Router cutting off connection

Empleh · 07-08-2009, 07:59 PM

I got a desktop computer 2-3 years ago, and it worked fine until about a year ago. It is wiresessly connected to a linksys router which has been cutting off Internet connection. The Internet connection
Is strong, but for some reason cuts out randomly, mainly during gameplay, it then reconnects 5-10 secs later. When the other computer, which is wired to the router goes on the Internet, the computer connected wirelessly disconnects almost every 10 secs, making it impossible to play games online or use the Internet at all. Please help, this has been frustrating me for a while.

**lorjack** · 07-08-2009, 08:13 PM

Supply the following information please.

OS running on all affected systems
Make & models of all equipment (routers, network cards, modems).
Wired or wireless?
What wireless encryption is in use? (WPA, WPA2, WEP, None)
Browsers being used (Firefox, IE, Safari, Opera,...)
What security software is installed? (Firewalls, AV, Spyware, Malware,...)

Open up a command prompt (Start > run > cmd)
Type the following bolded commands and post the results for each affected machine.

ipconfig /all
ping www.google.com
ping 74.125.53.99

Note: To post results of commands, alternate click on the top of the command prompt > edit > select all >
alternate click on the top of the command prompt > edit > copy > paste in a message here. If you are on
a computer that can't connect to the internet then paste the contents in a text document and save it to a
portable media like a flash drive, then use an internet capable machine to post the contents.

07-08-2009, 07:59 PM	#1 (permalink)
Empleh Registered User Join Date: Jul 2009 Posts: 1 OS: Xp	Router cutting off connection I got a desktop computer 2-3 years ago, and it worked fine until about a year ago. It is wiresessly connected to a linksys router which has been cutting off Internet connection. The Internet connection Is strong, but for some reason cuts out randomly, mainly during gameplay, it then reconnects 5-10 secs later. When the other computer, which is wired to the router goes on the Internet, the computer connected wirelessly disconnects almost every 10 secs, making it impossible to play games online or use the Internet at all. Please help, this has been frustrating me for a while.

07-08-2009, 08:13 PM	#2 (permalink)
lorjack TSF Enthusiast Join Date: Nov 2007 Location: Planet Earth Posts: 2,205 OS: Windows 2K, XP Pro sp3, Windows Vista, Windows 7, Ubuntu	Re: Router cutting off connection Supply the following information please. OS running on all affected systems Make & models of all equipment (routers, network cards, modems). Wired or wireless? What wireless encryption is in use? (WPA, WPA2, WEP, None) Browsers being used (Firefox, IE, Safari, Opera,...) What security software is installed? (Firewalls, AV, Spyware, Malware,...) Open up a command prompt (Start > run > cmd) Type the following bolded commands and post the results for each affected machine. ipconfig /all ping www.google.com ping 74.125.53.99 Note: To post results of commands, alternate click on the top of the command prompt > edit > select all > alternate click on the top of the command prompt > edit > copy > paste in a message here. If you are on a computer that can't connect to the internet then paste the contents in a text document and save it to a portable media like a flash drive, then use an internet capable machine to post the contents. __________________ Those who can't write, write manuals. Don't trouble trouble until trouble troubles you...