Help: Random Lag

interp101 · 07-02-2009, 01:37 AM

Hi, i was wondering if anyone could help me out? My internet has been laggy for the past 2 weeks now. The problem is one minute i will be pinging somewhere around 60 ms to a server, and the next minute it goes up to as high as 200-400 ms. It started out of nowhere. I have scanned my PC for ad wares and spy wares and didn't find anything.

OS: Windows XP Pro SP2
PC: Intel(R) Core(TM)2CPU 4400 @ 2.00 GHZ
Router: Actiontec GT704-WG
ISP: Verizon
Browser: Firefox

johnwill · 07-02-2009, 10:06 AM

Register at DSLReports and run their Line Quality Tests. It's best to run this test with a direct wired connection to eliminate any wireless issues from the results. It's useful many times to run this test several times, and we'd like to see each of the results. Post the results link from the top of the test display page for each test run here.

The link to post is near the top of the page and looks like:

If you wish to post this result to a forum, please copy/paste this URL
http://www.dslreports.com/linequality/nil/2357195 <- sample only, yours will obviously be different!
and your IP will be disguised.

Copy/paste that link here.

Note: You will have to enable PING (ICMP) request response either in your router (if you have one), or in your computer's firewall for direct modem connections. This is very important to get the most important part of the test to run.

DSLReports

Here's also the Line Quality Tests FAQ to help you understand the results. This will answer some questions about the line quality display.

interp101 · 07-03-2009, 12:22 AM

Quote:

Originally Posted by johnwill

[i][color="Red"]

Note: You will have to enable PING (ICMP) request response either in your router (if you have one), or in your computer's firewall for direct modem connections. This is very important to get the most important part of the test to run.

How would i go about doing that?

Here are the tests i'm going to run them at different times for better results as you mentioned

1pm - 3 pm EST
Test #1 http://www.dslreports.com/linequality/nil/2538024

Test#2 http://www.dslreports.com/linequality/nil/2538027

Test#3 http://www.dslreports.com/linequality/nil/2538040

2am - 3 am

Test#1 http://www.dslreports.com/linequality/nil/2538259

Test #2 http://www.dslreports.com/linequality/nil/2538262

interp101 · 07-03-2009, 12:46 AM

Test #3 http://www.dslreports.com/linequality/nil/2538264

johnwill · 07-03-2009, 07:12 PM

Well, there are some small issues, hard to say if that's the total problem.

interp101 · 07-13-2009, 01:28 AM

so what should my next step be? this random spike is extremely annoying

heyimjason · 07-14-2009, 08:12 AM

The first thing you should try, if you're able, would be to connect directly to your modem for an hour or two and see if you still have those issues.

If not, it's a wireless or a router issue.
If so, it's an "outside" or modem issue.

I'd need to know which type of issue it is before I branched off into 50 other possibilities. :) I'll subscribe to this thread so you can update it after testing.

07-02-2009, 01:37 AM	#1 (permalink)
interp101 Registered User Join Date: Jul 2009 Posts: 4 OS: Win XP	Help: Random Lag Hi, i was wondering if anyone could help me out? My internet has been laggy for the past 2 weeks now. The problem is one minute i will be pinging somewhere around 60 ms to a server, and the next minute it goes up to as high as 200-400 ms. It started out of nowhere. I have scanned my PC for ad wares and spy wares and didn't find anything. OS: Windows XP Pro SP2 PC: Intel(R) Core(TM)2CPU 4400 @ 2.00 GHZ Router: Actiontec GT704-WG ISP: Verizon Browser: Firefox

07-02-2009, 10:06 AM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,546 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Help: Random Lag Register at DSLReports and run their Line Quality Tests. It's best to run this test with a direct wired connection to eliminate any wireless issues from the results. It's useful many times to run this test several times, and we'd like to see each of the results. Post the results link from the top of the test display page for each test run here. The link to post is near the top of the page and looks like: If you wish to post this result to a forum, please copy/paste this URL http://www.dslreports.com/linequality/nil/2357195 <- sample only, yours will obviously be different! and your IP will be disguised. Copy/paste that link here. Note: You will have to enable PING (ICMP) request response either in your router (if you have one), or in your computer's firewall for direct modem connections. This is very important to get the most important part of the test to run. DSLReports Here's also the Line Quality Tests FAQ to help you understand the results. This will answer some questions about the line quality display. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

07-03-2009, 12:46 AM	#4 (permalink)
interp101 Registered User Join Date: Jul 2009 Posts: 4 OS: Win XP	Re: Help: Random Lag Test #3 http://www.dslreports.com/linequality/nil/2538264

07-03-2009, 07:12 PM	#5 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,546 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Help: Random Lag Well, there are some small issues, hard to say if that's the total problem. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

07-13-2009, 01:28 AM	#6 (permalink)
interp101 Registered User Join Date: Jul 2009 Posts: 4 OS: Win XP	Re: Help: Random Lag so what should my next step be? this random spike is extremely annoying

07-14-2009, 08:12 AM	#7 (permalink)
heyimjason Registered User Join Date: Jul 2009 Posts: 78 OS: various	Re: Help: Random Lag The first thing you should try, if you're able, would be to connect directly to your modem for an hour or two and see if you still have those issues. If not, it's a wireless or a router issue. If so, it's an "outside" or modem issue. I'd need to know which type of issue it is before I branched off into 50 other possibilities. :) I'll subscribe to this thread so you can update it after testing.