Router won't connect

kshunter · 03-08-2009, 10:10 AM

About 2 weeks ago after 18 months of flawless operation, , I lost the ability to connect to my DSL internet via a linksys wrt54gl over about 2 hours of progressively slowing connections. After trouble shooting with the IPS (SKT telephone, rural KS) they felt the visionnet 202ER modem was functional and the router was at fault. I purchased a new Linksys 160nV2 router, but this did not fix the problem. Please note: when connected to the router, neither the wired or wireless connection will connect to the internet.

OS: XP on 2 computers, Vista on one, all current with SP and updates prior to loss.

Modem Visionnet 202ER
Router: Linksys WRT54GL and 160nV2 (with newly flashed firmware)

While connected to the modem I get via wire:

Host Name . . . . . . . . . . . . : MOBILE
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : National Semiconductor Corp. DP83815
/816 10/100 MacPhyter PCI Adapter
Physical Address. . . . . . . . . : 00-0B-CD-33-67-B4
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 64.71.121.150
Subnet Mask . . . . . . . . . . . : 255.255.254.0
Default Gateway . . . . . . . . . : 64.71.120.1
DHCP Server . . . . . . . . . . . : 64.71.120.1
DNS Servers . . . . . . . . . . . : 64.71.97.21
64.71.106.20
Lease Obtained. . . . . . . . . . : Sunday, March 08, 2009 10:40:24 AM
Lease Expires . . . . . . . . . . : Sunday, March 08, 2009 12:40:24 PM

The router is set at factory defaults and I have tried changing the MTU to 1492 without success.

Connecting to the router, I can access the setup page etc via the ethernet wired connection. I cannot through the wireless computers. The wireless computers are being assigned an address by the router, but neither can connect to the internet (randomly after rebooting and resetting, the wireless connection will work for about 1 hour)

I have spent about 2 hours with linksys, who says it's the modem, and 1 hour on the phone and 2 hours with a tech in the house from the IPS and they state it's the router. Any suggestions?

Thanks in advance for any time offered.

**johnwill** · 03-09-2009, 06:50 AM

Are you saying that you can connect either computer to the modem directly and access the Internet with no issues? From the looks of this display, it appears that the modem should connect to any standard broadband router at factory defaults and function with a wired connection at least.

Have you considered a totally different make/model of router?
Are you SURE the cable is good between the router and modem?
What do you see on the WAN status page of the router regarding the connection to the modem?

03-08-2009, 10:10 AM	#1 (permalink)
kshunter Registered User Join Date: Mar 2009 Posts: 1 OS: xp sp3 and vista	Router won't connect About 2 weeks ago after 18 months of flawless operation, , I lost the ability to connect to my DSL internet via a linksys wrt54gl over about 2 hours of progressively slowing connections. After trouble shooting with the IPS (SKT telephone, rural KS) they felt the visionnet 202ER modem was functional and the router was at fault. I purchased a new Linksys 160nV2 router, but this did not fix the problem. Please note: when connected to the router, neither the wired or wireless connection will connect to the internet. OS: XP on 2 computers, Vista on one, all current with SP and updates prior to loss. Modem Visionnet 202ER Router: Linksys WRT54GL and 160nV2 (with newly flashed firmware) While connected to the modem I get via wire: Host Name . . . . . . . . . . . . : MOBILE Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Broadcast IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : National Semiconductor Corp. DP83815 /816 10/100 MacPhyter PCI Adapter Physical Address. . . . . . . . . : 00-0B-CD-33-67-B4 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 64.71.121.150 Subnet Mask . . . . . . . . . . . : 255.255.254.0 Default Gateway . . . . . . . . . : 64.71.120.1 DHCP Server . . . . . . . . . . . : 64.71.120.1 DNS Servers . . . . . . . . . . . : 64.71.97.21 64.71.106.20 Lease Obtained. . . . . . . . . . : Sunday, March 08, 2009 10:40:24 AM Lease Expires . . . . . . . . . . : Sunday, March 08, 2009 12:40:24 PM The router is set at factory defaults and I have tried changing the MTU to 1492 without success. Connecting to the router, I can access the setup page etc via the ethernet wired connection. I cannot through the wireless computers. The wireless computers are being assigned an address by the router, but neither can connect to the internet (randomly after rebooting and resetting, the wireless connection will work for about 1 hour) I have spent about 2 hours with linksys, who says it's the modem, and 1 hour on the phone and 2 hours with a tech in the house from the IPS and they state it's the router. Any suggestions? Thanks in advance for any time offered.

03-09-2009, 06:50 AM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,940 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Router won't connect Are you saying that you can connect either computer to the modem directly and access the Internet with no issues? From the looks of this display, it appears that the modem should connect to any standard broadband router at factory defaults and function with a wired connection at least. Have you considered a totally different make/model of router? Are you SURE the cable is good between the router and modem? What do you see on the WAN status page of the router regarding the connection to the modem? __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience