Connection dropping a lot

[rostyr]

Hey,

well, until around 2 weeks ago we had an 'ok' connection to aol broadband. It would only drop the connection on sunday night and come back on monday night. But for the last 2 weeks it's started dropping almost every 3 hours, the only way we can get it back on is to unplug the filter from the main socket and wait a few seconds before plugging it in.

I also noticed that when the phone is used the ADSL drops. A few times i've noise the downstream noise margin jump to something like 216million.

Atm the netgear stats are:
ADSL Link Downstream Upstream
Connection Speed 576 kbps 288 kbps
Line Attenuation 55 db 15.5 db
Noise Margin 3 db 24 db



At the moment we have a cordless phone/sky box and a netgear dg834 plugged into the filter then into the main socket. When the connection drops netgear says "LCP down", "Initialize LCP", "LCP allowed to come up". but just repeats these over and over until we disconnect then reconnect the main filter.

Its almost unbearable to use. Any help is greatly appreciated

[johnwill]

This screams interior wiring issues. My fix for these kinds of issues is.


Purchase a DSL splitter and install it at the telco NID (Network Interface Device). This is the place the telephone lines come into your home wiring, usually either in the basement or outside near the other utilitiy connections. Run a direct line from the DSL port on the splitter directly to the DSL modem. Connect all of the other phone instruments to the telephone output of the DSL splitter. All of the DSL analog side wiring should be CAT3 or better twisted pair from the telco service entrance to the DSL/ADSL modem. You can use one of the twisted pairs in CAT5 cable if you have that on hand. The splitter I've used in the past is the Wilcom PS-36, it's good for any DSL/ADSL service worldwide.

This is as good as it gets for DSL installations, and will usually solve in-house wiring issues.

Here's a good detailed description of the process: DSL Wiring Upgrade Tutorial