ADSL doesn't always show up

[floop12444]

Hi guys,
I've recently bought an acer aspire one and its great.
The only problem is that when i try and connect to my wireless router, it doesn't always show up in the wireless networks box.
Even when i'm standing right next to the router it still doesn't show up.
But it doesn't happen all the time. Sometimes i can just connect to it straight away.
Any help much appreciated.

[johnwill]

Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

• If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
• For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
• Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
• If there are other computers on the same network, are they experiencing the same issue, or do they function normally?

On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands on separate lines, following each one with the Enter key:

PING 206.190.60.37

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[floop12444]

ISP: Pipex
Model: Conexant Hasbani
BootCode Version: BC_CX82xxx_4.1.0.28b
Firmware Version: CX82xxx_4.1.0.38_MW1
Customer Software Version: 4.1.0.38_MW1
Connection type: wired and wireless. (Only affects wireless)
No encryption :)
Using IE
No error messages, and i've already postet the problem so read my first post for that.
Thanks for any help.

[johnwill]

Read the last half of my post and do that procedure and post the results please.

[floop12444]

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Steve>PING 206.190.60.37

Pinging 206.190.60.37 with 32 bytes of data:

Reply from 206.190.60.37: bytes=32 time=121ms TTL=55
Reply from 206.190.60.37: bytes=32 time=144ms TTL=55
Reply from 206.190.60.37: bytes=32 time=165ms TTL=55
Reply from 206.190.60.37: bytes=32 time=188ms TTL=55

Ping statistics for 206.190.60.37:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 121ms, Maximum = 188ms, Average = 154ms

C:\Documents and Settings\Steve>PING yahoo.com

Pinging yahoo.com [206.190.60.37] with 32 bytes of data:

Reply from 206.190.60.37: bytes=32 time=199ms TTL=55
Reply from 206.190.60.37: bytes=32 time=119ms TTL=55
Reply from 206.190.60.37: bytes=32 time=143ms TTL=55
Reply from 206.190.60.37: bytes=32 time=165ms TTL=55

Ping statistics for 206.190.60.37:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 119ms, Maximum = 199ms, Average = 156ms

C:\Documents and Settings\Steve>NBTSTAT -n

Wireless Network Connection:
Node IpAddress: [10.0.0.12] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
ACER-61A4596BD3<00> UNIQUE Registered
ACER-61A4596BD3<20> UNIQUE Registered
MSHOME <00> GROUP Registered

Local Area Connection:
Node IpAddress: [0.0.0.0] Scope Id: []

No names in cache

C:\Documents and Settings\Steve>IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : acer-61a4596bd3
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Ad
apter
Physical Address. . . . . . . . . : 00-22-69-47-50-60
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 10.0.0.12
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Default Gateway . . . . . . . . . : 10.0.0.2
DHCP Server . . . . . . . . . . . : 10.0.0.2
DNS Servers . . . . . . . . . . . : 10.0.0.2
Lease Obtained. . . . . . . . . . : 28 January 2009 22:19:25
Lease Expires . . . . . . . . . . : 29 January 2009 22:19:25

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8102E Family PCI-E Fast E
thernet NIC
Physical Address. . . . . . . . . : 00-1E-68-CF-1D-BA

C:\Documents and Settings\Steve>

[johnwill]

Can you do that again when it's not working? Obviously, it worked fine this time.