Internet setting up problem!

noealittle · 01-28-2009, 08:00 PM

i have just reinstalled my windows and formatted my hard drive disk due to a system problem and i was trying to connect to the internet for some reason when i plugged the wire in the whole nothing happens it says i dont have a net work adapter or whatever

mine is a cabled modem motorola surfboard SD5101

if it needs anything please give me the url and stuff to download

noealittle · 01-28-2009, 08:01 PM

Quote:

Originally Posted by noealittle

i have just reinstalled my windows and formatted my hard drive disk due to a system problem and i was trying to connect to the internet for some reason when i plugged the wire in the whole nothing happens it says i dont have a net work adapter or whatever

mine is a cabled modem motorola surfboard SD5101

if it needs anything please give me the url and stuff to download

the internet worked perfectly when it i didnt format the hard disk i think something got deleated

**johnwill** · 01-29-2009, 08:50 AM

Hold the Windows key and press R, then type devmgmt.msc

Please respond to all the following steps.

Under Network adapters, please tell me all the devices listed.
Are there any devices under Network adapters that have a red x displayed?
Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?

noealittle · 01-29-2009, 03:00 PM

1 there was no network adapter option in the device manager
2 no network adapter option in device manager
3 yes there are
audio device on high defination audio bus
Ethernet controller
SM bus controller
Unknow device
USB20 camera
Video controller(VGA compatible)

noealittle · 01-29-2009, 03:11 PM

Quote:

Originally Posted by noealittle

1 there was no network adapter option in the device manager
2 no network adapter option in device manager
3 yes there are
audio device on high defination audio bus
Ethernet controller
SM bus controller
Unknow device
USB20 camera
Video controller(VGA compatible)

all of the device i listed are with a big? and a small ! on it

**johnwill** · 02-02-2009, 05:59 PM

You are missing a whole host of drivers. You've reinstalled Windows and didn't install the driver package for the motherboard or any other devices.

Clearly, I can't give you a URL, since I have no idea exactly what hardware you have.

01-28-2009, 08:00 PM	#1 (permalink)
noealittle Registered User Join Date: Jan 2009 Posts: 45 OS: windows Xp sp3	Internet setting up problem! i have just reinstalled my windows and formatted my hard drive disk due to a system problem and i was trying to connect to the internet for some reason when i plugged the wire in the whole nothing happens it says i dont have a net work adapter or whatever mine is a cabled modem motorola surfboard SD5101 if it needs anything please give me the url and stuff to download

01-29-2009, 08:50 AM	#3 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,787 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Internet setting up problem! Hold the Windows key and press R, then type devmgmt.msc Please respond to all the following steps. Under Network adapters, please tell me all the devices listed. Are there any devices under Network adapters that have a red x displayed? Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed? __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

01-29-2009, 03:00 PM	#4 (permalink)
noealittle Registered User Join Date: Jan 2009 Posts: 45 OS: windows Xp sp3	Re: Internet setting up problem! 1 there was no network adapter option in the device manager 2 no network adapter option in device manager 3 yes there are audio device on high defination audio bus Ethernet controller SM bus controller Unknow device USB20 camera Video controller(VGA compatible)

02-02-2009, 05:59 PM	#6 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,787 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Internet setting up problem! You are missing a whole host of drivers. You've reinstalled Windows and didn't install the driver package for the motherboard or any other devices. Clearly, I can't give you a URL, since I have no idea exactly what hardware you have. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience