17:41:02
Firewall default policy: UDP (L to W) 192.168.1.34:1062 - 212.216.112.112:53
ACCESS FORWARD

3 04/12/2005 17:40:52
Packet Trigger: Protocol=1, Data=Packet Trigger: Protocol=1, Da
Packet Trigger

4 04/12/2005 17:40:52
board 0 line 0 channel 0, call 25, C01 Outgoing Call dev=6 ch=0
Call Detail Record

5 04/12/2005 17:40:52
Firewall default policy: UDP (L to W) 192.168.1.34:27005-194.177.124.199:27016
ACCESS FORWARD

6 04/12/2005 17:40:52
board 0 line 0 channel 0, call 24, C02 Call Terminated
Call Detail Record

//And then, from log N. 7 to log N. //128, i have this message:

7 04/12/2005 17:40:52
Router reply ICMP packet: ICMP(type:3, code:1) 192.168.1.1 - 192.168.1.34 ACCESS FORWARD

// Error log 128 is:

128 04/12/2005 17:40:50
Router reply ICMP packet: ICMP(type:3, code:1)
192.168.1.1 - 192.168.1.34
ACCESS FORWARD
// (Could it mean that the router tries pinging my pc, but it doesn't find me?)

What can i do? Are there any other kinds of information i can give you?

Before this router i had an USB modem and everything was fine. The firmware is the most recent. My Network Card is a REALTEK RTL 8139/810x Fast Ethernet NIC. Obviously i've trying turning off the firewall, with no results.

What can i do?

Thanks
Simone
Sifr is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Important Information
Join the #1 Tech Support Forum Today - It's Totally Free!

TechSupportForum.com is a leading support website for your computer needs. We offer free, friendly and personalized computer support. Why pay to have your computer fixed when you can do it for free.

Join TechSupportforum.com Today - Click Here

Old 04-24-2005, 11:56 AM   #2 (permalink)
dai
Manager, Hardware Forums
 
Join Date: Jul 2004
Location: west australia
Posts: 56,785
OS: win 7 32x 64x rtm


it sounds like the ports are close in the router
__________________
dai is online now  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 04-24-2005, 04:33 PM   #3 (permalink)
Manager, Networking Forums
 
johnwill's Avatar
 
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 41,940
OS: Windows 7, XP-Pro, Vista, Linux


Blog Entries: 1
I've heard of other issues with DSL and heavy traffic causing disconnections. How about large downloads, does that cause an issue?

One thing to try, connect directly to the DSL modem and see if the problem still exists. That would eliminate the router as the source of the problem.
__________________
If TSF has helped you, Tell us about it! or Donate to help keep the site up!

Microsoft MVP - Windows Desktop Experience
johnwill is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 04-25-2005, 01:25 AM   #4 (permalink)
Registered User
 
Join Date: Apr 2005
Posts: 6
OS: WinXp


edit: sorry, double post

Last edited by Sifr; 04-25-2005 at 01:28 AM.
Sifr is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Old 04-25-2005, 01:27 AM   #5 (permalink)
Registered User
 
Join Date: Apr 2005
Posts: 6
OS: WinXp


Hi, and thank tou for your answers
Well

@dai:

I've tried turning off the firewall and i've controlled the usued ports in the NAT table... everythng was fine.

@johnwill

I've just tried downloading only 2 files at about 5 kB from a p2p network, and it still disconnects after 10 minutes. However, if i download a bit more files simoultaneus (9\10) i get disconnected after just some seconds!

I've also tried downloading from the browser, and there were no disconnections after 400MB at 170kB...

"One thing to try, connect directly to the DSL modem and see if the problem still exists."

I've tried connecting with my old ADSL USB modem (given me by my ISP), and everything was fine.

GoodBye
Sifr
Sifr is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Reply With Quote
Reply


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off




All times are GMT -7. The time now is 06:21 AM.



Copyright 2001 - 2009, Tech Support Forum
Home Tips Plus | Outdoor Basecamp | Automotive Support Forum

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85