[SOLVED] current problem

TATAR · 08-20-2009, 12:29 PM

Hi there

My friend can't speak or write in English so he asked me to help him for this problem: today the current went off at his house for a few hours and when they turned it on later ,he swithed his PC on and saw that his modem's light indicating "Power" is blinking in red. He checked the connection to the current for the modem and it was ok, he removed the cables ,leading to the modem and put them back again-no result,he tried restarting it from the button at the back of the modem and still he had no luck it's still blinking in red although he can see "Ethernet " and "DSL" glowing in green. Any ideas and help will be appreciated.
Thank you very much

in advance
Your friend, TATAR (Ivo)

**ArmaTheGreek** · 08-20-2009, 07:07 PM

Sounds like a defective modem to me. What is the make/model of your modem?

TATAR · 08-21-2009, 12:56 AM

it's a Ztek product don't know the model,sry :(

TATAR · 08-21-2009, 10:16 AM

ok i checked it, the brand is Zte not Ztek like i wrote in the upper reply,model is ZXDSL 831

**ArmaTheGreek** · 08-21-2009, 12:59 PM

Ok I'm not really familiar with that kind of modem but what you can do is to hard reset it, push reset button or poke it for 1 minute, check if the wall socket is working fine (you can try a different wall socket just to make sure...) make sure power cable is properly connected to the modem, if power still red then maybe it is already a dead modem.

Try calling your ISP to check if the modem still in warranty and have them replace it.

Hope this helps.

TATAR · 08-22-2009, 01:40 AM

no worries i'll tell my fr to replace it with smth better (if it's in warranty) if not, than i'll tell him to buy a new one ;)... and about what u written well i tried all nothing worked, sry :(
but ty very much for the spent time and i wish u gl my fr :)

**ArmaTheGreek** · 08-22-2009, 12:36 PM

No problem,

Once your friend purchased a new modem you guys can post here if there's a problem with it. Goodluck and stay positive.

08-20-2009, 12:29 PM	#1 (permalink)
TATAR Registered User Join Date: Jul 2009 Location: Bulgaria, Varna Posts: 101 OS: Windows XP SP 3 My System	[SOLVED] current problem Hi there My friend can't speak or write in English so he asked me to help him for this problem: today the current went off at his house for a few hours and when they turned it on later ,he swithed his PC on and saw that his modem's light indicating "Power" is blinking in red. He checked the connection to the current for the modem and it was ok, he removed the cables ,leading to the modem and put them back again-no result,he tried restarting it from the button at the back of the modem and still he had no luck it's still blinking in red although he can see "Ethernet " and "DSL" glowing in green. Any ideas and help will be appreciated. Thank you very much in advance Your friend, TATAR (Ivo) Last edited by TATAR; 08-20-2009 at 12:30 PM.

08-20-2009, 07:07 PM	#2 (permalink)
ArmaTheGreek Pass The Oreos Join Date: Aug 2009 Location: Cainta, PH Posts: 570 OS: Windows XP SP2 My System	Re: current problem Sounds like a defective modem to me. What is the make/model of your modem? __________________ Regards, Arma The Greek "Look using your eyes but see with your mind."

08-21-2009, 12:56 AM	#3 (permalink)
TATAR Registered User Join Date: Jul 2009 Location: Bulgaria, Varna Posts: 101 OS: Windows XP SP 3 My System	Re: current problem it's a Ztek product don't know the model,sry :(

08-21-2009, 10:16 AM	#4 (permalink)
TATAR Registered User Join Date: Jul 2009 Location: Bulgaria, Varna Posts: 101 OS: Windows XP SP 3 My System	Re: current problem ok i checked it, the brand is Zte not Ztek like i wrote in the upper reply,model is ZXDSL 831

08-21-2009, 12:59 PM	#5 (permalink)
ArmaTheGreek Pass The Oreos Join Date: Aug 2009 Location: Cainta, PH Posts: 570 OS: Windows XP SP2 My System	Re: current problem Ok I'm not really familiar with that kind of modem but what you can do is to hard reset it, push reset button or poke it for 1 minute, check if the wall socket is working fine (you can try a different wall socket just to make sure...) make sure power cable is properly connected to the modem, if power still red then maybe it is already a dead modem. Try calling your ISP to check if the modem still in warranty and have them replace it. Hope this helps. __________________ Regards, Arma The Greek "Look using your eyes but see with your mind."

08-22-2009, 01:40 AM	#6 (permalink)
TATAR Registered User Join Date: Jul 2009 Location: Bulgaria, Varna Posts: 101 OS: Windows XP SP 3 My System	Re: current problem no worries i'll tell my fr to replace it with smth better (if it's in warranty) if not, than i'll tell him to buy a new one ;)... and about what u written well i tried all nothing worked, sry :( but ty very much for the spent time and i wish u gl my fr :)

08-22-2009, 12:36 PM	#7 (permalink)
ArmaTheGreek Pass The Oreos Join Date: Aug 2009 Location: Cainta, PH Posts: 570 OS: Windows XP SP2 My System	Re: [SOLVED] current problem No problem, Once your friend purchased a new modem you guys can post here if there's a problem with it. Goodluck and stay positive. __________________ Regards, Arma The Greek "Look using your eyes but see with your mind."