Internet slows to a crawl

jonpad01 · 05-13-2009, 04:04 PM

So on a good day I tend to around 30-100 kbps on my satellite internet connection. I have satellite beacuse im so far out in the woods dsl and cable have not been invented out here yet, as well as a thing called sewers. its all septic tanks out here.

any ways im happy with 20kbps but then it usually slows to like.... 0.01kbps
and I have to reset the modem to get it back on track.

there is no router, i disconected it in anger and now am just frustrated. i thought maybe because its on a power strip and my extremely old computer speakers buzzing could be interfering so i plugged the modem directly into the wall and threw away my antique speakers, no change.

as soon as i reset it its fast but after maybe 30 mins its back to a crawl, and thats extremly consistant.

I have a via sat surfbeam sm2100 modem for my satellite internet connection. It came with the installers about a year ago and im suspicious of the longevity of a company issued "stock" modem.

I guess my question is, can i throw my modem away and get a new one? please? i want a quick fix, and I want i now, because the tv generation has ruined my patience!

**johnwill** · 05-14-2009, 09:28 AM

I doubt that after a year the modem is "weak". I'd call their support and complain.

05-13-2009, 04:04 PM	#1 (permalink)
jonpad01 Registered User Join Date: May 2009 Posts: 1 OS: xp home	Internet slows to a crawl So on a good day I tend to around 30-100 kbps on my satellite internet connection. I have satellite beacuse im so far out in the woods dsl and cable have not been invented out here yet, as well as a thing called sewers. its all septic tanks out here. any ways im happy with 20kbps but then it usually slows to like.... 0.01kbps and I have to reset the modem to get it back on track. there is no router, i disconected it in anger and now am just frustrated. i thought maybe because its on a power strip and my extremely old computer speakers buzzing could be interfering so i plugged the modem directly into the wall and threw away my antique speakers, no change. as soon as i reset it its fast but after maybe 30 mins its back to a crawl, and thats extremly consistant. I have a via sat surfbeam sm2100 modem for my satellite internet connection. It came with the installers about a year ago and im suspicious of the longevity of a company issued "stock" modem. I guess my question is, can i throw my modem away and get a new one? please? i want a quick fix, and I want i now, because the tv generation has ruined my patience!

05-14-2009, 09:28 AM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,832 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Internet slows to a crawl I doubt that after a year the modem is "weak". I'd call their support and complain. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience