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Old 03-08-2009, 12:09 AM   #1 (permalink)
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Join Date: Dec 2008
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OS: XP service pack 3


no internet through router

ISP:Time Warner Cable
Broadband Modem: Motorola SB1520
Router: Trendnet TEW-631BRP
Wired connection using XP SP3 and firefox

I'm trying to connect my computer through a the wireless router but it always fails. I can directly connect to the internet with one computer but I want to connect other computers through wired and wireless connections.

Basically I can't access the internet when I obtain an IP through the router. I'm not sure what I'm doing wrong because I've done this before with another router. I have DHCP enabled. What I'm not sure about is when it asks for MAC address and Host Name, I tried giving it my computers and modems MAC address.

I still think it's other router settings im not doing correctly. Does anyone have a solution? thanks.
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Old 03-09-2009, 06:59 AM   #2 (permalink)
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Re: no internet through router

Reset the router to factory defaults by holding the reset button down for 15 seconds with power on. The following procedure should get you a connection with any broadband modem that is configured to use DHCP for the router connection, such as cable modems, and many DSL modems. If you require PPPoE configuration for the DSL modem, that will have to be configured to match the ISP requirements.
  • Turn off everything, the modem, router, computer.
  • Connect the modem to the router's WAN/Internet port.
  • Connect the computer to one of the router's LAN/Network ports.
  • Turn on the modem, wait for a steady connect light.
  • Turn on the router, wait for two minutes.
  • Boot the computer.

When the computer is completely booted, let's see this.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous command output!

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

IPCONFIG /ALL

PING <computer_IP_address>

PING <default_gateway_address>

PING <dns_servers>

PING 206.190.60.37

PING yahoo.com


Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above.

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

<dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.


If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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