turning off router causes my pc to freeze

ant9985 · 12-07-2008, 07:37 AM

hello, wasnt too sure which section to post this in but since this could be a windows related problem i posted here.

i get disconnected fairly often, mostly when im refreshing server list on games but it randomly happens also.
when it does happen though, i find myself having to reboot, because everytime i press power on the router(BT voyager 205 ADSL), my computer freezes after about 10 seconds.

i wondered if this is definately a problem with my computer, or could it be a problem with my ISP or what?

thanks

ant9985 · 12-30-2008, 10:53 AM

nobody have any idea? :-\

Geekgirl · 12-30-2008, 11:18 AM

Moved thread to networking forum, you should get good help here

ant9985 · 12-30-2008, 11:31 AM

thanks

**johnwill** · 01-01-2009, 01:23 PM

Some things you can try here.

Update the firmware to the latest version available on the manufacturer's site.
Reset the router to factory defaults and reconfigure.
Update the network drivers (wired and wireless) on your computer to the latest available.

Many times these measures will resolve a lot of intermittent issues.

ant9985 · 01-06-2009, 11:22 AM

Thanks very much for the help Johnwill, and sorry it took so long for me to reply.
I have followed your steps and updated firmware and reset the router to factory defaults.
It's too early to say whether this has had any affect, but i will reply or change title to solved when im sure.

I wasnt sure about the 3rd option. i have 2 nvidia nforce networking controllers. So i searched for driver updates for nforce on nvidia's website, and it just had a package, that i downloaded, which contained the following:

* Ethernet Driver (v67.89) WHQL
* Network Management Tools (v67.91) "Sedona"
* SATAIDE Driver (v10.3.0.42) WHQL
* SATARAID Driver (v10.3.0.42) WHQL
* RAIDTOOL Application (v10.3.0.42)
* SMU Driver (v1.61) WHQL
* SMBus Driver (v4.69) WHQL
* Away Mode Driver (v6.0.6000.107) WHQL
* Installer (v6.14)

**johnwill** · 01-06-2009, 12:12 PM

Well, the Ethernet driver sounds like all you need. I'm assuming you are connecting on a wired connection, right?

ant9985 · 01-07-2009, 05:12 AM

That is correct. They both have updated drivers now :)

**johnwill** · 01-07-2009, 12:01 PM

How's it working?

ant9985 · 01-08-2009, 04:21 PM

Hmm, well my internet stopped working just now, as it quite frequently does. But, when mine stops working, my parents computer(connected to the same router) allways has internet access, which i find to be incredible. It has to be an issue with my computer. i forgot to try re-setting my router to see if my comp freezes though, im so used to just rebooting cause i have no choice when it happens :-\

not sure what to try next, my isps customer support never seem to know much..

**johnwill** · 01-08-2009, 05:15 PM

Your ISP won't help you if other computers on the connection don't have the issue. This is obviously a local issue.

12-07-2008, 07:37 AM	#1 (permalink)
ant9985 Registered User Join Date: Nov 2008 Posts: 68 OS: xp home sp3	turning off router causes my pc to freeze hello, wasnt too sure which section to post this in but since this could be a windows related problem i posted here. i get disconnected fairly often, mostly when im refreshing server list on games but it randomly happens also. when it does happen though, i find myself having to reboot, because everytime i press power on the router(BT voyager 205 ADSL), my computer freezes after about 10 seconds. i wondered if this is definately a problem with my computer, or could it be a problem with my ISP or what? thanks

12-30-2008, 10:53 AM	#2 (permalink)
ant9985 Registered User Join Date: Nov 2008 Posts: 68 OS: xp home sp3	Re: turning off router causes my pc to freeze nobody have any idea? :-\

12-30-2008, 11:18 AM	#3 (permalink)
Geekgirl Assistant Manager, Microsoft Support Join Date: Jan 2005 Location: Six-burgh, Pennsylvania Posts: 14,190 OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional	Re: turning off router causes my pc to freeze Moved thread to networking forum, you should get good help here __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM *The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!!* *The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!*

12-30-2008, 11:31 AM	#4 (permalink)
ant9985 Registered User Join Date: Nov 2008 Posts: 68 OS: xp home sp3	Re: turning off router causes my pc to freeze thanks

01-01-2009, 01:23 PM	#5 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,802 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: turning off router causes my pc to freeze Some things you can try here. Update the firmware to the latest version available on the manufacturer's site. Reset the router to factory defaults and reconfigure. Update the network drivers (wired and wireless) on your computer to the latest available. Many times these measures will resolve a lot of intermittent issues. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

01-06-2009, 11:22 AM	#6 (permalink)
ant9985 Registered User Join Date: Nov 2008 Posts: 68 OS: xp home sp3	Re: turning off router causes my pc to freeze Thanks very much for the help Johnwill, and sorry it took so long for me to reply. I have followed your steps and updated firmware and reset the router to factory defaults. It's too early to say whether this has had any affect, but i will reply or change title to solved when im sure. I wasnt sure about the 3rd option. i have 2 nvidia nforce networking controllers. So i searched for driver updates for nforce on nvidia's website, and it just had a package, that i downloaded, which contained the following: * Ethernet Driver (v67.89) WHQL * Network Management Tools (v67.91) "Sedona" * SATAIDE Driver (v10.3.0.42) WHQL * SATARAID Driver (v10.3.0.42) WHQL * RAIDTOOL Application (v10.3.0.42) * SMU Driver (v1.61) WHQL * SMBus Driver (v4.69) WHQL * Away Mode Driver (v6.0.6000.107) WHQL * Installer (v6.14)

01-06-2009, 12:12 PM	#7 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,802 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: turning off router causes my pc to freeze Well, the Ethernet driver sounds like all you need. I'm assuming you are connecting on a wired connection, right? __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

01-07-2009, 05:12 AM	#8 (permalink)
ant9985 Registered User Join Date: Nov 2008 Posts: 68 OS: xp home sp3	Re: turning off router causes my pc to freeze That is correct. They both have updated drivers now :)

01-07-2009, 12:01 PM	#9 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,802 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: turning off router causes my pc to freeze How's it working? __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

01-08-2009, 04:21 PM	#10 (permalink)
ant9985 Registered User Join Date: Nov 2008 Posts: 68 OS: xp home sp3	Re: turning off router causes my pc to freeze Hmm, well my internet stopped working just now, as it quite frequently does. But, when mine stops working, my parents computer(connected to the same router) allways has internet access, which i find to be incredible. It has to be an issue with my computer. i forgot to try re-setting my router to see if my comp freezes though, im so used to just rebooting cause i have no choice when it happens :-\ not sure what to try next, my isps customer support never seem to know much..

01-08-2009, 05:15 PM	#11 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,802 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: turning off router causes my pc to freeze Your ISP won't help you if other computers on the connection don't have the issue. This is obviously a local issue. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience