Unable to connect to internet

[jamesdajuggalo]

I keep getting "limited or no signal" message when i connect the pc to the modem Via 3COM Etherlink XL 10/100. When I use Ipconfig /renew i get this message
"An error occurred while renewing interface Local Area Connection : unable to contact your DHCP server. Request has timed out."

I have used the LSPFIX.exe that did not fix the issue.
I have also checked to make sure the DHCP Service is running.

Does anyone know a solution?

[jamesdajuggalo]

Oh, Not using any router, direct connect to Arris Touchstone Broadband Modem

[johnwill]

TCP/IP stack repair options for use with Windows XP with SP2/SP3.

Start, Run, CMD to open a command prompt:

In the command prompt window that opens, type type the following commands:

Note: Type only the text in bold for the following commands.

Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log

Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog

Reboot the machine.




Let's see this after that.

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.