Wirless not accessing IP address

[ryager]

I have a Dell Inspiron 6000 laptop and can not access my IP address to connect to the internet. I have made sure that I am set for automatically connecting IP addresses and also DNS server. I have rebooted my router, dsl and computer and still nothing... HELP..

[johnwill]

Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Make and exact model and hardware version of any other network equipment, like a repeater, a booster, hi-gain antenna, etc.
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

• If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
• For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
• For wireless laptops, have you made SURE the wireless switch is on?
• For wired connection issues, have you booted in Safe Mode with Networking to see if that changes the symptoms?
• Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
• If there are other computers on the same network, are they experiencing the same issue, or do they function normally?

On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands on separate lines, following each one with the Enter key:

PING 74.125.45.100

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[ryager]

Originally Posted by johnwill

Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Make and exact model and hardware version of any other network equipment, like a repeater, a booster, hi-gain antenna, etc.
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

• If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
• For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
• For wireless laptops, have you made SURE the wireless switch is on?
• For wired connection issues, have you booted in Safe Mode with Networking to see if that changes the symptoms?
• Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
• If there are other computers on the same network, are they experiencing the same issue, or do they function normally?

On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands on separate lines, following each one with the Enter key:

PING 74.125.45.100

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

I am using an Dell Inspiron 6000 laptop. My operating system is Windows XP home edition, with service pack 3. My broadband modem is a Diamond supramax dsl642e with a Netgeat WGR614 v7 router. Network Authentication is WAP. My browser is firefox.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Ron Yager>ping 74.125.45.100

Pinging 74.125.45.100 with 32 bytes of data:

Reply from 74.125.45.100: bytes=32 time=50ms TTL=53
Reply from 74.125.45.100: bytes=32 time=49ms TTL=53
Reply from 74.125.45.100: bytes=32 time=50ms TTL=53
Reply from 74.125.45.100: bytes=32 time=50ms TTL=53

Ping statistics for 74.125.45.100:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 49ms, Maximum = 50ms, Average = 49ms

C:\Documents and Settings\Ron Yager>ping yahoo.com

Pinging yahoo.com [209.131.36.159] with 32 bytes of data:

Reply from 209.131.36.159: bytes=32 time=57ms TTL=55
Reply from 209.131.36.159: bytes=32 time=57ms TTL=55
Reply from 209.131.36.159: bytes=32 time=57ms TTL=55
Reply from 209.131.36.159: bytes=32 time=57ms TTL=55

Ping statistics for 209.131.36.159:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 57ms, Maximum = 57ms, Average = 57ms

C:\Documents and Settings\Ron Yager>nbtstat -n

Wireless Network Connection:
Node IpAddress: [0.0.0.0] Scope Id: []

No names in cache

Network Bridge:
Node IpAddress: [10.0.0.3] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
R-LUTRGZSNHFJTB<00> UNIQUE Registered
R-LUTRGZSNHFJTB<20> UNIQUE Registered
MSHOME <00> GROUP Registered
MSHOME <1E> GROUP Registered
MSHOME <1D> UNIQUE Registered
..__MSBROWSE__.<01> GROUP Registered

C:\Documents and Settings\Ron Yager>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : r-lutrgzsnhfjtb
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1470 Dual Band WLAN Mi
ni-PCI Card
Physical Address. . . . . . . . . : 00-14-A5-30-D3-53
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . : 255.255.255.255

Ethernet adapter Network Bridge:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : MAC Bridge Miniport
Physical Address. . . . . . . . . : 72-C8-05-E3-0E-5C
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 10.0.0.3
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.0.0.1
DHCP Server . . . . . . . . . . . : 10.0.0.1
DNS Servers . . . . . . . . . . . : 10.0.0.1
Lease Obtained. . . . . . . . . . : Monday, October 19, 2009 10:35:25 AM

Lease Expires . . . . . . . . . . : Tuesday, October 20, 2009 9:53:12 AM


C:\Documents and Settings\Ron Yager>

[johnwill]

I'm guessing that bridge has something to do with it.


TCP/IP stack repair options for use with Windows XP with SP2/SP3.

Start, Run, CMD to open a command prompt:

In the command prompt window that opens, type type the following commands, each followed by the Enter key:

Note: Type only the text in bold for the following commands.

Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log

Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog

Reboot the machine.

[ryager]

ok, i reset the logs and rebooted, nothing changed. Do i need to remove the bridge?

[johnwill]

Yes, remove the bridge.