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Old 05-18-2009, 03:18 PM   #1 (permalink)
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[SOLVED] Issue with 2Wire Home Portal 1700HG

For a while now this router has been operating fine, at some point in the recent past, it suddenly stoped working properly. the LAN light will not light up (Power and Broadband do) and i can not connect properly to the network. I do recieve a SSID, and it will display the "limited or no connectivity" message when i try to connect. It is also not connecting at the correct speed: 24/36 Mbps rather than 54(g). To my knowledge, the router had not been damaged, tampered or misused and I am the origonal owner.

Things i have tried:
- Unplugging the router
- Pressing the reset button (10 secconds)
- Powering the router with the Reset button pressed

Things i have not tried:
- Buy a new router
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Old 05-19-2009, 04:47 PM   #2 (permalink)
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Re: Issue with 2Wire Home Portal 1700HG

Some things you can try here.
  1. For wireless connections, change the channel on the router, I like channels 1, 6, and 11 in the US.
  2. For wireless connections, try moving either the wireless router/AP or the wireless computer. Even a couple of feet will sometimes make a big difference.
  3. Update the firmware to the latest version available on the manufacturer's site.
  4. Reset the router to factory defaults and reconfigure.
  5. Update the network drivers (wired and wireless) on your computer to the latest available.

Many times these measures will resolve a lot of intermittent issues.
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Old 05-21-2009, 02:15 PM   #3 (permalink)
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Re: Issue with 2Wire Home Portal 1700HG

Thanks for the input, i attached the router through ethernet to a computer and was able to get it back up and working. (reset router, changed channel, disabled/enabled wireless and encryption)
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Old 05-22-2009, 08:45 AM   #4 (permalink)
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Re: [SOLVED] Issue with 2Wire Home Portal 1700HG

Thanks for the feedback.
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