Problems with 2wire 2701HG-D

rmwiii3 · 05-19-2009, 02:49 AM

Need help bad, this thing is starting to get annoying...Somewhat tech-y!!!

2wire wireless router connects to multiple laptop computers in home. One laptop bridged to xbox 360 by ethernet. I lose connection on laptop, simultaneoulsly my xbox live goes out and ends my current online game. I got my line quality test attached....also, this seems to happen alot when my house phone rings(cordless), router and phone are both 2.4 ghz, could that have anything to do with it???

http://www.dslreports.com/linequality/nil/2522169

**johnwill** · 05-19-2009, 02:20 PM

If it's triggered by phone use, the top suspect would be the filters installed incorrectly, bad filters, or bad interior wiring.

Here's my fix for all three.

Purchase a DSL splitter and install it at the telco NID (Network Interface Device). This is the place the telephone lines come into your home wiring, usually either in the basement or outside near the other utilitiy connections. Run a direct line from the DSL port on the splitter directly to the DSL modem. Connect all of the other phone instruments to the telephone output of the DSL splitter. All of the DSL analog side wiring should be CAT3 or better twisted pair from the telco service entrance to the DSL/ADSL modem. You can use one of the twisted pairs in CAT5 cable if you have that on hand. The splitter I've used in the past is the Wilcom PS-36, it's good for any DSL/ADSL service worldwide.

This is as good as it gets for DSL installations, and will usually solve in-house wiring issues.

Here's a good detailed description of the process: DSL Wiring Upgrade Tutorial

05-19-2009, 02:49 AM	#1 (permalink)
rmwiii3 Registered User Join Date: May 2009 Posts: 4 OS: win 7 build 7077	Problems with 2wire 2701HG-D Need help bad, this thing is starting to get annoying...Somewhat tech-y!!! 2wire wireless router connects to multiple laptop computers in home. One laptop bridged to xbox 360 by ethernet. I lose connection on laptop, simultaneoulsly my xbox live goes out and ends my current online game. I got my line quality test attached....also, this seems to happen alot when my house phone rings(cordless), router and phone are both 2.4 ghz, could that have anything to do with it??? http://www.dslreports.com/linequality/nil/2522169

05-19-2009, 02:20 PM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,857 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Problems with 2wire 2701HG-D If it's triggered by phone use, the top suspect would be the filters installed incorrectly, bad filters, or bad interior wiring. Here's my fix for all three. Purchase a DSL splitter and install it at the telco NID (Network Interface Device). This is the place the telephone lines come into your home wiring, usually either in the basement or outside near the other utilitiy connections. Run a direct line from the DSL port on the splitter directly to the DSL modem. Connect all of the other phone instruments to the telephone output of the DSL splitter. All of the DSL analog side wiring should be CAT3 or better twisted pair from the telco service entrance to the DSL/ADSL modem. You can use one of the twisted pairs in CAT5 cable if you have that on hand. The splitter I've used in the past is the Wilcom PS-36, it's good for any DSL/ADSL service worldwide. This is as good as it gets for DSL installations, and will usually solve in-house wiring issues. Here's a good detailed description of the process: DSL Wiring Upgrade Tutorial __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience