Cannot Log onto Router Configurations Page

terryma1215 · 08-23-2009, 03:06 PM

Just today, I tried to log onto my Router's (Ambit U10C019 or U10C022, I don't remember, but it's a gateway (modem and router in one) settings page, and I couldn't because I didn't have the right password.
I used to be able to log onto it perfectly (last time I logged on was about a month ago), but today, I just couldn't.
The factory default is user/user for basic user configuration (no luck using that, even though it says on the page facotry default is user/user...).
The "master admin" mode has user/pw combo as admin/cableroot, but I changed the password and I always successfully log in with that password...
Note: I did NOT change the basic user's info at all.
I had originally forwarded a port, and it was enabled all along, and today with the help of port testers, it is not opened, so I tried to reopen it, leading to the discovery of the change of password...

How could this have happened? And how can I fix it?
Any help ->

, much appreciated.
PS. My internet works fine, I just don't have the "luxury" to change the settings

clyde123 · 08-24-2009, 05:15 AM

What's the exact error message ?

terryma1215 · 08-24-2009, 03:16 PM

Everytime I type in the wrong password, the prompt box just pops up again. When I click Cancel, a page with this shows up:

HTTP 401 - Unauthorized

Authorization is required to access the configuration server.

You must enter the correct username and/or password.

08-23-2009, 03:06 PM	#1 (permalink)
terryma1215 Registered User Join Date: Jan 2009 Posts: 38 OS: Windows XP Media Center Edition SP3	Cannot Log onto Router Configurations Page Just today, I tried to log onto my Router's (Ambit U10C019 or U10C022, I don't remember, but it's a gateway (modem and router in one) settings page, and I couldn't because I didn't have the right password. I used to be able to log onto it perfectly (last time I logged on was about a month ago), but today, I just couldn't. The factory default is user/user for basic user configuration (no luck using that, even though it says on the page facotry default is user/user...). The "master admin" mode has user/pw combo as admin/cableroot, but I changed the password and I always successfully log in with that password... Note: I did NOT change the basic user's info at all. I had originally forwarded a port, and it was enabled all along, and today with the help of port testers, it is not opened, so I tried to reopen it, leading to the discovery of the change of password... How could this have happened? And how can I fix it? Any help -> , much appreciated. PS. My internet works fine, I just don't have the "luxury" to change the settings Last edited by terryma1215; 08-23-2009 at 03:08 PM. Reason: Extra Info.

08-24-2009, 05:15 AM	#2 (permalink)
clyde123 Registered User Join Date: Apr 2008 Location: Glasgow Posts: 400 OS: xp sp2	Re: Cannot Log onto Router Configurations Page What's the exact error message ?

08-24-2009, 03:16 PM	#3 (permalink)
terryma1215 Registered User Join Date: Jan 2009 Posts: 38 OS: Windows XP Media Center Edition SP3	Re: Cannot Log onto Router Configurations Page Everytime I type in the wrong password, the prompt box just pops up again. When I click Cancel, a page with this shows up: HTTP 401 - Unauthorized Authorization is required to access the configuration server. You must enter the correct username and/or password.