Can connect to the router but not the internet!

Simon1217 · 09-05-2009, 06:30 AM

I had my router connected to my PC which had internet when I installed the router and now the internet just doesn't work because it's an old computer, but I could still connect to the internet on my laptop through the same router. Wanting to get rid of the PC, I had the bright idea to disconnect the cable that went to my PC and just a cable from the modem to the router.. but it didnt work I can't connect to the internet unless I plug the cable from my modem to my computer. When I try to connect wirelessly the connection is successful but I am not connected to the internet, just the router. ?!?

ebackhus · 09-06-2009, 12:51 PM

Did you reboot the modem each time you changed what it was connected to?

Simon1217 · 09-09-2009, 03:23 PM

I rebooted the modem and the router every time I disconnected something

TheRandomTech · 09-11-2009, 02:46 PM

Try this:

Turn the modem off for 10 minutes, do not have your computer on. Then after ten minutes, turn your laptop on, make sure everything is functional. Once that is situated, go ahead and plug the modem back in. After all is said and done, go to your laptop go to Control Panel then click Network and Sharing Center on the left side, if you have Vista, there's a tab that says Connect to a network, click that. It should give you an option of wireless internet available in your area (if you have close neighbors that have wireless, I have alot =P) Once you find your wireless connection, click it, then you should be able to access the internet.

If this does not help, try look at your network card to make sure it's working properly....oh this may help...make sure your wireless is turned on...some laptops have a switch or touch thing that can turn your wireless off and on...make sure that is on =P

If none of these suggestions work, try going to RUN--->type in CMD---> /ipconfig release---> /ipconfig renew

You may have to contact your service provider. Sometimes when you disconnect your internet for a certain period of time it "locks up" and the service provider can "unlock" it.

Simon1217 · 09-12-2009, 11:35 AM

its alright, i bought a new router and got it working! thank you though ;)

09-05-2009, 06:30 AM	#1 (permalink)
Simon1217 Registered User Join Date: Sep 2009 Posts: 3 OS: Windows Vista Home Basic - Service Pack 2	Can connect to the router but not the internet! I had my router connected to my PC which had internet when I installed the router and now the internet just doesn't work because it's an old computer, but I could still connect to the internet on my laptop through the same router. Wanting to get rid of the PC, I had the bright idea to disconnect the cable that went to my PC and just a cable from the modem to the router.. but it didnt work I can't connect to the internet unless I plug the cable from my modem to my computer. When I try to connect wirelessly the connection is successful but I am not connected to the internet, just the router. ?!?

09-06-2009, 12:51 PM	#2 (permalink)
ebackhus Manager, Design Join Date: Apr 2005 Location: SATX Posts: 14,318 OS: WinXP Pro SP3/Windows 7 RTM My System Blog Entries: 28	Re: Can connect to the router but not the internet! Did you reboot the modem each time you changed what it was connected to? __________________ ----------------------------- There are no dumb questions, unless a customer is asking them. Help in the fight against cancer and other serious illnesses.

09-09-2009, 03:23 PM	#3 (permalink)
Simon1217 Registered User Join Date: Sep 2009 Posts: 3 OS: Windows Vista Home Basic - Service Pack 2	Re: Can connect to the router but not the internet! I rebooted the modem and the router every time I disconnected something

09-11-2009, 02:46 PM	#4 (permalink)
TheRandomTech Registered User Join Date: Sep 2009 Location: Michigan Posts: 73 OS: Vista Service Pack 1, HP Notebook	Re: Can connect to the router but not the internet! Try this: Turn the modem off for 10 minutes, do not have your computer on. Then after ten minutes, turn your laptop on, make sure everything is functional. Once that is situated, go ahead and plug the modem back in. After all is said and done, go to your laptop go to Control Panel then click Network and Sharing Center on the left side, if you have Vista, there's a tab that says Connect to a network, click that. It should give you an option of wireless internet available in your area (if you have close neighbors that have wireless, I have alot =P) Once you find your wireless connection, click it, then you should be able to access the internet. If this does not help, try look at your network card to make sure it's working properly....oh this may help...make sure your wireless is turned on...some laptops have a switch or touch thing that can turn your wireless off and on...make sure that is on =P If none of these suggestions work, try going to RUN--->type in CMD---> /ipconfig release---> /ipconfig renew You may have to contact your service provider. Sometimes when you disconnect your internet for a certain period of time it "locks up" and the service provider can "unlock" it.

09-12-2009, 11:35 AM	#5 (permalink)
Simon1217 Registered User Join Date: Sep 2009 Posts: 3 OS: Windows Vista Home Basic - Service Pack 2	Re: Can connect to the router but not the internet! its alright, i bought a new router and got it working! thank you though ;)