Connected but can't browse-at wits end

[piccard]

windows xp sp2
wireless connection: linksys wmp54g v4.3 wireless adapter to matched router.

Connection was working fine and now I can't browse (With either IE or Firefox).
(other computer running same wireless equipment connects without a problem)
Never had Norton or macafee on the system
Firewall and Nod32 turned off to test with no results
I have tried:
1. netsh int ip reset reset.log & netsh winsock reset catalog

2. ipconfig/flushdns , ipconfig/release, & ipconfig/renew

3. I can ping all of the following:
PING <computer_IP_address> 192.168.1.102
PING <default_gateway_address>192.168.1.1
PING <dns_servers>66.51.206.100
PING 206.190.60.37
PING yahoo.com
All pings get the 4 x 32 byte reply

4. I have swapped wireless adapters with the other "working" computer
adapter not the problem (works fine in "working" computer)

5. I've run winsockfix

6. I've updated the driver for the adapter.

I have run out of things to try.

Below are results

Any help would be appreciated.
Thanks

Microsoft(R) Windows DOS
(C)Copyright Microsoft Corp 1990-2001.

C:\DOCUME~1\>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : crafts-9e0608fb
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : VIA Compatable Fast Ethernet Adapter

Physical Address. . . . . . . . . : 00-0C-76-C0-1E-5D

Ethernet adapter Wireless Network Connection 5:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Linksys Wireless-G PCI Adapter
Physical Address. . . . . . . . . : 00-0F-66-F2-ED-DE
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.102
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 66.51.206.100
66.51.205.100
Lease Obtained. . . . . . . . . . : Monday, June 01, 2009 12:59:41 PM
Lease Expires . . . . . . . . . . : Tuesday, June 02, 2009 12:59:41 PM

C:\DOCUME~1\>ping 192.168.1.102

Pinging 192.168.1.102 with 32 bytes of data:

Reply from 192.168.1.102: bytes=32 time<1ms TTL=128
Reply from 192.168.1.102: bytes=32 time<1ms TTL=128
Reply from 192.168.1.102: bytes=32 time<1ms TTL=128
Reply from 192.168.1.102: bytes=32 time<1ms TTL=128

Ping statistics for 192.168.1.102:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\DOCUME~1\>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 1ms, Average = 1ms

C:\DOCUME~1\>ping 206.190.60.37

Pinging 206.190.60.37 with 32 bytes of data:

Reply from 206.190.60.37: bytes=32 time=107ms TTL=54
Reply from 206.190.60.37: bytes=32 time=107ms TTL=54
Reply from 206.190.60.37: bytes=32 time=107ms TTL=54
Reply from 206.190.60.37: bytes=32 time=107ms TTL=54

Ping statistics for 206.190.60.37:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 107ms, Maximum = 107ms, Average = 107ms

C:\DOCUME~1\>ping yahoo.com

Pinging yahoo.com [209.191.93.53] with 32 bytes of data:

Reply from 209.191.93.53: bytes=32 time=76ms TTL=55
Reply from 209.191.93.53: bytes=32 time=73ms TTL=55
Reply from 209.191.93.53: bytes=32 time=77ms TTL=55
Reply from 209.191.93.53: bytes=32 time=70ms TTL=55

Ping statistics for 209.191.93.53:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 70ms, Maximum = 77ms, Average = 74ms

C:\DOCUME~1\>tracert google.com

Tracing route to google.com [74.125.67.100]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 13 ms 12 ms 13 ms netblock-66-245-240-1.dslextreme.com [66.245.240
.1]
3 12 ms 13 ms 12 ms lax1_cr1_3_0_306.dslextreme.com [66.51.202.17]
4 12 ms 12 ms 12 ms netblock-66.51.199.142.dslextreme.com [66.51.199
.142]
5 13 ms 13 ms 12 ms 216.239.43.12
6 67 ms 68 ms 68 ms 216.239.43.125
7 792 ms 67 ms 68 ms 72.14.239.131
8 73 ms 71 ms 68 ms 209.85.255.194
9 * * * Request timed out.
10 72 ms * 68 ms gw-in-f100.google.com [74.125.67.100]

Trace complete.

[man22hog]

You just ran all possible test and it didn't show any problem with your connection. Possible computer setting problem since other computer connected wireless can browse.

You can try checking your computer proxy, internet option > connection > lan settings > make sure nothing is checked.

check security settings as well, make sure they're on default.

check and make sure IP and DNS is not hardcoded, start > control panel > network connection > right click LAN > properties > select TPC/IP > properties > both IP and DNS should be on automatically detect and there should be no numbers inside the boxes.

if still no browse, try going on safemode and choose "safemode with networking" and try if you can browse using IE or firefox.

[piccard]

Thanks for the reply Man22hog,
All the Lan and security settings are OK.
Safemode with networking - can't access the internet either.

[johnwill]

What are the EXACT symptoms when you can't connect?


Please post a HijackThis 2.00.2 Log here.

[piccard]

The browser starts up and hangs before going to home page or any other page.
just white screen with "looking for..." or "waiting for..." but never gets to the page.

Hijack This Results:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:17:42 AM, on 6/2/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\USB Sharing\usbshare.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\PEGGY\Desktop\HiJackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Forget Me Not.lnk = C:\Program Files\Broderbund\AG CreataCard\AGRemind.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: USB Sharing.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1231543132984
O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks 2005\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Sony SCSI Helper Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Fsk\SonySCSIHelperService.exe
O23 - Service: WMP54Gv4SVC - GEMTEKS - C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe

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