Manual Strangulation Prevention

Chronic Tech · 06-21-2009, 02:51 PM

You can save a man from murdering someone..... think about this as a public service

I use what was Toucan as my ISP, and my exchange can only handle 2mb download. In theory I can get 1.9mb here, some distance from the exchange. A 'ping test' shows that I should also be able to get 380kbps upload. Plainly that is affected by line competition at peak times, but that is the speed at off peak times, during weekdays normally, when I upload.

I upload video files (MP4) to the usual places, but some little darling appears to be restricting upload speed. I am pretty sure it is not my ISP, and it certainly is not YouTube etc, as upload speeds to the two sites I upload to is the same. This leaves me with the assumption that BT is restricting my upload speeds for some reason. What is your opinion?

If an upload speed of 380kbps is available then I expect my files to go up at that speed, or whatever is available. Currently the best speed I can get is 47.8kbps

I have contact Toucan, and got the usual 'round the houses' Indian response from their tech people who say that they do not limit anything. Does anyone know how to complain to BT, or whoever is responsible for this? Anyone any ideas?

Justin

**lorjack** · 06-21-2009, 10:40 PM

Make sure of your units. I would suspect that your upload is 47.8 kBps not 47.8 kbps.
B = bytes
b = bits

And 47.8 kBps is 380 kbps

PoIIux · 06-22-2009, 05:52 AM

What lorjack said.

ISPs advertise connections in Megabits per second (Mbps, notice lower case b for 'bit').

However, on the internet, your downloads/uploads will appear in bytes (upper case B).

In this case, like lorjack mentioned, 1 byte is equal to 8 bits. Hence, if you translate 380Mbps (divide by 8), you will get 47.5 KB/s

To have a connection that supports 380 KB/s upload is quote costly, and probably not even offered to home users.

**johnwill** · 06-23-2009, 11:07 AM

BIts and bytes as mentioned, nothing is wrong with your connection.

Chronic Tech · 06-24-2009, 05:43 AM

Hello.

Thanks for your advice. I appreciate what you do.

Justin

**lorjack** · 06-24-2009, 02:00 PM

It is a common mistake

06-21-2009, 02:51 PM	#1 (permalink)
Chronic Tech Registered User Join Date: Mar 2006 Posts: 97 OS: xp	Manual Strangulation Prevention You can save a man from murdering someone..... think about this as a public service I use what was Toucan as my ISP, and my exchange can only handle 2mb download. In theory I can get 1.9mb here, some distance from the exchange. A 'ping test' shows that I should also be able to get 380kbps upload. Plainly that is affected by line competition at peak times, but that is the speed at off peak times, during weekdays normally, when I upload. I upload video files (MP4) to the usual places, but some little darling appears to be restricting upload speed. I am pretty sure it is not my ISP, and it certainly is not YouTube etc, as upload speeds to the two sites I upload to is the same. This leaves me with the assumption that BT is restricting my upload speeds for some reason. What is your opinion? If an upload speed of 380kbps is available then I expect my files to go up at that speed, or whatever is available. Currently the best speed I can get is 47.8kbps I have contact Toucan, and got the usual 'round the houses' Indian response from their tech people who say that they do not limit anything. Does anyone know how to complain to BT, or whoever is responsible for this? Anyone any ideas? Justin

06-21-2009, 10:40 PM	#2 (permalink)
lorjack TSF Enthusiast Join Date: Nov 2007 Location: Planet Earth Posts: 2,209 OS: Windows 2K, XP Pro sp3, Windows Vista, Windows 7, Ubuntu	Re: Manual Strangulation Prevention Make sure of your units. I would suspect that your upload is 47.8 kBps not 47.8 kbps. B = bytes b = bits And 47.8 kBps is 380 kbps __________________ Those who can't write, write manuals. Don't trouble trouble until trouble troubles you...

06-22-2009, 05:52 AM	#3 (permalink)
PoIIux Registered User Join Date: Jun 2009 Posts: 27 OS: XP SP3	Re: Manual Strangulation Prevention What lorjack said. ISPs advertise connections in Megabits per second (Mbps, notice lower case b for 'bit'). However, on the internet, your downloads/uploads will appear in bytes (upper case B). In this case, like lorjack mentioned, 1 byte is equal to 8 bits. Hence, if you translate 380Mbps (divide by 8), you will get 47.5 KB/s To have a connection that supports 380 KB/s upload is quote costly, and probably not even offered to home users.

06-23-2009, 11:07 AM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,907 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Manual Strangulation Prevention BIts and bytes as mentioned, nothing is wrong with your connection. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

06-24-2009, 05:43 AM	#5 (permalink)
Chronic Tech Registered User Join Date: Mar 2006 Posts: 97 OS: xp	Re: Manual Strangulation Prevention Hello. Thanks for your advice. I appreciate what you do. Justin

06-24-2009, 02:00 PM	#6 (permalink)
lorjack TSF Enthusiast Join Date: Nov 2007 Location: Planet Earth Posts: 2,209 OS: Windows 2K, XP Pro sp3, Windows Vista, Windows 7, Ubuntu	Re: Manual Strangulation Prevention It is a common mistake __________________ Those who can't write, write manuals. Don't trouble trouble until trouble troubles you...