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Modems/Cable/DSL/Satellite Fixing your connection devices; Cisco, Intel, Zoom, Linksys

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Old 03-07-2009, 08:40 AM   #1 (permalink)
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OS: XP


Linksys WRT54GS modem - no internet

Problems getting Linksys Router to recognize the internet. Can get directly to the net on the base PC, but the router won't recogize the internet connection, and therefore no other devices can see the wireless network. They see other networks in our area, so I'm confident this issue is with my router.

I've followed all the instructions to reconnect wires and reboot the modem and router, including full factory reset of the router - both yours and via the Linksys CD support guide. No go.

I've released and renewed my IP address successfully, but when I ping I get "Request timed out". Yahoo responds, however. Is that weird?

Here is the hardware config info:

Dell Dimension DIM 9100; 3.00GHz; 512 Ram (I know, whimpy)
Windows XP Home Addition Ver 2002, SP2
Router: Linksys WRT54GS v.7 using WEP encryption
Cable Modem: Motorola SB5120
ISP: Comcast cable

Here is the ping/IP result info you requested:

Thanks a bunch!



***********************************
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Mom>ping 206.190.60.7

Pinging 206.190.60.7 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 206.190.60.7:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Mom>ping yahoo.com

Pinging yahoo.com [206.190.60.37] with 32 bytes of data:

Reply from 206.190.60.37: bytes=32 time=16ms TTL=52
Reply from 206.190.60.37: bytes=32 time=14ms TTL=52
Reply from 206.190.60.37: bytes=32 time=15ms TTL=52
Reply from 206.190.60.37: bytes=32 time=13ms TTL=52

Ping statistics for 206.190.60.37:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 13ms, Maximum = 16ms, Average = 14ms

C:\Documents and Settings\Mom>nbtstat -n

Local Area Connection:
Node IpAddress: [192.168.1.100] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
KIDSPC <00> UNIQUE Registered
KIDSPC <20> UNIQUE Registered
MSHOME <00> GROUP Registered
MSHOME <1E> GROUP Registered
MSHOME <1D> UNIQUE Registered
..__MSBROWSE__.<01> GROUP Registered

C:\Documents and Settings\Mom>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : KidsPC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.md.comcast.net.

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : hsd1.md.comcast.net.
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connecti
on
Physical Address. . . . . . . . . : 00-12-3F-71-BB-42
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 85.255.113.106
85.255.112.85
Lease Obtained. . . . . . . . . . : Saturday, March 07, 2009 9:13:56 AM
Lease Expires . . . . . . . . . . : Sunday, March 08, 2009 9:13:56 AM

C:\Documents and Settings\Mom>

Last edited by hbhilton; 03-07-2009 at 08:57 AM. Reason: add'l details
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Old 03-09-2009, 07:04 AM   #2 (permalink)
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Re: Lynksys WRT54GS modem - no internet

This sounds like a firewall issue, you obviously have Internet connectivity here.

What is the exact symptom you have? Have you tried booting in Safe Mode with Networking?
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