online game time gaping

montiaro · 07-02-2009, 11:25 PM

i play several online games such as warcraft 3 or WoW or Call of Duty but when i load the game in 30 minutes exactly it will disconnect me on any game, i am connected to other online stuff like team speak or ventrilo and aim and msn but it doesnt kick me off those, am thinking its a setting in the computer not internet problem, i have 2 other computers and i dont get disconnected on any of them ever, so problem is i get disconnected from a game after 30 minutes of playing on it

fej2008 · 07-04-2009, 03:00 PM

Can you post your computer specs? (processor, ram, video card, board, psu)

If it just happens when playing game only and just for that specific computer then it could be the video card.

Try downloading http://www.cpuid.com/hwmonitor.php then run it (no need to install) then play a game then once the game closes, look at the hwmonitor and post here a screenshot of the actual temps or post the cpu temp and video card temp. You can also post information about your PSU, it will definitely help.

montiaro · 07-04-2009, 03:52 PM

i dont know if it can be the video card because in my other computer it was this exact video card but hotter and it never did this, this case is alot cooler then my previous computer, when am playing the game it says "You have been disconnected due to a time gap between you and the server."

montiaro · 07-06-2009, 11:37 PM

bump!

fej2008 · 07-08-2009, 02:04 PM

Sounds like a connection error, have you tried disabling your antivirus, firewalls, proxies?

What's the make/model modem? router? OS? service pack?

montiaro · 07-08-2009, 06:15 PM

oops i guess those links didnt copy over right heres them again
http://www.newegg.com/Product/Produc...82E16813128374 - motherboard
http://www.newegg.com/Product/Produc...82E16817139006 - power supply
http://www.newegg.com/Product/Produc...82E16819115202 - processor
http://www.newegg.com/Product/Produc...82E16820227375 - ram
http://www.newegg.com/Product/Produc...82E16811146047 - case

my router is connected to all my computers and this is the only computer that it happens to its just a linksys router and am just using XP with service pack 3, it is up to date
Linksys Wireless-G Broadband Router with SpeedBooster WRT54GS

it has to be something with the motherboard or something its not my connection or router i already know that its some setting in the bios or something with the computer itself all outside sources have already been proven to work, my internet never shuts down its only the game, ill be on msn and aim and they stay on the whole time its only the game that dc's

**Mcninjaguy** · 07-10-2009, 02:26 AM

What anti Virus product are you using?

montiaro · 07-10-2009, 02:27 AM

avg on both computers but 1 computer everything works another the disconnecting and have tried disabling them

montiaro · 07-10-2009, 02:38 AM

do u think windows firewall would do this? i dont think i had it on there

montiaro · 07-10-2009, 03:38 AM

already allowed it, it doesnt make a difference

montiaro · 07-12-2009, 11:32 PM

bumps

**Mcninjaguy** · 07-13-2009, 12:11 AM

Try and see if it they are on your firewall. If not add them.

update Call of Duty (which ever game it is) with punkbuster
http://websec.evenbalance.com/downlo...oad.php?file=1

Whre are you located and what servers are you going on? It might be that you are really far away and your ping is too high.

montiaro · 07-13-2009, 03:23 PM

its not only COD that has this problem any online game like WoW or farcry, my ping on the servers are like 54 and punkbuster is up to date, i only pick server with good ping, i disabled all firewalls and it still happens

**Mcninjaguy** · 07-13-2009, 07:30 PM

Try disabling AVG too.

montiaro · 07-13-2009, 11:06 PM

i did, windows firewall and avg

heyimjason · 07-14-2009, 07:13 AM

I wouldn't assume it's a hardware issue, if the only thing that happens is the games lose connection. Especially if your other programs don't lose connection.

Since you're able to connect and play for 30 minutes or so, I'd also venture to say that it's not a software or firewall/antivirus issue, either.

How populated are the servers you play on? Have you tried playing on new or low-population servers?

Are you on a wireless connection? With most online games, the connections are very sensitive and even a quick 1 or 2 second drop in connectivity can cause you to completely lose connection and be dropped from a game.

However, with many programs, such as your MSN, or others like Yahoo! Messenger or AIM, connections take longer to time out and cause you to drop.

If you're on a wireless connection, I'd suggest connecting directly to your cable modem for an hour or two and seeing if you still have the issue.

If you do still have the issue, you may be able to log into your modem's status page and check the signal levels of your connection. If they're too high or low, your connection will drop intermittently. You may also be able to call your ISP and have them check your modem levels as well as connection history (some ISPs can check connection interruptions over a time span).

Try these and give an update. :)

montiaro · 07-14-2009, 03:12 PM

i am not wireless, and i dont think the servers are a issue since like WoW there is only one place u can connect to, this isnt just CoD, i used www.dslreports.com for a line quality test and everthing seemed good with pings and such, no loss in signal, its not the internet cause i have 3 computers and 2 of them never do this its only the new one i just built

heyimjason · 07-14-2009, 05:31 PM

Servers are often the issue. WoW has close to 50 or so servers that you can connect to. You have to pick a server before you can even create your characters.

Doing a line quality test is only helpful if your lines are severely and constantly messed up, otherwise it won't be able to detect the problem exactly when it happens.

So you're saying that you can play WoW and CoD on your other 2 computers without having this issue?

If that's the case, you may just have a faulty NIC. I'd say to try your games on your other computers and see for sure if they do or don't currently have this issue.

By the way, your ping to the servers you're using is double what mine is to game servers. I'd still strongly suggest having your ISP tell you about your modem levels and connection history.

**Mcninjaguy** · 07-14-2009, 07:26 PM

Try reinstall your ethernet driver (chipset drivers).

montiaro · 07-14-2009, 11:13 PM

at windows update there is a update on my ethernet driver but it was dated in 2005 when i install it from microsoft it uninstalls my ethernet drivers and then i have to use the cd that came with the motherboard to get it back and then it says i need to update it again, when i try to connect to this site it always takes forever and sometimes doesnt even load but other sites load fine and fast

07-02-2009, 11:25 PM	#1 (permalink)
montiaro Registered User Join Date: Jul 2008 Posts: 228 OS: xp	online game time gaping i play several online games such as warcraft 3 or WoW or Call of Duty but when i load the game in 30 minutes exactly it will disconnect me on any game, i am connected to other online stuff like team speak or ventrilo and aim and msn but it doesnt kick me off those, am thinking its a setting in the computer not internet problem, i have 2 other computers and i dont get disconnected on any of them ever, so problem is i get disconnected from a game after 30 minutes of playing on it

07-04-2009, 03:00 PM	#2 (permalink)
fej2008 Registered User Join Date: Jun 2009 Posts: 263 OS: Windows XP SP2	Re: online game time gaping Can you post your computer specs? (processor, ram, video card, board, psu) If it just happens when playing game only and just for that specific computer then it could be the video card. Try downloading http://www.cpuid.com/hwmonitor.php then run it (no need to install) then play a game then once the game closes, look at the hwmonitor and post here a screenshot of the actual temps or post the cpu temp and video card temp. You can also post information about your PSU, it will definitely help.

07-04-2009, 03:52 PM	#3 (permalink)
montiaro Registered User Join Date: Jul 2008 Posts: 228 OS: xp	Re: online game time gaping i just made this computer lemme find the the post where i posted my stuff http://www.newegg.com/Product/Produc...82E16813131359 - motherboard http://www.newegg.com/Product/Produc...82E16817139006 - power supply http://www.newegg.com/Product/Produc...82E16819115202 - processor http://www.newegg.com/Product/Produc...82E16820227375 - ram http://www.newegg.com/Product/Produc...82E16811146047 - case http://www.newegg.com/Product/Produc...82E16814150316 - video card http://www.newegg.com/Product/Produc...82E16822136073 - hard drive http://www.newegg.com/Product/Produc...82E16827136167 - dvd burner i dont know if it can be the video card because in my other computer it was this exact video card but hotter and it never did this, this case is alot cooler then my previous computer, when am playing the game it says "You have been disconnected due to a time gap between you and the server." Last edited by montiaro; 07-04-2009 at 04:12 PM.

07-06-2009, 11:37 PM	#4 (permalink)
montiaro Registered User Join Date: Jul 2008 Posts: 228 OS: xp	Re: online game time gaping bump!

07-08-2009, 02:04 PM	#5 (permalink)
fej2008 Registered User Join Date: Jun 2009 Posts: 263 OS: Windows XP SP2	Re: online game time gaping Sounds like a connection error, have you tried disabling your antivirus, firewalls, proxies? What's the make/model modem? router? OS? service pack?

07-08-2009, 06:15 PM	#6 (permalink)
montiaro Registered User Join Date: Jul 2008 Posts: 228 OS: xp	Re: online game time gaping oops i guess those links didnt copy over right heres them again http://www.newegg.com/Product/Produc...82E16813128374 - motherboard http://www.newegg.com/Product/Produc...82E16817139006 - power supply http://www.newegg.com/Product/Produc...82E16819115202 - processor http://www.newegg.com/Product/Produc...82E16820227375 - ram http://www.newegg.com/Product/Produc...82E16811146047 - case my router is connected to all my computers and this is the only computer that it happens to its just a linksys router and am just using XP with service pack 3, it is up to date Linksys Wireless-G Broadband Router with SpeedBooster WRT54GS it has to be something with the motherboard or something its not my connection or router i already know that its some setting in the bios or something with the computer itself all outside sources have already been proven to work, my internet never shuts down its only the game, ill be on msn and aim and they stay on the whole time its only the game that dc's Last edited by montiaro; 07-08-2009 at 06:28 PM.

07-10-2009, 02:26 AM	#7 (permalink)
Mcninjaguy Mentor, Games Team Join Date: Jun 2008 Location: Ottawa, Ontario, Canada Posts: 10,360 OS: Windows 7 Ultimate 64bit My System Blog Entries: 1	Re: online game time gaping What anti Virus product are you using? __________________ If you have problem, PM me and I'll respond in the thread you made. power-supply-information-selection Nvidia Drivers ATI drivers Direct X

07-10-2009, 02:27 AM	#8 (permalink)
montiaro Registered User Join Date: Jul 2008 Posts: 228 OS: xp	Re: online game time gaping avg on both computers but 1 computer everything works another the disconnecting and have tried disabling them

07-10-2009, 02:38 AM	#9 (permalink)
montiaro Registered User Join Date: Jul 2008 Posts: 228 OS: xp	Re: online game time gaping do u think windows firewall would do this? i dont think i had it on there

07-10-2009, 03:38 AM	#10 (permalink)
montiaro Registered User Join Date: Jul 2008 Posts: 228 OS: xp	Re: online game time gaping already allowed it, it doesnt make a difference

07-12-2009, 11:32 PM	#11 (permalink)
montiaro Registered User Join Date: Jul 2008 Posts: 228 OS: xp	Re: online game time gaping bumps

07-13-2009, 12:11 AM	#12 (permalink)
Mcninjaguy Mentor, Games Team Join Date: Jun 2008 Location: Ottawa, Ontario, Canada Posts: 10,360 OS: Windows 7 Ultimate 64bit My System Blog Entries: 1	Re: online game time gaping Try and see if it they are on your firewall. If not add them. update Call of Duty (which ever game it is) with punkbuster http://websec.evenbalance.com/downlo...oad.php?file=1 Whre are you located and what servers are you going on? It might be that you are really far away and your ping is too high. __________________ If you have problem, PM me and I'll respond in the thread you made. power-supply-information-selection Nvidia Drivers ATI drivers Direct X

07-13-2009, 03:23 PM	#13 (permalink)
montiaro Registered User Join Date: Jul 2008 Posts: 228 OS: xp	Re: online game time gaping its not only COD that has this problem any online game like WoW or farcry, my ping on the servers are like 54 and punkbuster is up to date, i only pick server with good ping, i disabled all firewalls and it still happens

07-13-2009, 07:30 PM	#14 (permalink)
Mcninjaguy Mentor, Games Team Join Date: Jun 2008 Location: Ottawa, Ontario, Canada Posts: 10,360 OS: Windows 7 Ultimate 64bit My System Blog Entries: 1	Re: online game time gaping Try disabling AVG too. __________________ If you have problem, PM me and I'll respond in the thread you made. power-supply-information-selection Nvidia Drivers ATI drivers Direct X

07-13-2009, 11:06 PM	#15 (permalink)
montiaro Registered User Join Date: Jul 2008 Posts: 228 OS: xp	Re: online game time gaping i did, windows firewall and avg

07-14-2009, 07:13 AM	#16 (permalink)
heyimjason Registered User Join Date: Jul 2009 Posts: 78 OS: various	Re: online game time gaping I wouldn't assume it's a hardware issue, if the only thing that happens is the games lose connection. Especially if your other programs don't lose connection. Since you're able to connect and play for 30 minutes or so, I'd also venture to say that it's not a software or firewall/antivirus issue, either. How populated are the servers you play on? Have you tried playing on new or low-population servers? Are you on a wireless connection? With most online games, the connections are very sensitive and even a quick 1 or 2 second drop in connectivity can cause you to completely lose connection and be dropped from a game. However, with many programs, such as your MSN, or others like Yahoo! Messenger or AIM, connections take longer to time out and cause you to drop. If you're on a wireless connection, I'd suggest connecting directly to your cable modem for an hour or two and seeing if you still have the issue. If you do still have the issue, you may be able to log into your modem's status page and check the signal levels of your connection. If they're too high or low, your connection will drop intermittently. You may also be able to call your ISP and have them check your modem levels as well as connection history (some ISPs can check connection interruptions over a time span). Try these and give an update. :)

07-14-2009, 03:12 PM	#17 (permalink)
montiaro Registered User Join Date: Jul 2008 Posts: 228 OS: xp	Re: online game time gaping i am not wireless, and i dont think the servers are a issue since like WoW there is only one place u can connect to, this isnt just CoD, i used www.dslreports.com for a line quality test and everthing seemed good with pings and such, no loss in signal, its not the internet cause i have 3 computers and 2 of them never do this its only the new one i just built

07-14-2009, 05:31 PM	#18 (permalink)
heyimjason Registered User Join Date: Jul 2009 Posts: 78 OS: various	Re: online game time gaping Servers are often the issue. WoW has close to 50 or so servers that you can connect to. You have to pick a server before you can even create your characters. Doing a line quality test is only helpful if your lines are severely and constantly messed up, otherwise it won't be able to detect the problem exactly when it happens. So you're saying that you can play WoW and CoD on your other 2 computers without having this issue? If that's the case, you may just have a faulty NIC. I'd say to try your games on your other computers and see for sure if they do or don't currently have this issue. By the way, your ping to the servers you're using is double what mine is to game servers. I'd still strongly suggest having your ISP tell you about your modem levels and connection history.

07-14-2009, 07:26 PM	#19 (permalink)
Mcninjaguy Mentor, Games Team Join Date: Jun 2008 Location: Ottawa, Ontario, Canada Posts: 10,360 OS: Windows 7 Ultimate 64bit My System Blog Entries: 1	Re: online game time gaping Try reinstall your ethernet driver (chipset drivers). __________________ If you have problem, PM me and I'll respond in the thread you made. power-supply-information-selection Nvidia Drivers ATI drivers Direct X

07-14-2009, 11:13 PM	#20 (permalink)
montiaro Registered User Join Date: Jul 2008 Posts: 228 OS: xp	Re: online game time gaping at windows update there is a update on my ethernet driver but it was dated in 2005 when i install it from microsoft it uninstalls my ethernet drivers and then i have to use the cd that came with the motherboard to get it back and then it says i need to update it again, when i try to connect to this site it always takes forever and sometimes doesnt even load but other sites load fine and fast Last edited by montiaro; 07-14-2009 at 11:14 PM.