Belkin F5D8633 - slow speed

trevorp · 07-11-2009, 10:07 AM

Greetings all.
Have just bought new Belkin N F5D8633 adsl router -had initial connection problems with ISP Tiscali - but now connecting ok. Problem is that download speeds are 17 -25 Kbps - pages take ages to open. Router homepage reports download speed as 1152kbps (which is the speed of my connection - half a meg - I am pretty far from the exchange.) but speed tests report actual as approx 20kbps. I have all settings ok as far as I am aware. I have also tried disabling all security, and disabling Windows Firewall, and anti virus programs-makes no difference. I have been running a Netgear dg834G for four years with not any problem - gettting full download speed.
Op System Windows 7 beta, and have also tried on laptop with XP Home. andanother laptop with Vista 32bit. Also tried running as Wireless G (54) still same slow speed.. I would greatly appreciate asdsistance in sorting this problem.

Regards T

MikenandezNST · 07-11-2009, 10:22 AM

Please verify if you have tried connecting the PC directly to your modem provided by your ISP and the problem does not exist when connecting in that fashion.

trevorp · 07-11-2009, 12:11 PM

Thanks for rapid reply. No I do not have the original modem any longer - but have had absolutely no speed issues with the Wireless or wired usage of my Netgear DG834G -running for 4 years now - completely stable signal.
Regards T

trevorp · 07-11-2009, 12:13 PM

This problem has only appeared with the Belkin - never any problems before! Regards T

MikenandezNST · 07-11-2009, 08:08 PM

Log into your Belkin and post a screenshot of it's interface please.

help4u · 07-12-2009, 01:06 PM

U need to update firmware on ur router.
<>Go to belkin.com, go to support.
<>Search for the latest firmware for ur model.
<>Download and install, everything should be fine after that.

heyimjason · 07-14-2009, 08:36 AM

Firmware upgrades are rarely needed, and even more rarely fix genuine problems.

Your best (and easiest) bet should be to try to exchange the modem/router for a new one, in case the one you just got is defective.

If you're using the wireless feature on the modem/router, try connecting directly to the modem/router (if it has ethernet ports). If that doesn't solve anything, and you're sure it's not your computer, then it's the modem/router.

It it does solve the issue, then your wireless settings (either in your computer, or within the modem/router) are off - OR - it's a defective modem/router.

Also, make sure that your ISP knows your model number and MAC ID of your modem/router, otherwise your connection will be horrible (or non existent).

trevorp · 07-18-2009, 07:23 AM

Hi all - sorry for delay in answering - have been away. Ref Belkin router -I have done all that everyone has suggested - still problem. After contacting Belkin they agree router is faulty - and have issued RMA. Have returned router yesterday and am awaiting replacement. Will post again if the next one is ok. Many thanks to all for your help. Regards Trevor

trevorp · 07-24-2009, 02:56 PM

Hi All
many thanks for all replies to this problem - it is now resolved - RMA'd the original - received new one today - powered up and got full speed connection practically.
Best regards to all
trevorp

07-11-2009, 10:07 AM	#1 (permalink)
trevorp Registered User Join Date: Sep 2008 Location: Yorkshire Posts: 5 OS: Visa 32bit	Belkin F5D8633 - slow speed Greetings all. Have just bought new Belkin N F5D8633 adsl router -had initial connection problems with ISP Tiscali - but now connecting ok. Problem is that download speeds are 17 -25 Kbps - pages take ages to open. Router homepage reports download speed as 1152kbps (which is the speed of my connection - half a meg - I am pretty far from the exchange.) but speed tests report actual as approx 20kbps. I have all settings ok as far as I am aware. I have also tried disabling all security, and disabling Windows Firewall, and anti virus programs-makes no difference. I have been running a Netgear dg834G for four years with not any problem - gettting full download speed. Op System Windows 7 beta, and have also tried on laptop with XP Home. andanother laptop with Vista 32bit. Also tried running as Wireless G (54) still same slow speed.. I would greatly appreciate asdsistance in sorting this problem. Regards T

07-11-2009, 10:22 AM	#2 (permalink)
MikenandezNST Tech, Microsoft Support Join Date: Apr 2008 Location: California Posts: 1,148 OS: Win Vista Ultimate EditionSP1/WinXPSP3 Blog Entries: 2	Re: Belkin F5D8633 - slow speed Please verify if you have tried connecting the PC directly to your modem provided by your ISP and the problem does not exist when connecting in that fashion. __________________

07-11-2009, 12:11 PM	#3 (permalink)
trevorp Registered User Join Date: Sep 2008 Location: Yorkshire Posts: 5 OS: Visa 32bit	Re: Belkin F5D8633 - slow speed Thanks for rapid reply. No I do not have the original modem any longer - but have had absolutely no speed issues with the Wireless or wired usage of my Netgear DG834G -running for 4 years now - completely stable signal. Regards T

07-11-2009, 12:13 PM	#4 (permalink)
trevorp Registered User Join Date: Sep 2008 Location: Yorkshire Posts: 5 OS: Visa 32bit	Re: Belkin F5D8633 - slow speed This problem has only appeared with the Belkin - never any problems before! Regards T

07-11-2009, 08:08 PM	#5 (permalink)
MikenandezNST Tech, Microsoft Support Join Date: Apr 2008 Location: California Posts: 1,148 OS: Win Vista Ultimate EditionSP1/WinXPSP3 Blog Entries: 2	Re: Belkin F5D8633 - slow speed Log into your Belkin and post a screenshot of it's interface please. __________________

07-12-2009, 01:06 PM	#6 (permalink)
help4u Registered User Join Date: Jul 2009 Posts: 14 OS: xp	Re: Belkin F5D8633 - slow speed U need to update firmware on ur router. <>Go to belkin.com, go to support. <>Search for the latest firmware for ur model. <>Download and install, everything should be fine after that.

07-14-2009, 08:36 AM	#7 (permalink)
heyimjason Registered User Join Date: Jul 2009 Posts: 78 OS: various	Re: Belkin F5D8633 - slow speed Firmware upgrades are rarely needed, and even more rarely fix genuine problems. Your best (and easiest) bet should be to try to exchange the modem/router for a new one, in case the one you just got is defective. If you're using the wireless feature on the modem/router, try connecting directly to the modem/router (if it has ethernet ports). If that doesn't solve anything, and you're sure it's not your computer, then it's the modem/router. It it does solve the issue, then your wireless settings (either in your computer, or within the modem/router) are off - OR - it's a defective modem/router. Also, make sure that your ISP knows your model number and MAC ID of your modem/router, otherwise your connection will be horrible (or non existent).

07-18-2009, 07:23 AM	#8 (permalink)
trevorp Registered User Join Date: Sep 2008 Location: Yorkshire Posts: 5 OS: Visa 32bit	Re: Belkin F5D8633 - slow speed Hi all - sorry for delay in answering - have been away. Ref Belkin router -I have done all that everyone has suggested - still problem. After contacting Belkin they agree router is faulty - and have issued RMA. Have returned router yesterday and am awaiting replacement. Will post again if the next one is ok. Many thanks to all for your help. Regards Trevor

07-24-2009, 02:56 PM	#9 (permalink)
trevorp Registered User Join Date: Sep 2008 Location: Yorkshire Posts: 5 OS: Visa 32bit	Re: Belkin F5D8633 - slow speed Hi All many thanks for all replies to this problem - it is now resolved - RMA'd the original - received new one today - powered up and got full speed connection practically. Best regards to all trevorp