Connection Problem

[Excelence]

Hey guys, I've been getting constant internet disconnections in the past 3-4 days. I don't really know much about modems/computers but I thought I'd give a try and see if anyone knew anything.

What happens is on the modem, after my internet goes down, all the lights go green.

The power goes red. The USB/DSL/ETHERNET/ACTIVITY all turn green for short period of time, then it retries to connect to the internet.

I found some logs and thought I'd paste them:

PHP Code:

[INFO] Mon Dec 15 18:35:08 2008 Blocked incoming TCP connection request from 209.195.69.113:63619 to 209.195.120.121:135 
[INFO] Mon Dec 15 18:34:45 2008 Starting WAN Services 
[INFO] Mon Dec 15 18:34:45 2008 WAN interface speed measurement completed. Upstream speed is 724 kbps 
[INFO] Mon Dec 15 18:34:01 2008 Estimating speed of WAN interface 
[INFO] Mon Dec 15 18:34:01 2008 WAN interface is up. Connection to Internet established with IP Address 209.195.120.121 and default gateway 192.168.200.1 
[INFO] Mon Dec 15 18:34:01 2008 PPP network up with IP Address 209.195.120.121 
[INFO] Mon Dec 15 18:34:01 2008 WAN interface is down 
[INFO] Mon Dec 15 18:34:00 2008 LCP sets local options: ACCM: 00000000, ACFC: 1, PFC: 0, MRU: 1492 
[INFO] Mon Dec 15 18:34:00 2008 LCP sets remote auth: C023 
[INFO] Mon Dec 15 18:34:00 2008 LCP sets remote options: ACCM: FFFFFFFF, ACFC: 1, PFC: 0, MRU: 1452 
[INFO] Mon Dec 15 18:34:00 2008 LCP sets local options: ACCM: 00000000, ACFC: 1, PFC: 0, MRU: 1492 
[INFO] Mon Dec 15 18:34:00 2008 LCP sets remote auth: C023 
[INFO] Mon Dec 15 18:34:00 2008 LCP sets remote options: ACCM: FFFFFFFF, ACFC: 1, PFC: 0, MRU: 1492 
[INFO] Mon Dec 15 18:34:00 2008 PPPoE session 0x12F8 established 
[INFO] Mon Dec 15 18:34:00 2008 PPPoE confirming session offer 
[INFO] Mon Dec 15 18:34:00 2008 PPPoE received session offer 
[INFO] Mon Dec 15 18:34:00 2008 Trying to establish a PPPoE connection 
[INFO] Mon Dec 15 18:34:00 2008 WAN interface is down 
[INFO] Mon Dec 15 18:33:42 2008 Above message repeated 1 times 
[CRIT] Mon Dec 15 18:33:42 2008 PPPoE timed out waiting for connection. Connection attempt failed. 
[INFO] Mon Dec 15 18:33:30 2008 Trying to establish a PPPoE connection 
[INFO] Mon Dec 15 18:33:30 2008 Attempting to re-connect always-on WAN connection 
[INFO] Mon Dec 15 18:33:30 2008 Bringing up WAN using PPPoE 
[INFO] Mon Dec 15 18:33:30 2008 WAN interface cable has been connected 
[INFO] Mon Dec 15 18:33:20 2008 Terminating PPPoE session 0x07A7 
[INFO] Mon Dec 15 18:33:20 2008 PPP network down 
[INFO] Mon Dec 15 18:33:20 2008 Stopping WAN Services 
[INFO] Mon Dec 15 18:33:20 2008 WAN interface is down 
[INFO] Mon Dec 15 18:33:20 2008 WAN interface cable has been disconnected 
[INFO] Mon Dec 15 18:33:10 2008 Blocked incoming TCP connection request from 209.195.77.23:41761 to 209.195.110.137:135 
[INFO] Mon Dec 15 18:33:01 2008 Blocked incoming TCP connection request from 209.195.82.131:45718 to 209.195.110.137:445 
[INFO] Mon Dec 15 18:32:47 2008 Blocked incoming UDP packet from 98.232.153.124:15114 to 209.195.110.137:7651 
[INFO] Mon Dec 15 18:32:18 2008 Blocked incoming UDP packet from 72.177.203.68:18420 to 209.195.110.137:7651 
[INFO] Mon Dec 15 18:31:15 2008 Blocked incoming UDP packet from 72.67.172.186:38192 to 209.195.110.137:7651 
[INFO] Mon Dec 15 18:31:14 2008 Blocked incoming UDP packet from 174.131.125.191:45824 to 209.195.110.137:7651 
[INFO] Mon Dec 15 18:27:36 2008 Blocked incoming UDP packet from 71.126.46.27:7499 to 209.195.110.137:7651 
[INFO] Mon Dec 15 18:26:08 2008 Blocked incoming UDP packet from 66.31.107.130:11882 to 209.195.110.137:7651 
[INFO] Mon Dec 15 18:25:56 2008 Blocked incoming UDP packet from 76.247.245.37:2583 to 209.195.110.137:7651 
[INFO] Mon Dec 15 18:25:54 2008 Blocked incoming UDP packet from 66.31.107.130:11882 to 209.195.110.137:7651 
[INFO] Mon Dec 15 18:24:34 2008 Blocked incoming UDP packet from 60.15.177.167:39760 to 209.195.110.137:1026 


Sorry if it's too long, but its pretty much repeating this. Thanks.


Any help is appreciated.

[johnwill]

Register at DSLReports and run their Line Quality Tests. It's best to run this test with a direct wired connection to eliminate any wireless issues from the results. It's useful many times to run this test several times, and we'd like to see each of the results. Post the results link from the top of the test display page for each test run here.

The link to post is near the top of the page and looks like:

If you wish to post this result to a forum, please copy/paste this URL
http://www.dslreports.com/linequality/nil/2357195 <- sample only, yours will obviously be different!
and your IP will be disguised.

Copy/paste that link here.

Note: You will have to enable PING (ICMP) request response either in your router (if you have one), or in your computer's firewall for direct modem connections. This is very important to get the most important part of the test to run.

[Excelence]

Ok I did that and heres what I got:

http://www.dslreports.com/testhistory/1604057/0b006

[johnwill]

That looks good. The description sounds like the modem is restarting, that could simply be a defective modem or a power issue. Do you have a UPS for the computer? If so, try connecting the modem and router to that unit as well.

[Excelence]

K well I went and got my router changed up and I thought that would solve the problem, turns out it doesn't.

Now it's really wierd. THe longer I keep my modem unplugged, the longer it stays on afterwards. But it's still cosntantly disconnecting. Non-stop now.

But like I said there is one thing different, the longer I keep it off, the longer it'll stay on for 1 time.

It's really wierd~

[johnwill]

This sure sounds like a defective modem. The only other reason might be malware that is running. Is this a modem/router? Did you already replace the modem part, or is a separate unit?

[Excelence]

It was modem my bad, ye I think it might be bad modem. Wha tyou think

[johnwill]

Sounds like it to me, or perhaps the ISP's incoming lines.