WLAN will not connect

emilee.crisp · 02-19-2009, 02:50 PM

I just purchased an Acer Aspire 5920 off e-bay. The man I bought it from swears up and down that it worked perfectly fine for him and he's never had any problems with the computer. I believe him because he is offering to allow me to return the computer for a full refund.

Anyway it's equipped with an Intel(R) PRO/Wireless 3945ABG. I can connect to the internet through an ethernet cable. But it will not allow me to view any wireless networks. I know the WLAN is enabled and is up-to-date on drivers. I've already tried all that. But it still says that my WLAN is disconnected and it will not find any WiFi networks. I've changed all the settings so I know it's not on energy saver mode or anything like that....please help. I'm getting so frustrated.

**johnwill** · 02-20-2009, 12:33 PM

Did you make sure you have the wireless enabled? Usually a switch or a function key sequence.

You may also need to open the access door on the bottom and reseat the wireless adapter in the mini-PCI slot, shipping may have knocked it loose.

emilee.crisp · 02-20-2009, 01:09 PM

The wireless is definitely enabled. There is a button you push, it comes up on the screen saying it is. I will try the other suggestion when I get home from work. I don't have a screw driver here to get the bottom compartment lid off.

02-19-2009, 02:50 PM	#1 (permalink)
emilee.crisp Registered User Join Date: Feb 2009 Posts: 2 OS: Windows Vista 32-bit	WLAN will not connect I just purchased an Acer Aspire 5920 off e-bay. The man I bought it from swears up and down that it worked perfectly fine for him and he's never had any problems with the computer. I believe him because he is offering to allow me to return the computer for a full refund. Anyway it's equipped with an Intel(R) PRO/Wireless 3945ABG. I can connect to the internet through an ethernet cable. But it will not allow me to view any wireless networks. I know the WLAN is enabled and is up-to-date on drivers. I've already tried all that. But it still says that my WLAN is disconnected and it will not find any WiFi networks. I've changed all the settings so I know it's not on energy saver mode or anything like that....please help. I'm getting so frustrated.

02-20-2009, 12:33 PM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,748 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: WLAN will not connect Did you make sure you have the wireless enabled? Usually a switch or a function key sequence. You may also need to open the access door on the bottom and reseat the wireless adapter in the mini-PCI slot, shipping may have knocked it loose. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

02-20-2009, 01:09 PM	#3 (permalink)
emilee.crisp Registered User Join Date: Feb 2009 Posts: 2 OS: Windows Vista 32-bit	Re: WLAN will not connect The wireless is definitely enabled. There is a button you push, it comes up on the screen saying it is. I will try the other suggestion when I get home from work. I don't have a screw driver here to get the bottom compartment lid off.